Panasonic Kx Fl611 Operating Instruction Manual

							8. Help
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8.3.5 Copying
The printing quality is 
poor.LIf documents can be copied properly, the unit is working normally. 
The other party may have sent a faint document or there may be 
something wrong with the other party’s machine. Ask them to send 
a clearer copy of the document or to check their fax machine.
LSome paper has instructions recommending which side to print on. 
Try turning the paper over.
LYou may have used paper with a cotton and/or fiber content that is 
over 20%, such as letterhead or resume paper.
LThe remaining toner is low. Replace the toner cartridge (page 61).
LWe recommend you replace the drum unit every fourth time you 
replace the toner cartridge (page 61). To check the drum life and 
quality, please print the printer test list (page 72).
LThe toner save mode is ON (feature #79 on page 51).
The other party complains 
that they cannot send a 
document.LThe memory is full of received documents due to a lack of 
recording paper or a recording paper jam. Install paper (page 16) 
or clear the jammed paper (page 64).
LThe unit is not in FAX ONLY mode. Press {AUTO ANSWER} 
repeatedly to turn ON the {AUTO ANSWER} light.
I cannot select the desired 
receiving mode.LIf you want to set FAX ONLY mode:
–press {AU TO A N SW E R} repeatedly to turn ON the {AU TO 
ANSWER} light.
LIf you want to set TEL mode:
–press {AU TO A N SW E R} repeatedly to turn OFF the {AU TO  
ANSWER} light.
LThe Distinctive Ring of feature #31 is activated (page 44).
ProblemCause & Solution
ProblemCause & Solution
The unit will not make a 
copy.LYou cannot make a copy during programming. Make the copy after 
programming.
LThe document was not fed into the unit properly. Re-insert the 
document.
LRecording paper is not installed or the unit has run out of paper. 
Install paper (page 16).
A black line, a white line or 
smudge appears on the 
copied document.LThe glass or rollers are dirty with correction fluid, etc. Clean them 
(page 67). Please do not insert a document before correction fluid 
has dried completely.
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8.3.6 Using an answering machine
8.3.7 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative 
arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power 
down report will be printed stating which documents in memory have been erased. The printing quality is 
poor.Original Copy
LSome paper has instructions recommending which side to print on. 
Try turning the paper over.
LYou may have used paper with a cotton and/or fiber content that is 
over 20%, such as letterhead or resume paper.
LThe remaining toner is low. Replace the toner cartridge (page 61).
LWe recommend you replace the drum unit every fourth time you 
replace the toner cartridge (page 61). To check the drum life and 
quality, please print the printer test list (page 72).
LThe toner save mode of feature #79 is ON (page 51).
ProblemCause & Solution
I cannot receive 
documents automatically.LYour greeting message on the answering machine is too long. 
Shorten the message. Record a message up to 10 seconds long.
LThe answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice 
messages.LCheck if the answering machine is turned ON and connected to the 
fax machine properly (page 23).
LSet the number of rings on the answering machine to 1 or 2.
I cannot retrieve recorded 
voice messages on the 
answering machine from 
a remote location.LYou did not program your remote access code into your fax 
machine correctly. Program the same code that is programmed on 
the answering machine on the fax machine with feature #12 (page 
49).
I pressed the remote 
access code to access the 
answering machine 
remotely, but the line was 
disconnected.LThe code may include “#” which is used for certain features 
provided by telephone companies. Change the code on the 
answering machine to another number which does not include “#”. 
Also change the code of the fax machine with feature #12 (page 
49).
Callers complain that they 
cannot send a document.LYour answering machine has run out of recording tape. Rewind the 
tape to record messages.
LYou set the answering machine to only give a greeting message.
ProblemCause & Solution
ABC
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Replacement
8.4 Replacing the toner 
cartridge and the drum 
unit
When the display shows the following, replace 
the toner cartridge.
TONER LOW
TONER EMPTY
We recommend you replace the drum unit 
every fourth time you replace the toner 
cartridge. To check the drum life and quality, 
please print the printer test list (page 72). To 
ensure that the unit operates properly, we 
recommend the use of Panasonic toner 
cartridge (Model No. KX-FA83) and drum unit 
(Model No. KX-FA84). See page 10 for 
accessory information.
To maintain print quality and machine life, we 
recommend you to clean slots and openings 
(page 4) and the inside of the unit (page 67) 
when replacing the toner cartridge and/or drum 
unit.
Caution:
LWe cannot be responsible for any damage 
to the unit or degradation of print quality 
which may occur from the use of a non-
Panasonic toner cartridge and drum unit.
LThe drum unit contains a photosensitive 
drum. Exposing it to light may damage the 
drum.
Once you have opened the protection 
bag:
– Do not expose the drum unit to light for 
more than 5 minutes.
– Do not touch or scratch the green 
drum surface.
– Do not place the drum unit near dust or 
dirt, or in a high humidity area.
– Do not expose the drum unit to direct 
sunlight.
LDo not unplug the fax machine. Loss of 
fax documents in memory may occur.
LDo not leave the toner cartridge out of the 
protection bag for a long time. It will 
decrease the toner life.
LDo not add toner to the toner cartridge.
1Before opening the protection bag of the new 
toner cartridge, shake it vertically more than 
5 times.
2Remove the new toner cartridge from the 
protection bag. Peel off the seal (1) from the 
toner cartridge.
3Lift open the front cover (1), holding OPEN 
(2).
