Panasonic Kx Fb421 Flatbed Plain Paper Fax Operating Instructions

Features Summary
61
Advanced features 
Code #22: Setting the journal report to print 
automatically 
AUTO JOURNAL
MODE=ON [±]
ON (default):The unit will print the journal 
report automatically after every 30 new fax 
communications (page 42).
OFF:The unit will not print the journal report, but 
keep records of the last 30 fax communications.
Code #23: Sending documents overseas 
OVERSEAS MODE
MODE=ERROR [±]
If you have difficulty sending an overseas fax, 
activate this feature before starting...

Features Summary
62
Code #36: Receiving oversized documents 
RCV REDUCTION
MODE=92% [±]
If the size of the document sent by the other 
party is as large as, or larger than the recording 
paper, the unit can reduce the document and 
print it. Select the desired reduction rate.
Code #39: Changing the display contrast 
LCD CONTRAST
MODE=NORMAL [±]
NORMAL (default):For normal contrast.
DARKER:Used when the display contrast is too 
light.
Code #40: Setting the silent detection 
SILENT DETECT.
MODE=OFF [±]
If...

Features Summary
63
Code #76: Setting the connecting tone 
CONNECTING TONE
MODE=ON [±]
If you often have trouble when sending a fax, this 
feature allows you to hear connecting tones; fax 
tone, ring back tone and busy tone. You can 
confirm the status of the other party’s machine.
LIf the ring back tone continues, the other 
party’s machine may not be a facsimile or 
may have run out of paper. Check with the 
other party.
LThe connecting tone volume cannot be 
adjusted.
ON (default):You will hear...

Error Messages
64For fax advantage assistance, call 1-800-435-7329.
Help
Reports 
If your unit cannot send a fax, check the following:
–The number you dialed is correct.
–The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and 
journal reports (page 42). 
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
LA transmission or reception error occurred. 
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43,...

Error Messages
65For fax advantage assistance, call 1-800-435-7329.
Display 
If the unit detects a problem, one or more of the following messages will appear on the display.
CALL SERVICE
LThere is something wrong with the unit. 
Contact our service personnel.
CARRIAGE ERROR
b
RELEASE
SHIPPING LOCK
LThe shipping lock is locked. Unlock the 
shipping lock (page 10). If the display 
messages still remain after unlocking, there 
is something wrong with the carriage sensor. 
Contact our service personnel....

Error Messages
66For fax advantage assistance, call 1-800-435-7329.
MEMORY FULL
LWhen making a copy, the document being 
stored exceeds the memory capacity of the 
unit. Press {
{{ {STOP}
}} } to clear the message. 
Divide the document into sections.
MODEM ERROR
LThere is something wrong with the modem 
circuit. Contact our service personnel.
NO FAX REPLY
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
OPEN CABINET
CHECK FILM SLACK
b
OPEN CABINET
CHECK FILM TYPE
LThe...

Frequently Asked Questions
67For fax advantage assistance, call 1-800-435-7329.
Frequently Asked Questions
When a function does not work, check here
General
I cannot make and receive calls.
LThe power cord or telephone line cord is not 
connected. Check the connections.
LIf you used a splitter to connect the unit, 
remove the splitter and connect the unit to 
the wall jack directly. If the unit operates 
properly, check the splitter.
I cannot make calls.
LThe dialing mode setting is wrong. Change 
the...

Frequently Asked Questions
68For fax advantage assistance, call 1-800-435-7329.
LTry copying the document. If the copied 
image is clear, there may be something 
wrong with the other party’s machine.
The other party complains that smudges or 
black lines appear on their received 
document.
LThe white plate or scanner glass are dirty. 
Clean them (page 74).
I cannot send a fax overseas.
LUse the overseas transmission mode of 
feature #23 (page 61).
LAdd two pauses at the end of the telephone 
number or...

Frequently Asked Questions
69For fax advantage assistance, call 1-800-435-7329.
The printing quality is poor.
Note:
Please do not reuse the ink film!
Replace with Model No. KX-FA94 replacement 
film. Refer to page 6 for further details.
LSome paper has instructions recommending 
which side to print on. Try turning the paper 
over.
LYou may have used paper with a cotton 
and/or fibre content that is over 20%, such as 
letterhead or resume paper. We recommend 
smooth paper such as Hammermill Jet Print 
for...

Jams
70For fax advantage assistance, call 1-800-435-7329.
Jams
Recording paper jam 
When the recording paper has 
jammed in the unit
The display will show the following.
PAPER JAMMED
1If ejected paper is stacked on the paper 
stacker, remove it.
2Press down the printer cover open button 
(1). Open the printer cover (2).
3Remove the jammed paper carefully by 
pulling it toward you.
When the recording paper has jammed 
under the roller:
When the recording paper has jammed 
and wrapped around the roller:...