Panasonic Kx Fb421 Flatbed Plain Paper Fax Operating Instructions

Jams
71For fax advantage assistance, call 1-800-435-7329.
4Turn the gear of blue core in the direction of 
the arrow.
LMake sure that the ink film is wrapped 
around the blue core at least once.5Close the printer cover by pushing down on 
both sides until locked.
6Remove the recording paper and 
straighten. Pull the tension plate forward 
and hold open while inserting the paper.
Gear of blue core
Ink film
Slack
Reverse
The ink film is 
not wrapped 
around the
blue core.
Incorrect
Tight 1 turn
Correct...

Jams
72For fax advantage assistance, call 1-800-435-7329.
When the recording paper was 
not fed into the unit properly 
The display will show the following.
CHECK PAPER
Remove the recording paper and straighten. Pull 
the tension plate forward and hold open while 
inserting paper.
Press {
{{ {
SET}
}} } to clear the message.
Tension plate
{SET} 

Jams
73For fax advantage assistance, call 1-800-435-7329.
Document jams – sending 
1
Lift, and hold open the ADF cover. Remove 
the jammed document carefully.
LDo not pull out the jammed document 
forcibly before lifting the ADF cover.
LIf you cannot remove the jammed 
document, open the document cover, 
remove the document, then close the 
document cover.
2Close the ADF cover.
Jammed 
document
ADF cover
Document
cover
Jammed 
document
ADF cover 

Cleaning
74For fax advantage assistance, call 1-800-435-7329.
Cleaning
White plate and scanner glass 
If a black line, a white line or a smudge appears on your recording paper, on your original, or on the fax 
document received by the other party, clean the white plate and scanner glass.
1Open the document cover. Clean the white 
plate and scanner glass with a soft and dry 
cloth.
2Close the document cover.
Attaching the white sheet to the document 
cover
If the white sheet is detached from the document...

Cleaning
75For fax advantage assistance, call 1-800-435-7329.
Document feeder rollers
If misfeeding of your original occurs frequently, clean the document feeder rollers.
1Lift, and hold open the ADF cover.
2Clean the document feeder rollers with a 
soft and dry cloth.
3Close the ADF cover.
ADF cover
Document 
feeder rollers
ADF cover 

Cleaning
76For fax advantage assistance, call 1-800-435-7329.
Thermal head and roller shaft
If smudges or black/white bands appear on a copied or received document, check whether there is dust 
on the thermal head and roller shaft, and clean the thermal head and roller shaft to remove the dust.
1If ejected paper is stacked on the paper 
stacker, remove it.
2Disconnect the power cord and the 
telephone line cord.
3Press down the printer cover open button 
(1). Open the printer cover (2).
4Remove the ink...

Cleaning
77For fax advantage assistance, call 1-800-435-7329.
LMake sure that the ink film is wrapped 
around the blue core at least once.
6Lift two locks (1), lower the exit guide to 
unlock the two locks (2) and open the exit 
guide (3).
7Clean the roller shaft with a cloth moistened 
with isopropyl rubbing alcohol, and let it dry 
thoroughly.
Slack
Reverse
The ink film is 
not wrapped 
around the
blue core.
Incorrect
Tight 1 turn
Correct
Blue core
2
1
2
2
1
13
Exit guide Lock
Exit
guide
Lock
Exit...

Cleaning
78For fax advantage assistance, call 1-800-435-7329.
8Close the exit guide.
9Close the printer cover by pushing down on 
both sides until locked.
10Connect the power cord and the telephone 
line cord.
Exit guide
Printer 
cover
Power cord
Telephone 
line cord 

Printed Reports
79
General Information
Reference lists and reports 
You can print out the following lists and reports for your reference.
Setup list:
provides you with the current settings of the basic and advanced programming features (page 60, 61).
Telephone number list:
provides you with names and telephone numbers which are stored in one-touch dial and navigator 
directory.
Journal report:
keeps records of fax transmission and reception. This report will be printed automatically after every 30 
fax...

Caller IQ Feature
80For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
Caller IQ Feature
openLCR service for the Caller IQ feature 
This unit is compatible with service provided by openLCR.
L
LL LIf you have any questions regarding the openLCR service, call openLCR’s customer service 
department at 1-866-openLCR (1-866-673-6527).
L
LL LNEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC 
CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE...