Panasonic Kx Taw848 User Manual
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Page 81
1.7 Extension Settings User Manual 81 To c a n c e l 1.7.9 Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Program Clear. * These features may not be reset depending on the system programming.Some wired telephones are prohibited from using this feature. If you go off-hook while your paralleled telephone is in use, the call will switch over to you. FeaturesDefault Setting...
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1.7 Extension Settings 82 User Manual After performing Extension Feature Clear, the setting of Call Waiting becomes Enable—Tone. In this case, dial tone 2 will be heard when you go off-hook. Off-hook.On-hook. PT/SLT/PS Enter 790. 907C.Tone
Page 83
1.8 Call Center User Manual 83 1.8 Call Center 1.8.1 Log-in/Log-out, Wrap-up To set Log-in/Log-outYou can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension. (Default: Log-in) Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not receive calls after completing a previous call. This time can be...
Page 84
1.8 Call Center 84 User Manual To enter/leave the Not Ready mode To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode) While on-hook PT/PS Press Log-in/Log-out. Specified AllICD Group extension no. Enter ICD Group extension number or . ICD Group: Incoming Call Distribution Group (Log-in/Log-out)OR While on-hook PT/PS Press Log-in/Log-out of a Specified Group. (Log-in/Log-out of a Specified Group) PT/SLT/PS On-hook. Off-hook. 537Not Ready Ready1 0 Enter...
Page 85
1.8 Call Center User Manual 85 1.8.2 Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually. This feature is also known as Hurry-up Transfer. To forward the waiting call* The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up...
Page 86
1.8 Call Center 86 User Manual The Hurry-up button light shows the current status as follows: Off: No waiting call. Red on: Some calls are waiting. Flashing red: The number of calls exceeds the manual queue redirection level. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Hurry-up button.
Page 87
1.9 User-supplied Equipment User Manual 87 1.9 User-supplied Equipment 1.9.1 Doorphone/Door Opener You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. — Doorphone Call — Door Open Doorphone Call To call from the doorphone To answer a call from the doorphone To call the doorphone If no one answers a doorphone call within a specified time period, the call is canceled. Press...
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1.9 User-supplied Equipment 88 User Manual Door Open Some extensions may be prohibited from using this feature. From a specified extension From any extension while talking to the doorphone 1.9.2 Host PBX — External Feature Access (EFA) External Feature Access (EFA) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call.The door open will be triggered for a specified time period. Off-hook.On-hook.Enter...
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1.9 User-supplied Equipment User Manual 89 To hold the current call and then talk to the new party 1.9.3 Voice Processing System You or an outside party can access the Voice Processing System from a telephone. — Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital integration, the following features are also available: — Live Call Screening (LCS) — Tw o - w a y R e c o r d Call Forwarding to Voice Mail...
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1.9 User-supplied Equipment 90 User Manual without knowing the mailbox number (Voice Mail Transfer). The duration for recording depends on the voice processing system. To forward your calls to your mailbox To transfer a call to a mailbox To listen to messages PT/SLT/PS voice mail floating extension no. On-hook.Enter voice mail floating extension number.Enter required number. 20 345 Cancel All Calls Busy No Answer Busy/No Answer Off-hook. Enter 71. Enter 0 to 2 as you desire. 1 2 0Both Calls Intercom...