Panasonic Kx-T30810 Installation Manual
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To place a call on exclusive hold: PRESS HOLD To retrieve: PRESS AGAIN PRESS Co exclusive hold can not be released by any extension other than the phone which has placed the call on hold. s You are in conversation with an outside party. 2. Press the HOLD button. The indicator of the CO button which is on hold will flash slowly (green color). The confirmation tone of 2 beeps will be heard. 3. Press the HOLD button again. The indicator will flash in groups of 2 (green color). . To retrieve, press the CO button whose indicator flashing in groups of 2 (green color). The indicator flashing in groups of 2 will turn on. s When a call is on hold for more than 30 minutes after a hold time reminder is sounded the call will be terminated automatically. A hold time reminder is sounded through the built-in speaker of the extension. Calls on hold will be recalled either after 30 seconds, 1 minute, 1 minute and 30 seconds or 2 minutes, once handset is replaced (or the SP-PHONE button is pressed). If hold recall time set is set to “DISABLE”, will not be recalled. Refer to “Hold Recall Time Set” on page 2-34. The hold time reminder is activated, even if the hold recall time set is programmed to “DIS- ABLE”. When lifting the handset (or be pressing the SP-PHONE button): before recalling.. .the dial tone will be heard with the call on hold. You may dial another phone number. while recalling.. Only the first call on hold will be released and entered into the conversation mode. 3-14
To place a call on hold: To retrieve: at the holding extension PRESS HOLD PRESS KM another extension I DIAL THEHOLDING EXTENSION NUMBER OlAL5 Extension user can place an intercotn call on hold. Calls on hold can be released by another extensions. 1. You are in conversation with an internal party. f 2. Press the HOLD button. The indicator on the ICM button will flash slowly The confirmation lone of 2 beeps will be heard. To retrieve at the holding extension, press the lCM button whose indicator flashing slowly. The indicator on the ICM butron will be on. To retrieve from another extension, dial (5) and then the extension number of rhe phone on which the call was placed on hold. [51 WBI t L - - - - -AB=ll through 18 Refer to “Call Purk Retrieve” on page 3-11. When a call is on hold for more than 30 minutes after a hold time reminder is sounded, the call will be terminated aurotnati- tally. A hold time reminder is sounded through rhe built-in speaker of the extension. Calls on hold will be recalled either aftet 30 seconds, 1 minute, 1 minute and 30 seconds or 2 minutes, once handset is laced (or the SP-PHONE button is ssed) If hold recall time set is set to “DISABLE”, will not be recalled. Refer lo “Hold Recall Time Ser” on page2-34. The hold time reminder is activated, even if the hold recall titne set is programmed to “DIS- ABLE”. When lifting the handset (or be pressing the SP-PHONE button): before recalling...the dial tone will be heard with the cull on hold. You may dial another phone number. while recalling.. .the call on hold will be released and entered into the conversarion mode. An Inrercom hold can be activated on one exretision only. 3-U
To place a call on exclusive hold: To retrieve PRESS “HOLD” PRESS AGAIN PRESS “ICM” s The-intercom call on exclusive hold can not be released by any extension other than the phone which has placed the call on hold. You are in conversation with an internal party. . Press the HOLD button. The indicator on the ICM button will flash slowly. The confirmation tone of 2 beeps will be heard. 3. Press the HOLD button, again. The indicator will flash in groups of 2. . To retrieve, press the ICM button. The indicator on the ICM button will return to a steady green. When a call is on hold for more than 30 minutes after a hold time reminder sounds, the call will be terminated automatically. A hold time reminder is sounded through the built-in speaker of the extension. Calls on hold will be recalled either after 30 seconds, I minute, 1 minute and 30 seconds or 2 minutes, once handset is replaced (or the SP-PHONE button is pressed). If hold recall time set is set to “DISABLE”, will not be recalled. Refer to “Hold Recall Time Set” on page 2-34. The hold time reminder is activated, even if the hold recall time set is programmed to “DIS- ABLE”. When lifting the handset (or be pressing the SP-PHONE button): before recalling...the dial tone will be heard with the call on hold. You may dial another phone number. while recalling.. .the call on hold will be released and entered into the conversation mode. An Intercom hold can be activated on one extension only. 3-16
