Panasonic Kx Fpg376 Operating Instructions Manual

9. Help
69
For Fax Advantage assistance, call 1-800-435-7329. —————————————————————
TRANSMIT ERROR
LA transmission error occurred. Try again.
LIf you send a fax overseas, try the following:
–Use the overseas transmission mode 
(feature #23 on page 61).
–Add 2 pauses at the end of the telephone 
number or dial manually.
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UNIT OVERHEATED
LThe unit is too hot. Let the unit cool down.
9.2.2 Handset
—————————————————————
LThere is no space to store new items in 
navigator directory. Erase...

9. Help
70
For Fax Advantage assistance, call 1-800-435-7329.
The other party complains they only hear a 
fax tone and cannot talk.
LFAX ONLY mode is set. Tell the other party 
the number is only used for faxes.
LChange to TEL mode (page 44) or TAM/FAX 
mode (page 45).
LIf you use a Distinctive Ring service, turn 
AUTO ANSWER OFF so that the fax 
machine is in TEL mode.
LIf you use a Distinctive Ring service, make 
sure you have set the same ring pattern 
assigned by the telephone company (page 
47).
The...

9. Help
71
For Fax Advantage assistance, call 1-800-435-7329.
The handset stops working while being used.
LPlace the handset on the base unit, and 
disconnect the power cord to reset the unit. 
Connect the power cord, and try again.
I cannot store an item in the navigator 
directory.
LYou cannot store an item in the directory:
–while the handset is in the talk, or 
intercom mode.
–while the base unit is in use.
LDo not pause for over 1 minute while storing.
While storing an item in the navigator...

9. Help
72
For Fax Advantage assistance, call 1-800-435-7329. LThe time taken to answer the call is too long. 
Decrease the number of rings in feature #06 
(page 61).
LThe greeting message is too long. Record a 
shorter message (page 51).
The display shows “CONNECTING.....”, but 
faxes are not received.
LThe incoming call is not a fax. Change the 
receiving mode to TAM/FAX mode (page 45) 
or TEL mode (page 44).
A blank sheet is ejected.
LIf a blank sheet is ejected after the received 
document is printed...

9. Help
73
For Fax Advantage assistance, call 1-800-435-7329. LYou may have used paper with a cotton 
and/or fiber content that is over 20%, such as 
letterhead or resume paper. We recommend 
smooth paper such as “Hammermill Jet Print” 
for clearer printing.
9.3.7 Answering machine
I cannot listen to messages from a remote 
location.
LPress the remote operation ID correctly and 
firmly (feature #11 on page 61).
LThe unit is not in TAM/FAX mode. Change to 
TAM/FAX mode (page 45).
Messages in the mailbox...

9. Help
74
For Fax Advantage assistance, call 1-800-435-7329.
9.4 Recording paper jams
9.4.1 When the recording paper 
has jammed in the unit
The display will show the following.
PAPER JAMMED
1Open the front cover (1) by pulling up the 
center part (2).
2Release the back cover by pushing the green 
button (1) on the right side of the unit.
OR
Release the back cover by pushing in the 
green lever (2) in the unit.
3Open the back cover (1).
4Remove the jammed recording paper (1).
5Turn the gear of the blue...

9. Help
75
For Fax Advantage assistance, call 1-800-435-7329. LMake sure that the ink film is wrapped 
around the blue core (3) at least once.
6First close the back cover securely (1) by 
pushing down on the dotted area on both 
sides (2). Then close the front cover 
securely (3).
7Remove the recording paper and straighten. 
Pull the tension plate forward (1) and insert 
the paper. Then push the tension plate back.
9.4.2 When the recording paper 
was not fed into the unit properly
The display will show...

9. Help
76
For Fax Advantage assistance, call 1-800-435-7329.
9.5 Document jams – 
sending
1Open the front cover (1) by pulling up the 
center part (2). Remove the jammed 
document carefully (3).
2Close the front cover securely (1).Note:
LDo not pull out the jammed paper forcibly 
before opening the front cover.
Cle aning
12
3
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FPG376.book  Page 76  Wednesday, July 30, 2003  6:28 PM 

9. Help
77
For Fax Advantage assistance, call 1-800-435-7329.
9.6 Document feeder 
cleaning
Clean the document feeder in the following 
cases:
–If misfeeding of the document occurs 
frequently.
–If smudges or black/white lines appear on the 
original document when transmitting or 
copying.
1Disconnect the power cord and the 
telephone line cord.
2Open the front cover (1) by pulling up the 
center part (2).
3Clean the document feeder rollers (1) and 
rubber flap (2) with a cloth moistened with 
isopropyl...

9. Help
78
For Fax Advantage assistance, call 1-800-435-7329.
9.7 Thermal head cleaning
If smudges or black/white lines appear on a 
copied/received document, check for dust on the 
thermal head. Clean the thermal head to remove 
the dust.
1Disconnect the power cord and the 
telephone line cord.
2Open the front cover (1) by pulling up the 
center part (2).
3Release the back cover by pushing the green 
button (1) on the right side of the unit.
OR
Release the back cover by pushing in the 
green lever (2)...