Panasonic Kx Fpg378 Operating Instructions Manual
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Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A. 2.4 GHz Cordless Phone Systemwith FAX and Copier Operating Instructions Model No. KX-FPG378 Model No. KX-FPG379 FOR FAX ADVANTAGE ASSISTANCE: — PHONE CALL 1-800-HELP-F AX (1-800-435-7329) — E-MAIL TO [email protected] for customers in the U.S.A. or Puerto Rico — REFER TO www .panasonic.com for customers in the U.S.A. or Puerto Rico This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service provider. FP G379 -P FQX21 38Z A -en .PDF Page 1 Wedne sd ay , J a nua ry 1 2 , 2005 4 :49 PM
i Lo cation of Co ntrols How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN FPG379-PFQX2138ZA-en.book Page i Wednesday, January 12, 2005 4:49 PM
ii Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 9. Buttons (Listed in alphabetical order) AUTO ANSWER GMENU MSET J CALLER ID BMIC ASLOW N COPY IMUTE RSP-PHONE Q ERASE FNAVIGATOR OSTART J FAX/START JPLAY MESSAGES ESTOP K FLASH/CALL WAIT SQUICK PTONE H HELP LRECORD DVO LUME O LOCATOR/INTERCOM CREDIAL/PAUSE T ABC D J LMN PQ R S T EF G H I K O A B C D E F G H I J Buttons FLASH/CALL WAIT I HOLD/INTERCOM E MENU H Navigator F OFF G REDIAL J Soft keys A SP-PHONE C TA L K B TONE D VO L. F FPG379-PFQX2138ZA-en.book Page ii Wednesday, January 12, 2005 4:49 PM
2 Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here. For your future reference Caution: LThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the instructions on page 29 to page 31. LNote that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film. LDo not rub or use an eraser on the printed side of recording paper, as the print may smear. Energy Star: LAs an ENERGY STA R® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Trademarks: LHammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries. LAll other trademarks identified herein are the property of their respective owners. Copyright: LThis material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2004 Panasonic Communications Co., Ltd. All Rights Reserved. Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number FPG379-PFQX2138ZA-en.book Page 2 Wednesday, January 12, 2005 4:49 PM
Important Information 3 For Fax Advantage assistance, call 1-800-435-7329. Important In formatio n Safety Instructions 1For Fax Adva nta ge ass ista nce, call 1-80 0-4 35-7329 . Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug. 9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 10. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 11. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 12. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 13. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed.B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 14. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 15. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS CAUTION: Installation LNever install telephone wiring during a lightning storm. LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations. LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. LUse caution when installing or modifying telephone lines. LDo not touch the plug with wet hands. LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2400 MHz to 2481 MHz, and the power output level can range from 0.04 to 0.1 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. LUse only the battery(ies) specified. FPG379-PFQX2138ZA-en.book Page 3 Wednesday, January 12, 2005 4:49 PM
Important Information 4 For Fax Advantage assistance, call 1-800-435-7329. LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. LCharge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: LTo prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. FPG379-PFQX2138ZA-en.book Page 4 Wednesday, January 12, 2005 4:49 PM
Important Information 5 For Fax Advantage assistance, call 1-800-435-7329. For Be st Pe rfo r ma nce For best performance Battery charge LPlace the handset on the cradle of the base unit for about 6 hours before initial use. LFor details, see page 20. Operating distance and noise LThe base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following:Note: LIf you use the handset near a microwave oven which is being used, noise may be heard from the receiver or the speaker. Move away from the microwave oven and closer to the base unit. LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit. Environment LKeep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. LThe unit should be kept free from dust, high temperature and vibration. LThe unit should not be exposed to direct sunlight. LDo not place heavy objects on top of the unit. LWhen you leave the unit unused for a long period of time, unplug this unit from power outlet. LThe unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 35 °C (95 °F) (base unit)/40 °C (104 °F) (handset). Damp basements should also be avoided. LOperating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances. Recording paper LStore unused paper in the original packaging, in a cool and dry place. Not doing so may affect print quality. Routine care LWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. 1Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. 12 3 2Placing the unit in a HIGH and CENTRAL location with no obstructions such as walls. 3Raising the antenna vertically. FPG379-PFQX2138ZA-en.book Page 5 Wednesday, January 12, 2005 4:49 PM