CONF c PRESS “CONF” DIAL 2ND PARTY NUMBER CONSULT WITH THE 2ND PARTY PRESS “CONF” I Allows for up to a three party conference, (2-outsidell-inside) (I-outsidei2-inside) or (3- inside). 1. Press the CONF button, to place the first party on hold. 2. Dial the number of the second party. If second party does not answer, press the CO button of the outside party concerned, or the ICM button to return to the first party. 3. Press the CONF button, The confirmation tone will be heard. 3 party conference is now established. “CONF’ will be displayed, You may press the HOLD button instead of the first CONF button. To terminate conference Replace the handset or press the SP-PHONE button. The other two parties are directly connected together and can converse with each other. (Intercom calls and intercom to outside are OK, outside to outside is not possible.) To terminate one caller and talk to the another caller. If both the conference parties are on the outside: Press the CO button to talk to the desired party. If both the conference parties are on the extension: Press the ICM button. You will be connected to the first participant. If the conference parties are on the outside and extension: To talk to the outside party, press the CO button. To talk to the extension party, press the ICM ton. 1 To leave the other two parties on hold at the same time. Press the HOLD button. In case the other two parties are on the extension, the other two parties can not be left on hold. 0 button which is out of confer- ence, allows you to exit from the cotzference and to access an outside party and the other parties to be connected together. !f the other parties are outside ones. they are disconnected. Jf the other parties are on the orrtside and extension, they are connected. Pressing the ICM button for conference, allows you to exit from the conference and to access an intercom. 3-17
To terminate the original call and talk to the new caller. WILL HEAR A PRESS “CO” OR “ICM” /The origInal TALK CALL WAITING WHOSE INDICATOR TONE IS FLASHING QUICKLY To place the original call on hold and talk to the new caller. If both original call and new call are intercom calls: (The ICM indicator will change lighting into pashing quickly when new call reaches.) WILL HEAR A CALL WAITING TONE PRESS “HOLO” CONSULT WITH THE NEW CALLER WHILETHE ORIGINAL CALL IS ON HOLD If original call is CO call, and new call is CO 1 ICM bJ---d I 1 PRESS “ICM” TO TERMINATE THE 2ND CALLAND TO RETURN TO THE ORIGINAL CALL :a11 or intercom call: or If original call is intercom call and new call is CO call: WILL HEAR A CALL WAITING PRESS “HOLD” TONE WHOSE INDICATOR IS FLASHING CIUICKLY CONSULT WITH THE NEW CALLER WHILE THE ORIGINAL CALL IS ON HOLD I I PRESS “CO” OR “ICM” TO TERMINATE THE 2ND CALL AND TO RETURN TO THE ORIGINAL CALL waltmg tone during a conversation indi- cates there is a new incoming CO line call or Intercom call. This feature is required to’ be set beforehand in the KX-T30810. For programming, see page 2-24. To terminate the original call and talk to the new caller. a You will hear a call waiting tone (3 beeps). * Press the CO or ICM button whose indicator is flashing quickly. The original call is now terminated. 3. Start talking. To place the original call on hold and talk to the new caller. If both original call and new call are intercom calls: (The KM indicator will change lighting into flashing quickly when new call reaches.) . You will hear a call waiting tone (3 beeps). 0 Press the HOLD button for placing a con- versation on hold. m Consult with the new caller. 0 Press the ICM button to terminate the second call and to return to the original call. 3-18 If original call is CO call, and new call is CO call or intercom call: or If original call is intercom call and new call is CO call: . You will hear a call waiting tone. . Press the HOLD button for placing a conversation on hold. . Press the CO or ICM button whose indicator is flashing quickly. . Consult with the new caller. . Press the CO or ICM button to terminate the second call and to return to the original cull. s call waiting tone I . // IlnJL I I I set I I] I I w I 15 set I I - d If a call waiting tone is heard and the CO or ICM indicator does not jlash, this tone indicates a call waiting tone by special company service. In this case, see “Call Waiting-Outside Line” on page 3-26.
To transfer after other extension answers To transfer without announcing the other extension PRESS PRESSTHE ANNOUNCE HANGUPOR PRESS PRESSTHE HANGUPOR TRANSFER DSSBUTTON AND WAIT PRESS TRANSFER DSSBUTTON PRESS FORAN SP-PHONE SP-PHONE ANSWER YOU may dial the extension number instead of pressing the DSS button. If the other extension did not receive the transferred call within 30 seconds after the call has been transferred, the call will return to you. In this case: Outside call Intercom call PRESS CO PRESS KM e or intercom calls may be transferred to . You are engaged in a call (outside or intercom). 2. Press the TRANSFER button. 3. Press the DSS button corresponding to the destination. t or Dial number of extension (11 through 18) to which the call is transferred. . For Unscreened call transfer, replace the handset or press the SP-PHONE button. For Screened call transfer, wait for new party to answer and announce call, then replace the handset or press the SP-PHONE button. To retrieve the Call If the other extension did not receive the transferred call within 30 seconds after the call has been transferred, the call will return to you. In this case: Press the CO or ICM button whose indicator is flashing slowly. To change the party to whom a call is transferred before hanging up Press the CO or ICM button whose indicator is flashing slowly to retrieve the call, then repeat the procedure of Call Transfer. If the transferred call is not answered in a pre-determined time (see Hold Recall Time Set), it will cease to ring at the transferred nsion and will recall back to the original sferring extension. on recall to the transferring extension, if call is not answered in 30 minutes it will be terminated. When busy, you may access the other exten- sion by dialing 1. Also you may return to the calling party by pressing the CO or ICM button whose indica- tor is flashing slowly (green color). 3-19
