Panasonic Kx Fb421 Flatbed Plain Paper Fax Operating Instructions

							Operating Instructions
Flat-Bed-Plain Paper Fax and Copier
Model No.KX-FB421
General Information
Please read these Operating 
Instructions before using the unit 
and save for future reference.
This model is designed to be 
used only in the U.S.A.
FOR FAX ADVANTAGE ASSISTANCE:
– CALL 
1-800-HELP-FAX (1-800-435-7329)
–E-MAIL TO
[email protected] 
for customers in the U.S.A. or Puerto 
Rico
–REFER TO
www.panasonic.com 
for customers in the U.S.A. or Puerto 
Rico 
						

							2
Thank you for purchasing a Panasonic facsimile.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Caution:
LThe Telephone Protection Act of 1991 requires the following information to be clearly stated either at 
the top or bottom margin of the first message page when transmitting messages via telephone 
facsimile:
–date and time of transmission,
–identification of the business, entity or person(s) sending the facsimile, and
–telephone number of the business, entity or person(s).
To program this information into your unit, complete all the instructions on page 28 to page 31.
LNote that the images of copied or received documents will remain on the used ink film. Use discretion 
when disposing of the used ink film.
LDo not rub or use an eraser on the printed side of recording paper, as the print may smear.
Energy Star:
LAs an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY 
STAR guidelines for energy efficiency.
ENERGY STAR is a U.S. registered mark.
Trademarks:
LHammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other 
countries.
LopenLCR and openLCR.com are the trademarks of openLCR.com, Inc.
LAll other trademarks identified herein are the property of their respective owners.
Copyright:
LThis manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the 
copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior 
written consent of KME and its licensee.
© Kyushu Matsushita Electric Co., Ltd. 2002
Date of purchaseSerial number
(found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number 
						

							Safety instructions
3For fax advantage assistance, call 1-800-435-7329.
Safety instructions
Important safety instructions
When using this unit, basic safety precautions 
should always be followed to reduce the risk of 
fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked 
on this unit.
3. Unplug this unit from power outlets before 
cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example 
near a bathtub, wash bowl, kitchen sink, or 
the like.
5. Place the unit securely on a stable surface. 
Serious damage and/or injury may result if 
the unit falls.
6. Do not cover slots and openings on the unit. 
They are provided for ventilation and 
protection against overheating. Never place 
the unit near radiators, or in a place where 
proper ventilation is not provided.
7. Use only the power source marked on the 
unit. If you are not sure of the type of power 
supplied to your home, consult your dealer or 
local power company.
8. For safety purposes this unit is equipped with 
a grounded plug. If you do not have this type 
of outlet, please have one installed. Do not 
defeat this safety feature by tampering with 
the plug.
9. Do not place objects on the power cord. 
Install the unit where no one can step or trip 
on the cord.
10. Do not overload wall outlets and extension 
cords. This can result in the risk of fire or 
electric shock.
11. Never push any objects through slots in this 
unit. This may result in the risk of fire or 
electric shock. Never spill any liquid on the 
unit.
12. To reduce the risk of electric shock, do not 
disassemble this unit. Take the unit to an 
authorized service center when service is 
required. Opening or removing covers may 
expose you to dangerous voltages or other 
risks. Incorrect reassembly can cause 
electric shock when the unit is subsequently 
used.
13. Unplug this unit from the wall outlet and refer 
servicing to an authorized service center 
when the following conditions occur:
A. When the power supply cord or plug is 
damaged or frayed.
B. If liquid has been spilled into the unit.C. If the unit has been exposed to rain or 
water.
D. If the unit does not work normally by 
following the operating instructions. 
Adjust only controls covered by the 
operating instructions. Improper 
adjustment may require extensive work 
by an authorized service center.
E. If the unit has been dropped or physically 
damaged.
F. If the unit exhibits a distinct change in 
performance.
14. During thunderstorms, avoid using 
telephones except cordless types. There 
may be a remote risk of an electric shock 
from lightning.
15. Do not use this unit to report a gas leak, when 
in the vicinity of the leak.
SAVE THESE 
INSTRUCTIONS
INSTALLATION:
LNever install telephone wiring during a 
lightning storm.
LNever install telephone jacks in wet locations 
unless the jack is specifically designed for 
wet locations.
LNever touch uninsulated telephone wires or 
terminals unless the telephone line has been 
disconnected at the network interface.
LUse caution when installing or modifying 
telephone lines.
WARNING:
LTo prevent the risk of fire or electrical shock, 
do not expose this product to rain or any type 
of moisture.
OTHER INFORMATION:
LKeep the unit away from electrical noise 
generating devices, such as fluorescent 
lamps and motors.
LThe unit should be kept free from dust, high 
temperature and vibration.
LThe unit should not be exposed to direct 
sunlight.
LDo not place heavy objects on top of this unit.
LDo not touch the plug with wet hands. 
						

