Panasonic Kx Fpg378 Operating Instructions Manual

							10. Help
89
For Fax Advantage assistance, call 1-800-435-7329.
Jams
10.4 Recording paper jams
10.4.1 When the recording paper 
has jammed in the unit
The display will show the following.
PAPER JAMMED
1Open the front cover by pulling up the center 
part.
2Release the back cover by pushing the green 
button (1).
LYou can also release the back cover by 
pushing in the green lever (2).
3Open the back cover.
4Remove the jammed recording paper (1).
21
1
FPG379-PFQX2138ZA-en.book  Page 89  Wednesday, January 12, 2005  4:49 PM 
						

							10. Help
90
For Fax Advantage assistance, call 1-800-435-7329.
5Turn the gear of the blue core (1) in the 
direction of the arrow until the ink film is tight 
(2).
LMake sure that the ink film is wrapped 
around the blue core (3) at least once.
6Close the back cover securely by pushing 
down on the notched area at both ends (1).
7Close the front cover securely.
Correct
1
2
Tight 1 turn
3
Incorrect
The ink film is not wrapped 
around the blue core.
Slack/Crease
Reverse
1
FPG379-PFQX2138ZA-en.book  Page 90  Wednesday, January 12, 2005  4:49 PM 
						

							10. Help
91
For Fax Advantage assistance, call 1-800-435-7329.
8Remove the recording paper and straighten. 
Pull the tension plate forward (1) and insert 
the paper. Then push the tension plate back.
10.4.2 When the recording paper 
was not fed into the unit properly
The display will show the following.
CHECK PAPER
Remove the recording paper and straighten. Pull 
the tension plate forward (1) and insert the 
paper. Push the tension plate back, then press 
{START} to clear the message.
10.5 Document jams – 
sending
1Open the front cover by pulling up the center 
part. Remove the jammed document 
carefully (1).
2Close the front cover securely.
1
1 {START}
1
FPG379-PFQX2138ZA-en.book  Page 91  Wednesday, January 12, 2005  4:49 PM 
						

							10. Help
92
For Fax Advantage assistance, call 1-800-435-7329. Note:
LDo not pull out the jammed paper forcibly 
before opening the front cover.
Clean in g
10.6 Document 
feeder/scanner glass 
cleaning
Clean the document feeder/scanner glass when:
–Documents frequently misfeed.
–Smudges or black/white lines appear on the 
original document when sending or copying.
1Disconnect the power cord and the 
telephone line cord.
2Open the front cover by pulling up the center 
part.
3Clean the document feeder rollers (1) and 
rubber flap (2) with a cloth moistened with 
isopropyl rubbing alcohol, and let all parts dry thoroughly. Clean the scanner glass (3) 
with a soft, dry cloth.
Caution:
LDo not use paper products, such as 
paper towels or tissues.
4Close the front cover securely.
5Connect the power cord and the telephone 
line cord.
21
3
FPG379-PFQX2138ZA-en.book  Page 92  Wednesday, January 12, 2005  4:49 PM 
						

							10. Help
93
For Fax Advantage assistance, call 1-800-435-7329.
10.7 Thermal head 
cleaning
If smudges or black/white lines appear on a 
copied/received document, check whether there 
is dust on the thermal head. Clean the thermal 
head to remove the dust.
1Disconnect the power cord and the 
telephone line cord.
2Open the front cover by pulling up the center 
part.
3Release the back cover by pushing the green 
button (1).
LYou can also release the back cover by 
pushing in the green lever (2).
4Open the back cover.
5Remove the ink film (1).
21
1
FPG379-PFQX2138ZA-en.book  Page 93  Wednesday, January 12, 2005  4:49 PM 
						

							10. Help
94
For Fax Advantage assistance, call 1-800-435-7329.
6Clean the thermal head (1) with a cloth 
moistened with isopropyl rubbing alcohol, 
and let it dry thoroughly.
Caution:
LTo prevent a malfunction due to static 
electricity, do not use a dry cloth and 
do not touch the thermal head directly.
7Reinstall the ink film and close the covers 
(see steps 4 to 7 on page 13).
8Connect the power cord and the telephone 
line cord.
1
FPG379-PFQX2138ZA-en.book  Page 94  Wednesday, January 12, 2005  4:49 PM 
						

