Panasonic Kx Taw848 Feature Manual
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Page 171
2.2 System Configuration—Software Feature Guide 171 belong to several paging groups. ( 1.14.1 Paging) [Example] 3.Idle Extension Hunting Group If a called extension is busy or in Do Not Disturb (DND) mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group. Members are programmed through system programming ( Idle Extension Hunting Group Member [681]). When calls are received, idle extensions are automatically searched for according to a...
Page 172
2.2 System Configuration—Software 172 Feature Guide ( 1.19.1 Voice Mail (VM) Group) [Example] 6.PS Ring Group A PS ring group is a group of PS extensions which receives incoming calls directed to the group. Each group has a floating extension number and name assigned through system programming. One PS can belong to multiple PS ring groups. ( 1.20.2 PS Ring Group) 2.2.3 Tenant Service Description Tenant service is a cost-effective method of providing PBX services to different offices or companies...
Page 173
2.2 System Configuration—Software Feature Guide 173 1.2.Time Service Time modes are used by many PBX features to determine how they will function during different times of day ( 2.2.4 Time Service). The start and end times of each time mode (day/lunch/break/night) for each day of the week are programmed in a Time Table. Each Time Table has a number which corresponds to the tenant number of the tenant it serves. (Tenant 1 uses Time Table 1, etc.) [Example of Tenant Configuration] 2.System Management...
Page 174
2.2 System Configuration—Software 174 Feature Guide [Programming Example: Internal Call Block] In this example: Internal Call Block is employed to block calls between certain tenants. Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another tenant. a)Extensions in Tenant 1 are either COS 1 or 2. They can make calls to extensions in Tenants 1, 2, and 3. b)Extensions in Tenant 2 are either COS 3 or 4. They can make calls to extensions in Tenants 1 and 2,...
Page 175
2.2 System Configuration—Software Feature Guide 175 3.2.External Call Block If multiple tenants are using the PBX, the External Call Block feature should be programmed to control which COS numbers are allowed to access which CO line groups. By preventing certain COS numbers from accessing certain CO line groups, each tenant can be given its own CO line groups which no other tenant can access. [Programming Example: External Call Block] In this example: External Call Block is employed to prevent tenants...
Page 176
2.2 System Configuration—Software 176 Feature Guide Conditions The following features used by incoming call distribution (ICD) group are determined by the tenant number assigned to them ( 1.2.2.1 Incoming Call Distribution (ICD) Group Features—OVERVIEW): 2.2.4 Time Service Description Time modes are used by many PBX features to determine how they will function during different times of day. For example, incoming calls can be directed to sales staff during the day and to a Voice Processing System...
Page 177
2.2 System Configuration—Software Feature Guide 177 through system programming ( Time Service Switching Mode [101]). Each tenant is assigned a switching mode. 2.Time Table Each tenant has a Time Table that is used when the tenant is in Automatic Time Service Switching mode. Each Time Table has four basic modes—day, lunch, break, and night— and also provides for multiple breaks, such as morning breaks and afternoon breaks, and multiple days, such as the morning shift and the afternoon shift following...
Page 178
2.2 System Configuration—Software 178 Feature Guide Note that in this example, the day mode (Day 2) resumes automatically when the break mode (Break 1) ends. [Visualization of Time Schedule for Other Tenants] Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes need to be used in a tenant’s time schedule. Also note that Tenant 4’s Break 1 is followed by the night mode because no end time is...
Page 179
2.2 System Configuration—Software Feature Guide 179 Explanation: A call is received at 20:00 on CO line 01. 1)The call will be handled by Time Table 1. 2)The current time mode is night (shown in Programming Example: Time Table, above). 3)The call is directed to extension 150, which is a floating extension number used by the VPS (programming not shown here). 4.Holiday Mode The PBX can also accommodate 24 different holidays. The start and end date of each holiday can be programmed, and all holidays are...
Page 180
2.2 System Configuration—Software 180 Feature Guide Conditions The start times of the following time modes can be specified through PC programming as well as PT programming ( Time Service Starting Time [102]). The start and end times of the following break modes can be specified through PC programming only. Note that if an end time is programmed for a break, the day mode will start or resume at this time, as shown previously in Visualization of Time Schedule for Tenant 1 example. If no end time is...