4Tap on the used toner cartridge several times 
to allow the remaining toner to fall into the Caution:
The fuser unit (3) gets hot. Do not 
touch it.
1
1
2
3
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For Fax Advantage assistance, call 1-800-435-7329. drum unit. Remove the drum and toner unit 
(1) by holding the two tabs.
LDo not touch the transfer roller (2).
LIf you replace the toner cartridge and the 
drum unit at the same time, skip to step 7.
5Turn the two levers (1) on the used toner 
cartridge firmly, until the triangles (2) match.
6Remove the used cartridge (1) from the 
drum unit (2).
LThe toner may stick to the cartridge and 
the drum unit. Be careful when handling. 
See page 4 for details.
LDo not drop the toner on the green drum 
surface (3).
LPut the used toner cartridge into the 
protection bag.
7If you replace the drum unit at the same time, 
remove the new drum unit from the 
protection bag.
Place the new toner cartridge (1) into the 
drum unit (2) vertically.
1
2
1
2
1
2
3
1
2
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8Firmly press down the toner cartridge to 
snap into position.
9Turn the two levers (1) on the toner 
cartridge firmly.
10Make sure that the triangles (1) match, to 
install the toner cartridge correctly.
LIf the lower glass (2) is dirty, clean it with 
a soft and dry cloth.
11Install the drum and toner unit (1) by holding 
the tabs.
12Close the front cover (1) by pushing down 
on both sides, until locked.
LWhile the unit displays “PLEASE WAIT”, 
do not open the front cover, or disconnect 
the power cord.
Waste disposal method
Waste material should be disposed of under 
conditions which meet all national and local 
environmental regulations.
1
1
2
1
1
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Jams
8.5 Recording paper jam
8.5.1 When the recording paper 
has jammed in the unit
The display will show the following.
PAPER JAMMED
1Lift open the front cover (1), holding OPEN 
(2).
2Remove the jammed paper.
When the recording paper has jammed 
near the drum and toner unit:
Remove the jammed paper (1) carefully by 
pulling it toward you.
LDo not touch the transfer roller (2).When the recording paper has jammed 
near the recording paper exit:
1.Pull the tension plate forward (1), then 
remove the paper tray cover (2).
2.Remove the recording paper (1), then 
remove the drum and toner unit (2) to 
allow the jammed paper (3) to pull free 
from the rear cabinet.
3.Lift both green levers (1) forward until 
they stop. Caution:
The fuser unit (3) gets hot. Do not 
touch it.
1
2
3
1
2
1
2
1
2
3
1
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For Fax Advantage assistance, call 1-800-435-7329. 4.Remove the jammed paper (1) from the 
fuser unit by pulling it upwards carefully, 
then install the drum and toner unit.
5.Push back the levers (1) to the original 
position.
3Close the front cover (1) by pushing down 
on both sides, until locked.
4Re-insert the recording paper (1).LBefore re-inserting, make sure to fan and 
straighten the recording paper.
5Attach the paper tray cover (1), then push 
back the tension plate (2).
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1
1
1
2
1
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8.5.2 When the recording paper 
is not fed into the unit properly
The display will show the following.
FAILED PICK UP
1Pull the tension plate forward (1), then 
remove the paper tray cover (2). Remove 
the recording paper (3).
2Re-insert the recording paper. Attach the 
paper tray cover, then push back the tension 
plate (see steps 5 to 6 on page 17).
LBefore re-inserting, make sure to fan and 
straighten the recording paper.
8.6 Document jams - 
sending
1Lift open the front cover (1), holding OPEN 
(2).
2Hold the center part of the front cover (1), 
and pull open the inner cover (2).
LDo not touch the transfer roller (3).
2
1
3
Caution:
The fuser unit (3) gets hot. Do not 
touch it.
1
2
3
3
2
1
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3Remove the jammed document carefully 
(1).
4Push back the inner cover.
5Close the front cover (1) by pushing down 
on both sides, until locked.
Note:
LDo not pull out the jammed document forcibly 
before opening the front cover.
Cle aning
8.7 Cleaning the inside of 
the unit
Clean the inside of the unit when:
– Document frequently misfeed.
– Black line, a white line or a dirty pattern 
appear on the original document when 
sending or copying.
Caution:
LBe careful when handling the drum and 
toner unit.
See the caution for the drum unit on page 
61 for details.
LDo not use paper products, such as paper 
towels or tissues, to clean the inside of 
the unit.
1Disconnect the power cord and the 
telephone line cord.
2Lift open the front cover (1), holding OPEN 
(2).
3Clean the document separation roller (1) 
with a cloth moistened with isopropyl rubbing 
alcohol, and let all parts dry thoroughly.
1
1
Caution:
The fuser unit (3) gets hot. Do not 
touch it.
1
2
3
1
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4Hold the center part of the front cover (1), 
and pull open the inner cover (2).
LDo not touch the transfer roller (3).
5Clean the document feeder roller (1) with a 
cloth moistened with isopropyl rubbing 
alcohol, and let all parts dry thoroughly.
Clean the upper glass (2) with a soft and dry 
cloth.
6Push back the inner cover.
7Remove the drum and toner unit (1) by 
holding the two tabs.
8Clean the lower glass (1) with a soft and dry 
cloth.
9Reinstall the drum and toner unit (1) by 
holding the tabs.
10Close the front cover (1) by pushing down 
on both sides, until locked.
11Reconnect the power cord and the telephone 
line cord.
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3
2
2
1
1
1
1
1
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