							11. General Information
95
11 General Information Printed Repo rts
11.1 Reference lists and 
reports (Base unit only)
You can print out the following lists and reports 
for your reference.
“SETUP LIST”:
Provides you with the current settings of the 
base unit programming features (page 69 to 
page 73).
“TEL NO. LIST”:
Provides you with names and numbers which 
are stored in the phone book of the base unit.
“JOURNAL REPORT”:
Keeps a record of fax transmission and 
reception. This report can be printed 
automatically after every 30 fax communications 
(feature #22 on page 70).
“PRINTER TEST”:
Allows you to check the print quality of your unit. 
If the test print has a smudge, or blurred points or 
lines, clean the thermal head (page 93).
“BROADCAST LIST”:
Provides you with names and numbers which 
are stored in the broadcast memory (page 49).
“CALLER ID LIST”:
Keeps a record of the last 30 different callers of 
the base unit after subscribing to a Caller ID 
service. To print automatically after every 30 new 
calls, activate feature #26 (page 71).
1Press {MENU} repeatedly to display “PRINT 
REPORT”.
2Press {} repeatedly to display the 
desired item.
3Press {SET} to start printing.
LTo stop printing, press {STOP}.
4Press {MENU}.
{SET}{MENU} {STOP}
{}
FPG379-PFQX2138ZA-en.book  Page 95  Wednesday, January 12, 2005  4:49 PM 
						

							11. General Information
96
Specifications
11.2 Technical data about 
this product
11.2.1 Base unit
Applicable lines:
Public Switched Telephone Network
Document size:
Max. 216 mm (8
1/2) in width, Max. 600 mm 
(235/8) in length
Effective scanning width:
208 mm (8
3/16)
Effective printing width:
Letter/Legal: 208 mm (8
3/16)
A4: 202 mm (715/16)
Transmission speed
*1:
Approx. 9 s/page*2
Scanning density:
Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch) (standard 
resolution)
7.7 lines/mm (196 lines/inch) (fine/photo 
resolution)
15.4 lines/mm (392 lines/inch) (super fine 
resolution)
Photo resolution:
64 levels
Scanner type:
Contact Image Sensor
Printer type:
Thermal Transfer on plain paper
Data compression system:
Modified Huffman (MH), Modified READ (MR)
Modem speed:
14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 
bps; Automatic Fallback
Operating environment:
5 °C – 35 °C (41 °F – 95 °F), 20 % – 80 % RH 
(Relative Humidity)
Dimensions:
Approx. height 128 mm × width 389 mm × depth 
242 mm (5
1/32 × 155/16 × 917/32)
Mass (Weight):
Approx. 3.1 kg (6.8 lb.)
Power consumption:
Standby: Approx. 7.0 W
Transmission: Approx. 13 W
Reception: Approx. 50 W (When receiving a 20 
% black document)
Copy: Approx. 50 W (When copying a 20 % black 
document)Maximum: Approx. 135 W (When copying a 100 
% black document)
Power supply:
120 V AC, 60 Hz
Fax memory capacity
*3:
Transmission: Approx. 25 pages
Reception: Approx. 28 pages
Voice memory capacity
*4:
Approx. 18 minutes
*1 Transmission speed varies depending on 
page content, resolution, telephone line 
conditions, and the other party’s machine.
*2 Transmission speed is based upon the ITU-T 
No. 1 Test Chart and original mode. If the 
capabilities of the other party’s machine are 
inferior to your unit, the transmission speed 
may be lower.
*3 If an error occurs during fax reception, such 
as a paper jam or if the recording paper runs 
out, the fax and subsequent faxes will be 
retained in memory.
*4 Including greeting messages. Total recording 
time may be reduced by the calling party’s 
background noise.
ITU-T No. 1 Test Chart
FPG379-PFQX2138ZA-en.book  Page 96  Wednesday, January 12, 2005  4:49 PM 
						

