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Panasonic Kx Tda50 User Manual

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    							1.4 During a Conversation
    User Manual 51
    1.4.2 Call Hold
    — Call Hold
    — Call Park
     Call Hold
    There are two types of hold. The difference between them is that other people can retrieve your held 
    call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what 
    the current mode is.
    Call Hold
    Time limit
    Both the caller and the transferred party will hear an alarm tone fifteen seconds before a 
    specified time period.
    To return to the held call before the destination answers, press the TRANSFER 
    button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.
    Customizing Your Phone
    3.1.3 Customizing the Buttons
    Create or edit a Direct Station Selection (DSS) button.
    If a call is not retrieved within a specified time, you will hear an alarm as a reminder. 
    And, if an outside call is not answered within a specified time, it is automatically 
    disconnected.
    On-hook.
    During a conversation
    PT/PS
    Press HOLD, or press TRANSFER and 
    then enter     50.
    C.Tone
    OR
    05TRANSFER
    HOLD
    C.Tone
    SLT
    During a conversation
    On-hook.
    Enter    50. Press Recall/
    hookswitch.
    05C.Tone 
    						
    							1.4 During a Conversation
    52 User Manual
    Call Hold Retrieve
    The CO or INTERCOM button light shows the current status as follows:
    — Regular Hold mode
    Flashing green slowly: Your held call
    Flashing red: Another extension’s held call 
    — Exclusive Call Hold mode
    Flashing green rapidly: Your held call
    Red on: Another extension’s held call
    Hold Mode Change (PT only)
    After pressing the HOLD button, if you press the HOLD button again, the status switches 
    from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call 
    Hold mode to the Regular Hold mode.
    Off-hook.
    Off-hook.Press DSS or dialholding extension 
    number. Off-hook.
       At the holding extension (Call Hold Retrieve)
       To retrieve an outside call from another extension—only Regular Hold 
       (Call Hold Retrieve–Specified with a held line number)
       To retrieve an intercom call or outside call from another extension—only Regular Hold 
       (Call Hold Retrieve–Specified with a holding extension number)
    PT/SLT/PS
    Talk.
    Talk.
    Talk.
    Press CO, or enter    53 and then held line 
    number (3 digits).
    Enter    51.
    holding 
    extension no.
    OR(DSS)
    05
    15
    Press flashing COor INTERCOM,
    or enter     50.
    C.Tone
    C.Tone
    (CO)
    held line no.35
    OR
    OR
    (CO)
    OR
    INTERCOM 
    						
    							1.4 During a Conversation
    User Manual 53
     Call Park
    You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve 
    the parked call. You can use this feature as a transferring feature.
    A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a 
    Call Park button and Call Park (Automatic Park Zone) button have been established, you can select 
    either way to park by simply pressing the corresponding button.
    When a call is parked automatically, or more than one call has been parked at the same time, you 
    need to specify the parking zone number to retrieve the required call.
    To  s e t
    For simple operation, you can automatically hold a call by pressing another CO, G-DN 
    or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your 
    dealer.
    During a conversation
    Press Call Park.
    PT/PS
    (Call Park)
    Enter a specified parking 
    zone number (2 digits) or press
        to park at an idle parking zone 
    automatically.
    During a conversation
    Press TRANSFER.
    PT/PS
    On-hook.Enter    52.
    parking zone no.
    OR
    Specified
    Auto
    If you hear a busy tone, enter another 
    parking zone number or press     again.
    25TRANSFER
    C.Tone
    During a conversation
    Press Recall/
    hookswitch.
     SLT
    On-hook.
    If you hear a busy tone, enter another 
    parking zone number. Enter    
    52.Enter a specified parking 
    zone number (2 digits).
    parking zone no.25C.Tone 
    						
    							1.4 During a Conversation
    54 User Manual
    Call Park Retrieve
    1.4.3 Call Splitting
    When talking to one party while the other party is on hold, you can swap the calls back and forth 
    (alternately).If a call is parked automatically, confirm the parking zone number on the display.
    If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm 
    the stored parking zone number.
    After you park a call, you can perform other operations.
    Customizing Your Phone
    3.1.3 Customizing the Buttons
    Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
    Press a flashing Call Park.
    PT/PS
    (Call Park)
    Off-hook.Enter    52. Dial stored parking
    zone number (2 digits).
    stored parking 
    zone no.
    PT/SLT/PS
    Talk.
    25C.Tone 
    						
    							1.4 During a Conversation
    User Manual 55
    To alternate between the parties leaving one party on hold temporarily
    To leave the conversation and then let the two parties talk
    PT/PS
    During a conversation
    Press TRANSFER. Talk to the 
    other party.Talk to the 
    original party.
    TRANSFER
    Press DSS or dial the other 
    partys extension number. Press TRANSFER.
    extension no.
    OR(DSS)ORTRANSFER
    C.Tone
    The other party will be on hold.
    SLT
    During a conversation
    Talk to the 
    other party.Talk to the 
    original party.Dial the other partys 
    extension number. Press Recall/
    hookswitch.
    extension no.
    Press Recall/
    hookswitch.
    C.Tone
    The other party will be on hold.
    PT/PS
    Press DSS or dial the other 
    partys extension number.Talk to the 
    other party.
    During a conversation
    Press TRANSFER.
    extension no.
    OR(DSS)TRANSFER
    Press TRANSFER.
    TRANSFER
    C.Tone
    On-hook. 
    						