Table of Contents 6 1. Ta ble of Contents1. Introduction and Installation Accessories 1.1 Included accessories ..........................8 1.2 Accessory information ........................9 Finding the Controls 1.3 Description of base unit buttons .........9 1.4 Description of handset buttons .........10 1.5 Overview ..........................................12 Installation (Base Unit) 1.6 Ink film ..............................................13 1.7 Paper tray .........................................15 1.8 Recording paper ...............................16 Installation (Handset) 1.9 Battery installation ............................17 1.10 Battery replacement .........................17 1.11 Belt clip .............................................18 1.12 Headset (optional) ............................18 2. Preparation Connections and Setup 2.1 Connections .....................................19 2.2 Battery charge ..................................20 2.3 Selecting the way to use your fax machine ............................................21 2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax) ..................22 2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) .......23 2.6 Case 3: TEL ONLY ...........................24 2.7 Case 4: FAX ONLY ...........................26 Help Button 2.8 Base unit help function .....................27 Vo l u m e 2.9 Adjusting handset volume ................27 2.10 Adjusting base unit volume...............28 Initial Programming 2.11 Date and time ...................................29 2.12 Your logo...........................................30 2.13 Your fax number ...............................31 3. Telephone Making and Answering Calls 3.1 Making phone calls...........................32 3.2 Answering phone calls......................34 Automatic Dialing 3.3 Storing names and telephone numbers into the phone book ..........................35 3.4 Making a phone call using the phone book..................................................36 3.5 Editing a stored item.........................37 3.6 Erasing a stored item .......................38 3.7 Copying phone book items from the base unit to the handset ...................38 Caller ID 3.8 Caller ID service ...............................39 3.9 Viewing and calling back using caller information ........................................40 3.10 Caller ID number auto edit feature ...42 3.11 Erasing caller information .................43 3.12 Storing caller information into the phone book.......................................44 Other Features 3.13 Intercom ...........................................45 3.14 Transferring a call .............................45 4. Fax Sending Faxes 4.1 Sending a fax manually ....................47 4.2 Documents you can send .................48 4.3 Sending a fax using the phone book49 4.4 Broadcast transmission ....................49 Receiving Faxes 4.5 Receiving a fax manually – Auto answer OFF ..................................................51 4.6 Receiving a fax automatically – Auto answer ON........................................52 4.7 Junk fax prohibitor (preventing fax reception from undesired callers) .....54 5. Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service from your phone company ................................55 5.2 Using two or more phone numbers on a single telephone line.........................55 5.3 Using three or more phone numbers on a single telephone line......................55 5.4 Programming the ring pattern assigned for fax................................................56 6. Copy Copying 6.1 Making a copy ..................................57 7. Answering Machine Greeting 7.1 Recording your greeting message....59 Incoming Messages 7.2 Listening to recorded messages using the base unit .....................................60 7.3 Listening to recorded messages using the handset (Remote operation).......61 Memo Message 7.4 Leaving a message for others or yourself .............................................62 FPG379-PFQX2138ZA-en.book Page 6 Wednesday, January 12, 2005 4:49 PM
Table of Contents 7 Remote Operation 7.5 Operating from a remote location .....63 Option 7.6 Transferring recorded messages to another telephone ............................65 8. Programmable Features Features (Base Unit) 8.1 Base unit programming ....................67 8.2 Direct command chart for base unit .67 8.3 Basic features ...................................69 8.4 Advanced features............................70 Features (Handset) 8.5 Handset programming ......................74 8.6 Direct command chart for handset ...74 8.7 Programming features ......................76 9. Option Handset Registration 9.1 Re-registering the handset ...............78 10.Help Error Messages 10.1 Error messages – Reports ...............79 10.2 Error messages – Display ................79 Troubleshooting 10.3 When a function does not work, check here ..................................................83 Jams 10.4 Recording paper jams ......................89 10.5 Document jams – sending ................91 Cleaning 10.6 Document feeder/scanner glass cleaning ............................................92 10.7 Thermal head cleaning .....................93 11.General Information Printed Reports 11.1 Reference lists and reports (Base unit only)..................................................95 Specifications 11.2 Technical data about this product .....96 FCC and Other Information 11.3 FCC and Other Information ..............98 Limited Warranty 11.4 Limited Warranty ............................100 Customer Services 11.5 Customer Services directory ..........102 12.Index 12.1 Index .............................................. 103 FPG379-PFQX2138ZA-en.book Page 7 Wednesday, January 12, 2005 4:49 PM
1. Introduction and Installation 8 For Fax Advantage assistance, call 1-800-435-7329. 1 Introd uction and Installation 1.1 Included accessories *1 Part numbers are subject to change without notice. *2 For replacement film, see page 9. Note: LIf any items are missing or damaged, contact the place of purchase. LSave the original carton and packing materials for future shipping and transportation of the unit. No.ItemPart number*1QuantityNotes 1Telephone line cord PQJA10075Z 1 ---------- 2Cordless handset ---------- 1 ---------- 3Battery cover PQKK10141Z1 1 ---------- 4Battery HHR-P104 1 To order a new battery, the part number is HHR-P104A. See page 9 for details. 5Belt clip PQKE10375Z3 1 ---------- 6Paper tray PFKS1088Y1 1 ---------- 7Ink film (10 meters long) ---------- 1 prints about 30 letter-sized pages. *2 8Operating instructions PFQX2138Z 1 ---------- 9Quick installation guide PFQW2234Z 1 ---------- jA4 paper guide PFKS1089Z1 1 No need to install when using letter or legal paper. 12345 6789 j No need to install when using letter or legal paper. L FPG379-PFQX2138ZA-en.book Page 8 Wednesday, January 12, 2005 4:49 PM