Panasonic Kx Fl611 Operating Instruction Manual
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10. General Information 79 Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. For In Limited Warranty product service Call toll-free 1-800-HELP-FAX (1-800-435-7329) for the location of an authorized servicenter. For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1-900-FAX-HELP (1-900-329- 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute. 2. Panasonic Premier Service Club (PPSC): 1-800-435-7329 PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a one year or 5 call membership. These services are billed directly to your major credit card. Both of these comprehensive programs provide real time, live agent support for customers who are not eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products. FL611-PFQX2072ZA-en.book Page 79 Thursday, December 21, 2006 11:10 AM
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10. General Information 80 Customer Services 10.5 Customer Services directory Customer Services Directory Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 For hearing or speech impaired TTY users, TTY: 1-866-741-6422 For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or E-mail us via: [email protected] Contact: For in Limited Warranty programming and Troubleshooting Support: Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329) For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute. 2. Panasonic Premier Service Club (PPSC): 1 800 435 7329 PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a one year or 5 call membership. These services are billed directly to your major credit card. Both of these comprehensive programs provide real time, live agent support for customers who are not eligible for coverage under the limited warranty. Terms and prices are subject to change without notice. Accessory Purchases Service in Puerto Rico FL611-PFQX2072ZA-en.book Page 80 Thursday, December 21, 2006 11:10 AM
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11. Index 81 11 . Ind ex 11.1 Index # #00 Quick Setup: 19 #01 Date and time: 28 #02 Your logo: 29 #03 Your fax number: 30 #04 Sending report: 38, 49 #06 FAX ring count: 49 #12 Remote activation ID: 49 #13 Dialing mode: 49 #16 Paper size: 49 #17 Ringer pattern: 27 #22 Automatic journal report: 38, 50 #23 Overseas mode: 50 #25 Delayed send: 50 #26 Automatic Caller ID list: 50 #31 Distinctive Ring: 44 #32 Fax ring pattern: 45 #37 Auto reduction: 50 #39 Display contrast: 50 #41 Fax activation code: 50 #44 Memory reception alert: 51 #46 Friendly reception: 51 #68 ECM selection: 51 #76 Connecting tone: 51 #79 Toner save: 51 #80 Set default: 51 A Accessories A4 Paper guide: 17 Paper stacker: 15 Paper tray: 14 Paper tray cover: 14 Advanced features: 50 Alert Memory reception (Feature #44): 51 Answering machine: 23 Auto reduction (Feature #37): 50 B Basic features: 49 Broadcast transmission: 39 C Caller ID Calling back: 35 Storing: 36 Caller ID list (Feature #26): 34, 50 Caller IQ feature: 70 Character table: 29 Cleaning: 67 Connecting tone (Feature #76): 51 Connections: 18 Copy: 46Collation: 47 Enlarge: 46 Reduce: 46 D Date and time (Feature #01): 28 Delayed transmission (Feature #25): 50 Dialing mode (Feature #13): 49 Direct command: 52 Display Contrast (Feature #39): 50 Error messages: 54 Distinctive Ring service (Feature #31): 44 Document size: 38 Drum life: 75 Drum unit: 12, 61 E ECM selection (Feature #68): 51 Error messages: 54 Extension telephone: 41 F Fax activation code (Feature #41): 50 Fax number (Feature #03): 30 Friendly reception (Feature #46): 51 H Help: 27 J Jams Document: 66 Recording paper: 64 Journal report (Feature #22): 38, 50 Junk fax prohibitor: 42 L Logo (Feature #02): 29 M Memory reception alert (Feature #44): 51 N Navigator directory Making a phone call: 33 Sending faxes: 39 Storing: 32 O One-touch dial Making a phone call: 33 Sending faxes: 39 Storing: 32 openLCR service: 70 Overseas mode (Feature #23): 50 P Paper size (Feature #16): 49 Power failure: 60 Programming: 48 Q Quick scan: 37 Quick Setup (Feature #00): 19 R Receiving faxes Automatically: 42 Manually: 41 Recording paper: 16 FL611-PFQX2072ZA-en.book Page 81 Thursday, December 21, 2006 11:10 AM
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11. Index 82 Recording paper size: 74 Redialing: 37, 39 Remote activation ID (Feature #12): 49 Reports Broadcast programming: 72 Broadcast sending: 40 Caller ID: 35, 50 Journal: 38, 72 Power down: 60 Printer test: 72 Sending: 38, 49 Setup: 72 Telephone number: 72 Reset (Feature #80): 51 Resolution: 37, 46 Ringer pattern (Feature #17): 27, 49 Ring pattern for Distinctive Ring (Feature #32): 45 Ring setting FAX ONLY (Feature #06): 49 S Sending faxes Broadcast: 40 From memory: 37 Manually: 37 Navigator directory: 39 One-touch dial: 39 Sending report (Feature #04): 38, 49 Set default (Feature #80): 51 Storing Broadcast: 39 Navigator directory: 32 One-touch dial: 32 T Toner cartridge Installing: 12 Replacing: 61 Toner life: 74 Toner save (Feature #79): 13, 51 V Vo l u m e : 27 FL611-PFQX2072ZA-en.book Page 82 Thursday, December 21, 2006 11:10 AM
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PFQX2072ZC CM0904DT2126 Free peace of mind, direct from Panasonic NO EXTRA COST ■1-year limited warranty1: parts, labor, and toll-free help line 2 ■Free overnight replacement3 and repair program FAX ADVANTAGE PROGRAM KX-FL611 Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 The Panasonic Fax Advantage Consumer Service Program.Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit 3 overnight if your original unit is in need of repair. Here’s how it works:1. If you have a problem with your fax that you purchased new and unused while it is covered by the period of limited warranty 1, call our toll-free help-line at 1-800-HELP-FAX2. 2. Talk to one of our technical experts to diagnose your problem over the phone. 3. If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty 4, we will send a refurbished replacement unit to you by overnight service delivery. A second option available under our limited warranty is to mail-in or carry-in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you. Instructions:If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box. Contact the shipper who will pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. A proof-of-purchase must be included with the returned product. Any unit that is replaced by Panasonic and not shipped with proper proof-of- purchase by you will be subject to a minimum $100.00 charge. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.If our 1-800-HELP-FAX technicians determine that your unit may be an “out-of-box failure” 5, we will attempt to provide you with a factory-new replacement unit6. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call. Requirements:You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the overnight delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product. 1. See dealer for limited warranty details. 2. After the fax advantage program, contact our Continued Services Technical Support Line at 1-900-FAX-HELP (1- 900-329-4357), for fee based technical support. 3. Replacement unit is refurbished. 4. Replacement program is only available in the 50 United States and is subject to termination at any time without advance notice. 5. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty. 6. Panasonic reserves the right to send a refurbished unit. PFQX2072ZCCM0904DT2126 FL611-PFQX2072ZA-en.book Page 84 Thursday, December 21, 2006 11:10 AM