Panasonic KX FLB853 User Manual

9. Help
69
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9Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on 
the confirmation and journal reports (page 27).
MessageCodeCause & Solution
COMMUNICATION ERROR40-42
46-72
FFLA transmission or reception error occurred. 
Try again or check with the other party.
43
44LA line problem occurred. Connect the 
telephone line cord to a different jack and...

9. Help
70
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9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
DisplayCause & Solution
“CALL SERVICE”LThere is something wrong with the unit. Contact our service 
personnel.
“CARRIAGE ERROR”LThere is something wrong with the carriage sensor. Contact our 
service personnel.
“CHANGE DRUM”
“CHANGE SUPPLIES”LThere is something wrong with the drum unit. Replace the...

9. Help
71
For assistance, please visit http://www.panasonic.com/consumersupport “LOW TEMP.”LThe inside of the unit is extremely cold and cannot be operated. 
Use the unit in a warmer area. While the unit cannot be operated, 
the received documents are temporarily stored into the memory, 
and will be printed out automatically when the unit warms up.
“MAINTENANCE 
REQUIRED”
“PRINT INFO
PRESS START”LYour unit requires a scheduled maintenance. Maintenance is 
highly recommended for optimal performance of...

9. Help
72
For assistance, please visit http://www.panasonic.com/consumersupport “REMOVE DOCUMENT”LThe document is jammed. Remove the jammed document (page 
85).
LAttempted to send a document longer than 600 mm (23
5/8). Press 
{STOP} to remove the document. Divide the document into two or 
more sheets and try again.
“REPLACE DRUM”
“CHANGE SUPPLIES”LThe drum life is complete. Replace the drum unit immediately 
(page 79).
“RX MEMORY FULL”LThe memory is full of received documents due to a lack of...

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73
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Troubles hooting
9.3 When a function does not work, check here
9.3.1 Initial settings
9.3.2 General
ProblemCause & Solution
I cannot hear a dial tone.LIf you use a splitter/coupler to connect the unit, remove the 
splitter/coupler and connect the unit to the wall jack directly. If the 
unit operates properly, check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known 
working telephone. If...

9. Help
74
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9.3.3 Fax – sending
9.3.4 Fax – receiving
I cannot operate the help 
function, adjust volumes 
or program the features.LThe unit is set to the scan mode. Press {COPY} or {FA X} to switch 
to the copy mode or fax mode. If you still have this problem, contact 
our service personnel.
ProblemCause & Solution
ProblemCause & Solution
I cannot send documents.LThe telephone line cord is connected to the [EXT] jack on the unit....

9. Help
75
For assistance, please visit http://www.panasonic.com/consumersupport I cannot receive 
documents automatically.LThe receiving mode is set to TEL mode. Set to FAX ONLY mode by 
pressing {FAX AUTO ANSWER}.
LThe time taken to answer the call is too long. Decrease the number 
of rings before the unit answers a call (feature #210 on page 61).
LMake sure that the Distinctive Ring of feature #430 is set properly 
(page 41). If you do not subscribe to the Distinctive Ring service 
offered by your...

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76
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9.3.5 Copying
9.3.6 Using an answering machine
When an extension 
telephone is connected, I 
cannot receive 
documents by pressing 
{*}{#}{9}.LYou must set remote fax activation to ON (feature #434 on page 64) 
beforehand.
LPress {*}{#}{9} firmly.
LYou may have changed the remote fax activation code from 
{*}{#}{9} (default setting). Verify the remote fax activation code 
(feature #434 on page 64).
LThe memory is full of...

9. Help
77
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9.3.7 Multi-Function Station
I cannot retrieve recorded 
voice messages on the 
answering machine from 
a remote location.LYou did not program your remote access code into your unit 
correctly. Program the same code that is programmed on the 
answering machine on the unit with feature #322 (page 62).
I pressed the remote 
access code to access the 
answering machine 
remotely, but the line was 
disconnected.LThe code may...

9. Help
78
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9.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative 
arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LAny sending documents stored in the memory or any documents during reception will be lost. When 
power is restored, a power down report will be printed...