Panasonic Kx Tda50 User Manual
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1.4 During a Conversation User Manual 51 1.4.2 Call Hold — Call Hold — Call Park Call Hold There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is. Call Hold Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected. On-hook. During a conversation PT/PS Press HOLD, or press TRANSFER and then enter 50. C.Tone OR 05TRANSFER HOLD C.Tone SLT During a conversation On-hook. Enter 50. Press Recall/ hookswitch. 05C.Tone
1.4 During a Conversation 52 User Manual Call Hold Retrieve The CO or INTERCOM button light shows the current status as follows: — Regular Hold mode Flashing green slowly: Your held call Flashing red: Another extension’s held call — Exclusive Call Hold mode Flashing green rapidly: Your held call Red on: Another extension’s held call Hold Mode Change (PT only) After pressing the HOLD button, if you press the HOLD button again, the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode. Off-hook. Off-hook.Press DSS or dialholding extension number. Off-hook. At the holding extension (Call Hold Retrieve) To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) To retrieve an intercom call or outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a holding extension number) PT/SLT/PS Talk. Talk. Talk. Press CO, or enter 53 and then held line number (3 digits). Enter 51. holding extension no. OR(DSS) 05 15 Press flashing COor INTERCOM, or enter 50. C.Tone C.Tone (CO) held line no.35 OR OR (CO) OR INTERCOM
1.4 During a Conversation User Manual 53 Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. You can use this feature as a transferring feature. A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park button and Call Park (Automatic Park Zone) button have been established, you can select either way to park by simply pressing the corresponding button. When a call is parked automatically, or more than one call has been parked at the same time, you need to specify the parking zone number to retrieve the required call. To s e t For simple operation, you can automatically hold a call by pressing another CO, G-DN or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer. During a conversation Press Call Park. PT/PS (Call Park) Enter a specified parking zone number (2 digits) or press to park at an idle parking zone automatically. During a conversation Press TRANSFER. PT/PS On-hook.Enter 52. parking zone no. OR Specified Auto If you hear a busy tone, enter another parking zone number or press again. 25TRANSFER C.Tone During a conversation Press Recall/ hookswitch. SLT On-hook. If you hear a busy tone, enter another parking zone number. Enter 52.Enter a specified parking zone number (2 digits). parking zone no.25C.Tone
1.4 During a Conversation 54 User Manual Call Park Retrieve 1.4.3 Call Splitting When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately).If a call is parked automatically, confirm the parking zone number on the display. If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the stored parking zone number. After you park a call, you can perform other operations. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Call Park button or Call Park (Automatic Park Zone) button. Press a flashing Call Park. PT/PS (Call Park) Off-hook.Enter 52. Dial stored parking zone number (2 digits). stored parking zone no. PT/SLT/PS Talk. 25C.Tone
1.4 During a Conversation User Manual 55 To alternate between the parties leaving one party on hold temporarily To leave the conversation and then let the two parties talk PT/PS During a conversation Press TRANSFER. Talk to the other party.Talk to the original party. TRANSFER Press DSS or dial the other partys extension number. Press TRANSFER. extension no. OR(DSS)ORTRANSFER C.Tone The other party will be on hold. SLT During a conversation Talk to the other party.Talk to the original party.Dial the other partys extension number. Press Recall/ hookswitch. extension no. Press Recall/ hookswitch. C.Tone The other party will be on hold. PT/PS Press DSS or dial the other partys extension number.Talk to the other party. During a conversation Press TRANSFER. extension no. OR(DSS)TRANSFER Press TRANSFER. TRANSFER C.Tone On-hook.
1.4 During a Conversation 56 User Manual 1.4.4 Call Waiting — Answering Call Waiting in the PBX — Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting. You must activate this feature to use it. (Default: Enable—Tone) You can answer the second call by disconnecting (1) or holding (2) the current call. 1. To disconnect the current call and then talk to the new party SLT Dial the other partys extension number.Talk to the other party. During a conversation Press Recall/ hookswitch. extension no.C.Tone On-hook.Press Recall/ hookswitch. PT/SLT/PS While hearing a tone Off-hook.On-hook.Talk to the new party.
1.4 During a Conversation User Manual 57 2. To hold the current call and then talk to the new party After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call. 2.1 To disconnect the second call and then talk to the original party PT/PS Press HOLD. While hearing a tone Disregard this step if both parties are extensions.Press CO or INTERCOM. HOLDOR (CO) INTERCOM Talk to the new party. SLT While hearing a tone Enter 50. 05 Talk to the new party.Press Recall/hookswitch. C.Tone PT/PS During a conversation Off-hook.On-hook.Talk to the original party.Press CO or INTERCOM. OR (CO) INTERCOM PT/SLT/PS During a conversation Off-hook.On-hook.Talk to the original party.Enter 50. 05C.Tone
1.4 During a Conversation 58 User Manual 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. Depending on your telephone, the Off-hook Call Announcement (OHCA) and the Whisper OHCA features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you can receive an announcement through the handset (Whisper OHCA), if you are having a conversation using the handset. Refer to 1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA. The caller’s name or number is displayed for five seconds in ten second intervals while waiting to be answered. PT/PS Press HOLD. During a conversation Disregard this step if both parties are extensions.Press CO or INTERCOM. HOLDOR (CO) INTERCOM Talk to the original party. Off-hook.On-hook.Talk to the new party.Press CO or INTERCOM. OR (CO) INTERCOM SLT During a conversation Enter 50. 05 Talk to the original party.Press Recall/hookswitch. Off-hook.On-hook.Talk to the new party.Enter 50. 05 C.Tone C.Tone
1.4 During a Conversation User Manual 59 Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone and the caller’s telephone number information. (The caller’s name will not be received.) For details, consult your telephone company. 1.4.5 Multiple Party Conversation — Conference — Unattended Conference — Leaving 3 Parties ConferenceCustomizing Your Phone 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection If you select Tone 1, you will hear the same tone for Call Waiting from an outside party and an extension. If you select Tone 2, you will hear different tones for Call Waiting from an outside party and an extension. To return to the original party, repeat the operation. In this case, FLASH/RECALL button on proprietary telephones is in the External Feature Access (EFA) mode. The caller’s telephone number will not be displayed on telephones or wireless phones connected to SLT ports. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit an External Feature Access (EFA) button. Default (Tone 1) Special Tones (Tone 2)15 s 5 s OR While hearing a tone While hearing a tone PT/SLT/PS Press FLASH/RECALL or EFA.Enter 60. 60 Press TRANSFER or Recall/hookswitch. OROR TRANSFERFLASH/ RECALL PT/PS OR (EFA)
1.4 During a Conversation 60 User Manual — Privacy Release Conference You can add one or more parties to your conversation. Press CONFor TRANSFER.Press CONF. Dial desired phone number. Seize CO line before dialing outside phone number. PT/PS Talk with multiple parties. During a conversation desired phone no. Talk to the new party. CONFOR CONF TRANSFERC.Tone Dial desired phone number. desired phone no. PT/PS Talk with multiple parties. Enter 3. Press TRANSFER.Talk to the new party. 3 During a conversation Seize CO line before dialing outside phone number. TRANSFER Press TRANSFER. TRANSFER C.Tone