							Table of Contents
4For fax advantage assistance, call 1-800-435-7329.
Table of Contents
Initial Preparation
Accessories Included accessories  ............................................................................ 6
Accessory information............................................................................ 6
Finding the Controls Overview ................................................................................................ 7
Location of controls ................................................................................ 8
Installation Connecting the document cover ............................................................ 9
Unlocking the shipping lock  ................................................................ 10
Ink film – installing / replacing  ............................................................. 11
Paper stacker and paper tray  .............................................................. 13
Recording paper  ................................................................................. 14
Connections and Setup Popular ways to use the fax machine .................................................. 15
Case 1: Receives faxes and phone calls (on answering machine) on 
single line (one phone number) ........................................................... 16
Case 2: One line used for fax only ....................................................... 18
Case 3: Fax machine and telephone share a single line (one phone 
number); Fax seldom used .................................................................. 20
Case 4: Receives faxes and phone calls on single line, but different 
numbers (Distinctive Ring) ................................................................... 22
Case 5: Receives faxes and voice mail on same line, but different 
numbers (Distinctive Ring) ................................................................... 24
Help Button Help function  ....................................................................................... 26
Volume Adjusting volume ................................................................................. 27
Initial Programming Date and time, your logo and fax number ............................................ 28
Telephone
Automatic Dialing Storing names and telephone numbers into one-touch dial  ................ 32
Storing names and telephone numbers into navigator directory  ......... 33
Editing a stored entry ........................................................................... 34
Erasing a stored entry .......................................................................... 35
Making a phone call using one-touch dial and navigator directory  ..... 36
Caller ID Caller ID service from your phone company ........................................ 37
Viewing and calling back using caller information  ............................... 38
Erasing caller information .................................................................... 39
Storing caller information into one-touch dial and navigator directory  40
Fax
Sending Faxes Sending a fax manually using the auto document feeder   .................. 41
Sending a fax manually using the scanner glass  ................................ 43
Documents you can send  ................................................................... 44
Sending a fax using one-touch dial and navigator directory  ............... 45
Broadcast transmission  ....................................................................... 47
Receiving Faxes  Receiving a fax manually ..................................................................... 51
Receiving a fax automatically .............................................................. 52
Distinctive Ring Using two or more phone numbers in a single telephone line  ............ 53 
						

							Table of Contents
5For fax advantage assistance, call 1-800-435-7329.
Copy
Copying Making a copy  ..................................................................................... 55
Programmable Features
Features Summary Programming ....................................................................................... 59
Basic features  ..................................................................................... 60
Advanced features  .............................................................................. 61
Help
Error Messages Reports ............................................................................................... 64
Display ................................................................................................ 65
Frequently Asked 
Questions 
When a function does not work, check here ........................................ 67
Jams Recording paper jam ........................................................................... 70
Document jams – sending  .................................................................. 73
Cleaning White plate and scanner glass  ............................................................ 74
Document feeder rollers ....................................................................... 75
Thermal head and roller shaft .............................................................. 76
General Information
Printed Reports Reference lists and reports  ................................................................. 79
Caller IQ Feature openLCR service for the Caller IQ feature  .......................................... 80
Specifications Technical data about this product ........................................................ 83
FCC Information List of FCC requirements and information  .......................................... 85
Limited Warranty Panasonic Facsimile Product Limited Warranty .................................. 86
Customer Services Customer Services directory ................................................................ 88
Index Program index  ..................................................................................... 89
Index .................................................................................................... 90 
						

							Accessories
6For fax advantage assistance, call 1-800-435-7329.
Initial Preparation
Included accessories 
LIf any items are missing or damaged, check with the place of purchase.
LSave the original carton and packing materials for future shipping and transportation of the unit.
LThe part numbers are subject to change without notice.
Accessory information
The included film roll is 10 meters (321/2) long. We recommend that you buy a full-size replacement film  
120 meters (393) for continuous use of your unit. For best results, use genuine Panasonic replacement 
film as follows:
L
LL LThe ink film is not reusable. Do not rewind and use the ink film again.
LTo place an order:
LIf you have any questions about internet orders, please contact us at: Power cord ........................... 1
Part No. PFJA1030ZTelephone line cord ..............1
Part No. PQJA10075ZHandset ................................ 1
Part No. PFJXE0805Z
Handset cord ........................ 1
Part No. PQJA10126ZPaper stacker ....................... 1
Part No. PFKS1078Z1Paper tray............................. 1
Part No. PFKS1072Z1
A4 paper guide ..................... 1
Part No. PFKS1074Z1Ink film ..................................1 Operating instructions .......... 1
Part No. PFQX1699Z
Model No.ItemSpecifications/Usage
KX-FA94 Replacement film 216 mm × 120 m (8
1/2 × 393)
Telephone:Call 1-800-332-5368.
Fax:Send a fax to 1-800-237-9080.
Include: 
–your name, shipping address and telephone number,
–credit card type, number, expiration date and your signature,
–order part number and quantity.
Internet:Visit our web site: http://www.panasonic.com/store
(for customers in the U.S.A. ONLY)
E-mail:[email protected]
Telephone:1-866-888-2929 
						

