Panasonic Kx Taw848 Feature Manual

1.19 Voice Mail Features
Feature Guide 131
[Example of VPS Configuration]
VM (DPT) Group Assignment
The VPS is connected to the APT or hybrid ports of the PBX. These extension ports, as well 
as VM (DPT) group settings, must be configured through system programming to allow DPT 
(Digital) Integration, as shown in the following programming examples, Extension Port and 
VM (DPT) Group. 
Note that every port in a VM (DPT) group must be connected to either the same HLC or PLC 
card, or to the preinstalled...

1.19 Voice Mail Features
132 Feature Guide
[Programming Example: VM (DTMF) Group]
Incoming Calls to a VM Group
A VPS can receive calls through either the floating extension number assigned to one of its VM 
groups, or through one of the VM group’s extension ports.
When calls are directed to a floating extension number assigned to a VM group, calls will hunt 
for an available extension port beginning with the lowest numbered extension port assigned to 
the group.
Conditions
During typical use, the PBX...

1.19 Voice Mail Features
Feature Guide 133
Many of these features are explained below. For more information, refer to the Installation 
Manual supplied with your Panasonic VPS.
Basic Features
Voice Mail Service
Allows callers to leave voice messages for specific parties, such as an extension user or an 
incoming call distribution (ICD) group. Extension users can listen to messages left in their 
mailboxes at their convenience.
Automated Attendant (AA) Service
The VPS answers calls and directs callers to...

1.19 Voice Mail Features
134 Feature Guide
6.Listening to Recorded Messages (Direct Mailbox Access)
After the VPS records a message, it will light the appropriate lamp or button on the 
extension for which the message was intended, to indicate there is a new message. (  
1.17.1 Message Waiting) The extension user can play the message back simply by 
pressing the button used for mailbox access; he or she does not need to enter a mailbox 
number. This button may be the MESSAGE button, depending on the...

1.19 Voice Mail Features
Feature Guide 135
[Programming Example: Trunk (CO Line) Group Assignment for VPS]
These settings are made on the VPS. The trunk (CO line) group number should 
correspond to the number programmed in the PBX’s DIL Table.
In this example:
A customer dials the telephone number for Company A.
The call is received on CO line 01 and is handled by DIL distribution according to system 
programming. (Refer to the above system programming example, DIL Table.) The tenant 
number programmed...

1.19 Voice Mail Features
136 Feature Guide
number and current time mode, Company Greeting Number 1. (Refer to the above system 
programming example, Trunk (CO Line) Group Assignment for VPS.) 
A customer dials the telephone number for Company B.
The call is received on CO line 02 and is handled by DIL distribution according to system 
programming. (Refer to the above system programming example, DIL Table.) The tenant 
number programmed for CO line 02 determines that the current time mode is Lunch (not...

1.19 Voice Mail Features
Feature Guide 137
Two-way Record/Two-way Transfer Button
A flexible button can be customized as the Two-way Record or the Two-way Transfer 
button.
If an extension number is assigned when creating the Two-way Transfer button, 
conversations will be recorded into that extension’s mailbox by simply pressing this button 
(One-touch Two-way Transfer Button).
Note
When you record Two-way telephone conversations, you should inform the other 
party that the conversation is being...

1.19 Voice Mail Features
138 Feature Guide
Feature Guide References
1.18.2 Flexible Buttons
1.19.1 Voice Mail (VM) Group
User Manual References
User Manual
1.9.3 Voice Processing System
3.1.2 Settings on the Programming Mode
3.2.2 Manager Programming
1.19.3 Voice Mail DTMF Integration
Description
A Panasonic Voice Processing System (VPS) or similar product from another manufacturer 
can provide Voice Mail (VM) and Automated Attendant (AA) services when connected to the 
SLT ports of this PBX.
Connecting...

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Feature Guide 139
a)Call Forwarding (FWD)
b)Intercept Routing
c)Call Transfer
The PBX sends the appropriate DTMF tones to the VPS so that the caller does not 
need to dial a mailbox number.
3.The caller hears the called party’s personal greeting. (Please leave a message for 
our Sales team.)
4.The caller leaves a message and hangs up.
2.Transferring to a Mailbox
Extension users can transfer calls to a mailbox, after which callers can leave a message 
for the desired par ty. While...

1.19 Voice Mail Features
140 Feature Guide
[DTMF Status Signals]
System Programming
The service mode for each VM (DTMF) group and various DTMF settings must be 
programmed through system programming to match the settings of your VPS. If the settings of 
the PBX and your VPS do not agree, the VPS will not perform as expected.
1.Service Mode Assignment
Through system programming, assign a service mode (VM or AA) to each VM (DTMF) 
group to match the settings of your VPS.
2.DTMF Status Signal Assignment...