    							1.4 During a Conversation
    56 User Manual
    1.4.4 Call Waiting
    — Answering Call Waiting in the PBX
    — Answering Call Waiting from the Telephone Company
     Answering Call Waiting in the PBX
    During a conversation, a call waiting tone or voice announcement through the speaker or the handset 
    occurs when an outside call has been received or another extension is letting you know a call is 
    waiting. You must activate this feature to use it. (Default: Enable—Tone) 
    You can answer the second call by disconnecting (1) or holding (2) the current call.
    1. To disconnect the current call and then talk to the new party
    SLT
    Dial the other partys 
    extension number.Talk to the 
    other party.
    During a conversation
    Press Recall/
    hookswitch.
    extension no.C.Tone
    On-hook.Press Recall/
    hookswitch.
    PT/SLT/PS
    While hearing a tone
    Off-hook.On-hook.Talk to the 
    new party. 
    						
    							1.4 During a Conversation
    User Manual 57
    2. To hold the current call and then talk to the new party
    After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then 
    retrieve the first call.
    2.1 To disconnect the second call and then talk to the original party
    PT/PS
    Press HOLD.
    While hearing a tone
    Disregard this step if both 
    parties are extensions.Press 
    CO or INTERCOM.
    HOLDOR
    (CO)
    INTERCOM
    Talk to the
    new party.
    SLT
    While hearing a tone
    Enter     50.
    05
    Talk to the
    new party.Press Recall/hookswitch.
    C.Tone
    PT/PS
    During a conversation
    Off-hook.On-hook.Talk to the 
    original party.Press CO or INTERCOM.
    OR
    (CO)
    INTERCOM
    PT/SLT/PS
    During a conversation
    Off-hook.On-hook.Talk to the 
    original party.Enter     50.
    05C.Tone 
    						
    							1.4 During a Conversation
    58 User Manual
    2.2 To hold the second call and then talk to the original party 
    After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new 
    party again.
    Depending on your telephone, the Off-hook Call Announcement (OHCA) and the 
    Whisper OHCA features can be used. You can talk to the other party through the speaker 
    and the microphone (OHCA) or you can receive an announcement through the handset 
    (Whisper OHCA), if you are having a conversation using the handset.
    Refer to 1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA.
    The caller’s name or number is displayed for five seconds in ten second intervals while 
    waiting to be answered.
    PT/PS
    Press HOLD.
    During a conversation
    Disregard this step if both 
    parties are extensions.Press 
    CO or INTERCOM.
    HOLDOR
    (CO)
    INTERCOM
    Talk to the
    original party.
    Off-hook.On-hook.Talk to the 
    new party.Press CO or INTERCOM.
    OR
    (CO)
    INTERCOM
    SLT
    During a conversation
    Enter     50.
    05
    Talk to the
    original party.Press Recall/hookswitch.
    Off-hook.On-hook.Talk to the 
    new party.Enter     50.
    05
    C.Tone
    C.Tone 
    						
    							1.4 During a Conversation
    User Manual 59
     Answering Call Waiting from the Telephone Company
    This is an optional telephone company service. You can receive a call waiting tone and the caller’s 
    telephone number information. (The caller’s name will not be received.) For details, consult your 
    telephone company.
    1.4.5 Multiple Party Conversation
    — Conference
    — Unattended Conference
    — Leaving 3 Parties ConferenceCustomizing Your Phone
    3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
    If you select Tone 1, you will hear the same tone for Call Waiting from an outside 
    party and an extension. If you select Tone 2, you will hear different tones for Call 
    Waiting from an outside party and an extension.
    To return to the original party, repeat the operation.
    In this case, FLASH/RECALL button on proprietary telephones is in the External Feature 
    Access (EFA) mode.
    The caller’s telephone number will not be displayed on telephones or wireless phones 
    connected to SLT ports.
    Customizing Your Phone
    3.1.3 Customizing the Buttons
    Create or edit an External Feature Access (EFA) button.
    Default
    (Tone 1)
    Special Tones
    (Tone 2)15 s
    5 s
    OR
    While hearing a tone
     
    While hearing a tone
    PT/SLT/PS
    Press FLASH/RECALL or EFA.Enter    60.
    60
    Press TRANSFER 
    or Recall/hookswitch.
    OROR
    TRANSFERFLASH/
    RECALL
    PT/PS
    OR
    (EFA) 
    						
    							1.4 During a Conversation
    60 User Manual
    — Privacy Release
     Conference
    You can add one or more parties to your conversation.
    Press CONFor TRANSFER.Press CONF. Dial desired 
    phone number.
    Seize CO line before 
    dialing outside phone number.
    PT/PS
    Talk with 
    multiple parties.
    During a conversation
    desired 
    phone no.
    Talk to the 
    new party.
    CONFOR
    CONF
    TRANSFERC.Tone
    Dial desired
    phone number.
    desired 
    phone no.
    PT/PS
    Talk with multiple parties.
    Enter 3. Press TRANSFER.Talk to the 
    new party.
    3
    During a conversation
    Seize CO line before 
    dialing outside phone number.
    TRANSFER
    Press TRANSFER.
    TRANSFER
    C.Tone 
    						
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