							Finding the Controls
7For fax advantage assistance, call 1-800-435-7329.
Finding the Controls
Overview
Front view
A
AA ADocument guides
B
BB BDocument exit
C
CC CADF (Auto Document Feeder) cover
D
DD DRecording paper exit
E
EE EPaper stacker
The paper stacker may not be shown in all 
illustrations.
F
FF FRecording paper entrance
G
GG GPaper tray
H
HH HTension plate
I
II IDocument entrance
J
JJ JDocument cover
K
KK KPrinter cover
L
LL LPrinter cover open button
Rear view
A
AA APower inlet
B
BB BTelephone line jack
C
CC CExternal telephone jack
D
DD DADF (Auto Document Feeder) cable
E
EE ESpeaker
L
EK
JI
H
FA
B
C
D
G
A
B
CD
E 
						

							Finding the Controls
8For fax advantage assistance, call 1-800-435-7329.
Location of controls
A
AA ADisplay
B
BB B{
{{ {MENU}
}} }
LTo initiate or exit programming.
C
CC C{
{{ {CALLER ID}
}} }
LTo use caller ID service (page 38, 40).
D
DD D{
{{ {REDIAL/PAUSE}
}} }
LTo redial the last number dialed.
LTo insert a pause during dialing.
E
EE E{
{{ {HANDSET MUTE}
}} }
LTo mute your voice to the other party 
during a conversation. Press this button 
again to resume the conversation.
F
FF FOne-touch keys
LTo use one-touch dial (page 32, 36, 45).
LTo transmit to multiple entries (page 47, 
49).
G
GG G{
{{ {COPY}
}} }
LTo initiate copying (page 55).
H
HH H{
{{ {RESOLUTION}
}} }
LTo select print quality (page 41, 55).
I
II I{
{{ {CALLER IQ}
}} }
LTo use the Caller IQ feature (page 80).
J
JJ J{
{{ {RECEIVE MODE}
}} }
LTo change the receiving mode.
K
KK K{
{{ {NAVIGATOR, VOLUME}
}} }
LTo adjust volume (page 27).
LTo search for a stored name (page 36, 
45).
LTo select the features or feature settings 
during programming (page 59).
LTo navigate to the next operation.
L
LL L{
{{ {TONE}
}} }
LTo change from pulse to tone temporarily 
during dialing when your line has rotary 
pulse services.
M
MM M{
{{ {FLASH}
}} }
LTo access special telephone services 
such as call waiting or for transferring 
extension calls.
N
NN N{
{{ {MONITOR}
}} }
LTo initiate dialing without lifting the 
handset.
O
OO O{
{{ {HELP}
}} }
LTo print a quick reference (page 26).
P
PP P{
{{ {LOWER}
}} }
LTo select stations 4–6 for one-touch dial 
(page 32, 36, 45).
Q
QQ Q{
{{ {STOP}
}} }
LTo stop an operation or cancel 
programming.
R
RR R{
{{ {FAX/START, SET}
}} }
LTo initiate fax transmission or reception.
LTo store a setting during programming.
ABFGH
RQPONJI
DCE
KML 
						

							Installation
9For fax advantage assistance, call 1-800-435-7329.
Installation
Connecting the document cover
1
Gently insert the two tabs on the document 
cover into the slots on the unit (1), then 
close the document cover (2).
2Connect the ADF cable to the jack on the 
back of the unit.
LThe arrow (_) on the ADF cable must 
be facing up.
1 2
Document 
cover
Slots
Tabs
ADF cable Arrow (_) 
						

							Installation
10For fax advantage assistance, call 1-800-435-7329.
Unlocking the shipping lock 
The shipping lock is to avoid damaging the scanner when it is being transported. Before using 
the unit, unlock the shipping lock.
1Press down the printer cover open button 
(1). Open the printer cover (2).
2Slide down the shipping lock to unlock 
position.
L
LL LThe label for unlocking the shipping 
lock is attached to the unit. Remove 
and read it.
3Close the printer cover by pushing down on 
both sides until locked.
Caution:
L
LL LWhenever transporting the unit, be sure 
to slide up the shipping lock to lock it.
Printer cover
Printer cover
open button1
2
Shipping 
lock
Unlock 
position
Printer cover