							11. General Information
97
Recording paper specifications
Recording paper size:
Letter: 216 mm × 279 mm (81/2 × 11)
Legal: 216 mm × 356 mm (81/2 × 14)
A4: 210 mm × 297 mm (81/4 × 1111/16)
Recording paper weight:
60 g/m
2 to 90 g/m2 (16 lb. to 24 lb.)
Note for recording paper:
LDo not use the following types of paper:
–Paper with a cotton and/or fiber content 
that is over 20 %, such as letterhead 
paper or paper used for resumes
–Extremely smooth or shiny paper, or 
paper that is highly textured
–Coated, damaged or wrinkled paper
–Paper with foreign objects attached, such 
as tabs or staples
–Paper which has dust, lint or oil stains
–Paper that will melt, vaporize, discolor, 
scorch or emit dangerous fumes near 200 
°C (392 °F), such as vellum paper. These 
materials may transfer onto the fusing 
roller and cause damage.
–Moist paper
LSome paper only accepts print on one side. 
Try using the other side of the paper if you are 
not happy with the print quality or if 
misfeeding occurs.
LFor proper paper feeding and best print 
quality, we recommend using long-grained 
paper.
LDo not use paper of different types or 
thickness at the same time. This may cause a 
paper jam.
LAvoid double-sided printing.
LDo not use paper printed from this unit for 
double-sided printing with other copiers or 
printers. This may cause a paper jam.
LTo avoid curling, do not open paper packs 
until you are ready to use the paper. Store 
unused paper in the original packaging, in a 
cool and dry location.
11.2.2 Handset
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
2.40 GHz – 2.48 GHz
Dimensions:
Approx. height 208 mm × width 52 mm × depth 
39 mm (8
3/16 × 21/16 × 117/32)
Mass (Weight):
Approx. 190 g (0.42 Ib.)
Power supply:
Ni-MH battery (3.6 V, 830 mAh)
Security codes:
1,000,000
FPG379-PFQX2138ZA-en.book  Page 97  Wednesday, January 12, 2005  4:49 PM 
						

							11. General Information
98
FCC and  Other In formatio n
11.3 FCC and Other Information
This equipment complies with Part 68 of the FCC 
rules and the requirements adopted by the ACTA. 
On the rear of this equipment is a label that 
contains, among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be provided to the 
telephone company.
 Registration No .....(found on the rear of the unit)
 Ringer Equivalence No. (REN)
...............................(found on the rear of the unit)
A plug and jack used to connect this equipment to 
the premises wiring and telephone network must 
comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant 
telephone cord and modular plug is provided with 
this product. It is designed to be connected to a 
compatible modular jack that is also compliant.
The REN is used to determine the number of 
devices that may be connected to a telephone line. 
Excessive RENs on a telephone line may result in 
the devices not ringing in response to an incoming 
call. In most but not all areas, the sum of RENs 
should not exceed five (5.0).To be certain of the 
number of devices that may be connected to a 
line, as determined by the total RENs, contact the 
local telephone company. For products approved 
after July 23, 2001, the REN for this product is part 
of the product identifier that has the format 
US:AAAEQ##TXXXX. The digits represented by 
## are the REN without a decimal point (e.g.,03 is 
a REN of 0.3).
If this equipment causes harm to the telephone 
network, the telephone company will notify you in 
advance that temporary discontinuance of service 
may be required. But if advance notice isn’t 
practical, the telephone company will notify the 
customer as soon as possible. Also, you will be 
advised of your right to file a complaint with the 
FCC if you believe it is necessary.
The telephone company may make changes in its 
facilities, equipment, operations or procedures that 
could affect the operation of the equipment. If this 
happens the telephone company will provide 
advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for 
repair or warranty information, please contact a 
Factory Servicenter or other Authorized Servicer. If 
the equipment is causing harm to the telephone 
network, the telephone company may request that 
you disconnect the equipment until the problem is 
resolved.Connection to party line service is subject to state 
tariffs. Contact the state public utility commission, 
public service commission or corporation 
commission for information.
If your home has specially wired alarm equipment 
connected to the telephone line, ensure the 
installation of this equipment does not disable your 
alarm equipment. If you have questions about 
what will disable alarm equipment, consult your 
telephone company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might 
be heard in your Hearing Aid. Some Hearing Aids 
are not adequately shielded from external RF 
(radio frequency) energy. If noise occurs, use an 
optional headset accessory or the speakerphone 
option (if applicable) when using this phone. 
Consult with your audiologist or Hearing Aid 
manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy 
commonly emitted by digital devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR) MAKING TEST CALLS TO 
EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the 
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, 
such as early morning or late evenings.
The software contained in this equipment to allow 
user access to the network must be upgraded to 
recognize newly established network area codes 
and exchange codes as they are placed into 
service. Failure to upgrade the premises systems 
or peripheral equipment to recognize the new 
codes as they are established will restrict the 
customer and the customer’s employees from 
gaining access to the network and to these codes.
This device complies with Part 15 of the FCC 
Rules. Operation is subject to the following two 
conditions:
(1) This device may not cause harmful 
interference, and (2) this device must accept any 
interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured 
when using this phone.
FPG379-PFQX2138ZA-en.book  Page 98  Wednesday, January 12, 2005  4:49 PM