Panasonic Kx Flb811 Operating Instruction Manual

9. Help
69
For assistance, please visit http://www.panasonic.com/consumersupport “WRONG PAPER”LThe fax message was printed on paper which is shorter than letter 
size paper. Use the appropriate size paper (page 91).
DisplayCause & Solution
FLB811-PFQX2307ZB-en.book  Page 69  Thursday, February 16, 2006  3:57 PM 

9. Help
70
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Troubles hooting
9.3 When a function does not work, check here
9.3.1 Initial settings
9.3.2 General
ProblemCause & Solution
I cannot hear a dial tone.LThe telephone line cord is connected to the [EXT] jack on the unit. 
Connect to the [LINE] jack (page 21).
LIf you use a splitter/coupler to connect the unit, remove the 
splitter/coupler and connect the unit to the wall jack directly. If the 
unit operates properly, check the...

9. Help
71
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9.3.3 Fax – sending
9.3.4 Fax – receiving
I cannot operate the help 
function, adjust volumes 
or program the features.LThe unit is set to the scan mode. Press {COPY} or {FA X} to switch 
to the copy mode or fax mode. If you still have this problem, contact 
our service personnel.
ProblemCause & Solution
ProblemCause & Solution
I cannot send documents.LThe telephone line cord is connected to the [EXT] jack on the unit....

9. Help
72
For assistance, please visit http://www.panasonic.com/consumersupport I cannot receive 
documents automatically.LThe receiving mode is set to TEL mode. Set to FAX ONLY mode by 
pressing {FAX AUTO ANSWER}.
LThe time taken to answer the call is too long. Decrease the number 
of rings before the unit answers a call (feature #210 on page 60).
LMake sure that the Distinctive Ring of feature #430 is set properly 
(page 42). If you do not subscribe to the Distinctive Ring service 
offered by your...

9. Help
73
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9.3.5 Copying
9.3.6 Using an answering machine
When an extension 
telephone is connected, I 
cannot receive 
documents by pressing 
{*}{#}{9}.LYou must set remote fax activation to ON (feature #434 on page 63) 
beforehand.
LPress {*}{#}{9} firmly.
LYou may have changed the remote fax activation code from 
{*}{#}{9} (default setting). Verify the remote fax activation code 
(feature #434 on page 63).
LThe memory is full of...

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74
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9.3.7 Multi-Function Station
I pressed the remote 
access code to access the 
answering machine 
remotely, but the line was 
disconnected.LThe code may include “#” which is used for certain features 
provided by telephone companies. Change the code on the 
answering machine to another number which does not include “#”.
Callers complain that they 
cannot send a document.LThere is no room left in memory of your answering...

9. Help
75
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9.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative 
arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LAny sending documents stored in the memory or any documents during reception will be lost. When 
power is restored, a power down report will be printed...

9. Help
76
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Replacement
9.4 Replacing the toner 
cartridge and the drum 
unit
When the display shows the following, replace 
the toner cartridge.
TONER LOW
TONER EMPTY
To check the drum life and quality, please print 
the printer test list (page 89) and refer to page 92 
for information on the drum life. If printing quality 
is still poor or “REPLACE DRUM” appears on the 
display, replace the toner cartridge and drum 
unit. To ensure...

9. Help
77
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4Remove the drum and toner unit (1) by 
holding the tabs.
LIf you replace the toner cartridge and the 
drum unit at the same time, skip to step 7.
5Turn the two green levers (1) on the used 
toner cartridge firmly.
6Remove the used cartridge (1) from the 
drum unit (2).
LThe toner may stick to the cartridge and 
the drum unit. Be careful when handling. 
See page 4 for details.
LDo not drop the toner on the black drum...

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78
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9Turn the two green levers (1) on the toner 
cartridge firmly.
10Make sure that the triangles (1) match to 
install the toner cartridge correctly.
LIf the lower glass (2) is dirty, clean it with 
a soft and dry cloth.
11Install the drum and toner unit (1) by holding 
the tabs.
LMake sure that the triangles (2) match to 
install the drum and toner unit correctly.
12Close the top cover until locked.
Caution:
LTo prevent...