PRESSHOLD TOPLACEIST PARTYON HOLD DIALZND PARTY CONSULTWITH THE2NDPARTY PRESSHOLD TO PLACETHE 2NDPARTYON HOLD PRESS CO OR KM WHOSEINDICATOR ISFLASHINGSLOWLY CONSULTWITH THEISTPARTY PRESSHOLD TOPLACETHE ISTPARTYON HOLD PRESS ICM OR CO WHOSEINDICATORIS FLASHINGSLOWLY CONSULTWITH THEZNDPARTY Allows an extension user to alternate between a CO party and an Intercom party. m Press the HOLD button to place the first party on hold. . Dial the second par&. 3. Consult with the second party. . Press the HOLD button to place the second party on hold. 5. Press the CO or ICM button whose indica- tor is flashing slowly. . Consult with the first party. 8. Press the ICM or CO button whose indica- tor is flashing slowly. . Consult with the second party. 10. Repeat step 4 to 9. e the call splitting mode, press the CO or ICM button without pressing the HOLD button. Conversation will be terminated and call on hold will be returned to conversation. 7. Press the HOLD button to place the first party on hold. 3-20
PRESS DIAL CONSULT HOLDT0 7NO WITHTHE PLACE 1STPARTY ONHOLD HOLD Ed I J PRESS HOLDT0 PLACE ZNDPARTY ONHOLD -. ._ PARTY 2NDPARTY CONSULT WITHTHE 1STPARTY PRESS HOLDT0 PLACE ISTPARTY ONHOLD Allows an extension user to alternate between two intercom parties. Press the HOLD button to place the first party on hold. 2. Dial the second party. 3. Consult with the second party. . Press the HOLD button to place the second party on hold. 5. Consult with the first party. 6. Press the HOLD button to place the first party on hold. 7. Repeat step 3 to 6. s ase the call splitting mode, press the ICM button instead of the HOLD button. Conversation will be terminated and call on hold will be returned to conversation. I I To access I I LIFTTHEHANDSET ORPRESS SP-PHONE DIAL 34 PAGE WAITFORAN ANSWER ANDTALK CONFIRMATION TONEOF BEEP WILLBEHEARD The page can only be heard from either a KX-T30820, a KX- T30850 or a I KX- T30830. eser Allows paging to all extensions. To access paging; I I. Lift the handset or press the SP-PHONE button. 2. Dial (34) and wait for confirmation tone (one beep). “PAGING (ALL)” will be displayed. 3. Start paging. . Wait for an answer and talk. extension is in use, that extension cannot gain access to paging. When any extension is using the paging (all extensions, group or external), you cannot access to paging. 3-21
‘0 access For pickup group 1 LIFT THE HANDSET OR PRESS “SP-PHONE” DIAL “35” CONFIRMATION TONE PAGE WAIT FOR AN ANSWER AND TALK For pickup group 2: At step 2 above, dial 36 instead of 35. The page can only be heard from either a KX-T30820, a KX- T30850 or a KX- T30830. Allows paging to either one of two groups. To access external paging; To access paging; . Lift the handset or press the SP-PHONE button. 2. Dial (35) for paging the pickup group I. Dial (36) for paging the pickup group 2. The confirmation tone (one beep) will be heard. “PAGING (GRP 1)” or “PAGING (GRP 2)” will be displayed. 3. Start paging. . Wait for an answer and talk. en an extension is in use, that extension cannot gain access to paging. Refer to “Dial Call Pickup Group Assign- ment” on page 2-31. ‘0 access LIFTTHE HANDSET DIAL “33” OR PRESS “SP-PHONE” PAGE VAIT FOR CONFIRMATION CONFIRMATION TONE TONE AND TALK Page will be heard from external paging equipment. Allows access to external paging equipment. . Lift the handset or press the SP-PHONE button. . Dial (33) and wait for confirmation tone (one beep). “EXTERNAL PAGING” will be displayed. 3. Start paging. When the page is answered, one beep will be heard. Start talking. ernal paging access tone is set to “DIS- ABLE”, confirmation tone will not be heard after accessing the external paging. Refer to “Programmable External Paging Access Tone” on page 2-35. 3-22
To transfer a call to the paged person WHILEHAVING PRESS ACONVERSATION TRANSFER CONFIRMATION TONE PAGE WAITFORAN HANGUPOR ANSWER PRESS SP-PHONE You may dial 3.5, 36 or 33 instead of 34. call to the paged person; You are in conversation. . Press the TRANSFER button. 3. Dial (34) for paging all extensions. Dial (35) for paging group 1. Dial (36) for paging group 2. Dial (33) for paging-external. Wait for confirmation tone. . Start paging. . Wait for an answer. 0 Hang up or press the SP-PHONE button. 3-23 To answer LIFTTHEHANDSET ORPRESS SP-PHONE DIAL 43 CONFIRMATION TONE TALK A page from built-in speaker or external paging equipment can be answered from any extension. Lift the handset or press the SP-PHONE button. 2. Dial (43) an d waitfor confirmation tone (one beep). 3. Start talking. s If a call and CO number has been paged and transferred, you may answer by dialing 5 and pressing the CO button whose number has been paged and indicator is jashing slowly (red color), instead of dialing 43.