Panasonic Hc Vx981 Hc Wx991Owners Manual

							- 241 -
Indication
ProblemCheck points
Remaining battery 
indication is not displayed 
properly. ≥
The remaining battery capacity indication is an 
approximation.
If the remaining battery capacity indication is not displayed 
correctly, fully charge the battery, discharge it and then 
charge it again.
Recording
ProblemCheck points
The unit arbitrarily stops 
recording. ≥
Use an SD card that can be used for motion picture recording. 
(l 16)
≥ The recordable time may have shortened due to the 
deterioration of the data writing speed or repeated recording 
and deletion. Using the unit, format the SD card. ( l45)
≥ If [AGS] is [ON], record in the normal horizontal position or s et 
[AGS] to [OFF]. ( l93)
Auto Focus function does 
not work. ≥
Switch to Intelligent Auto Mode or Intelligent Auto Plus Mode.
≥ If you are trying to record a scene which is hard to bring into  
focus in Auto Focus Mode, use the Manual Focus Mode to 
adjust the focus. ( l61, 76 )
Color balance of images is 
strange when recording in 
a place such as a 
gymnasium. ≥
In a place with multiple light sources, such as a gymnasium or 
a hall, set the White Balance setting to   (Indoor mode 2). 
If you cannot record clearly with the   (Indoor mode 2), set 
it to   (Manual adjustment mode). (l 74)
Color or brightness of the 
image changes, or you 
may see horizontal bars in 
the image.
The LCD monitor flickers 
indoors. ≥
Color or brightness of the image may change, or you may see 
horizontal bars in the image when the object is recorded 
under fluorescent light, mercury  light or sodium light, etc., but 
this is not a malfunction.
≥ In Motion Picture Recording Mode, record in Intelligent Auto 
Mode/Intelligent Auto Plus Mode or set the shutter speed as 
follows:
jWhen [REC FORMAT] is set to [24p]:
Set to 1/50 seconds in areas where the power supply 
frequency is 50 Hz, or 1/60 seconds in areas where the 
frequency is 60 Hz.
j When [REC FORMAT] is set to a setting other than [24p]:
Set to 1/100 seconds in areas where the power supply 
frequency is 50 Hz, or 1/60 seconds in areas where the 
frequency is 60 Hz.
≥ In Still Picture Recording Mode, this will not affect the 
recorded image.
≥ In the following cases, setting the shutter speed to
1/120 seconds reduces the intensity of the problem:
jIn FULL HD Slow Motion Mode
j (For the  )
Slow & Quick Video Mode
WXF991 
						

							- 242 -
Playback
ProblemCheck points
Scenes/still pictures 
cannot be played back. ≥
Any scenes/still pictures where the thumbnails are displayed 
as   cannot be played back.
Scenes cannot be deleted. ≥Release the protect setting. ( l133 )
≥ Any scenes/still pictures where the thumbnails are displayed 
as   cannot be deleted. If the scenes/still pictures are 
unnecessary, format the media to erase the data. ( l45) 
Please be aware that if a media is formatted then all the data 
recorded on the media is erased and cannot be recovered. 
Back up important data on a PC, disc etc.
With other products
ProblemCheck points
Even when this unit is 
correctly connected to a 
TV, images or sounds are 
not output.
The images are squeezed 
horizontally. ≥
Please read the operating instructions of your TV and select 
the channel that matches the input used for the connection.
≥ Change the [TV ASPECT] setting to match the aspect ratio of 
the TV. ( l138 )
≥ The audio during playback mode  is not output from this unit 
when connected to a TV. Sound levels cannot be adjusted 
using this unit, so adjust the sound on the TV.
Even when this unit is 
connected to the TV by the 
HDMI micro cable, images 
or sounds are not output. ≥
Check if the HDMI micro cable is connected correctly.
≥ Insert the HDMI micro c able all the way in.
If the SD card is inserted in 
another device, it is not 
recognized. ≥
Check that the device is compatible with the capacity or type 
of SD card (SD Memory Card/SDHC Memory Card/SDXC 
Memory Card) that you inserted. Refer to the operating 
instructions of the device for details.
When connected by the 
USB cable, this unit is not 
detected by the other 
devices. ≥
When connected to other devices using only the battery, 
reconnect using the AC adaptor.
VIERA Link does not work. (Setting on this unit)
≥Connect with an HDMI micro cable (supplied). ( l137)
≥ Touch  , then touch [SETUP]  # [VIERA Link]  # [ON]. 
( l 140 )
≥ Turn the unit off and then back on again.
(Setting on other devices)
≥ If the TV input does not switch automatically, switch the input  
using the TV remote control.
≥ Check the VIERA Link setting on the connected device.
≥ Please refer to the operating instructions of the connected 
device.
MENU 
						

							- 243 -
Cannot copy scenes on 
the SD card by connecting 
to other equipment with 
the USB cable.≥
Other equipment might have not recognized the SD card. 
Unplug the USB cable once, and reconnect it.
With a PC
ProblemCheck points
When connected by the 
USB cable, this unit is not 
detected by the PC. ≥
After re-inserting the SD car d into the unit, reconnect the 
supplied USB cable.
≥ Select another USB terminal on the PC.
≥ Check the operating environment. ( l225 , 233)
≥ Connect the supplied USB cable again after restarting the PC 
and turning on this unit again.
When the USB cable is 
disconnected, an error 
message will appear on 
the PC. ≥
To disconnect the USB cable safely, select the   icon in 
task tray displayed on the PC, and then select the model 
number of this unit to disconnect the USB cable.
Cannot see the PDF 
operating instructions for 
HD Writer AE 5.3. ≥
You will need Adobe Acrobat Reader 5.0 or later or Adobe 
Reader 7.0 or later to read the PDF operating instructions for 
HD Writer AE 5.3.
About the Wi-Fi function
ProblemCheck points
Cannot connect to 
wireless access point or 
smartphone. ≥
Read page  192 if the Wi-Fi connection cannot be established.
Cannot operate from 
smartphone using [Link to 
Cell]. ≥
Install the smartphone app “Image App” on your smartphone. 
(l 183 )
When I look at the 
recording screen with the 
smartphone, mosaic-like 
noise appears on the 
screen and the image 
movement does not look 
smooth. ≥
When this unit is set to any of th e following recording formats 
or recording modes, mosaic-like noise may appear on the 
screen and the image movement may not look smooth. 
(Recorded images will not be affected.)
j Recording format [4K MP4]
j Recording mode [1080/50M] or [1080/28M] for the 
recording format [MP4/iFrame]
j Recording mode [1080/60p] for the recording format 
[AVCHD]
j Recording format [24p]
With other products
ProblemCheck points 
						

							- 244 -
Cannot use [DLNA Play].≥Make sure the television is c ompatible with DLNA. Read the 
instructions for the television you are using.
≥ Make sure the wireless access point and this device are 
properly connected.
≥ Approach the wireless access point and reconnect.
≥ If a connection cannot be made between this device and a 
DLNA-compatible device, try to reconnect and make sure 
they connect properly.
The live broadcast screen 
will not be displayed. ≥
Make sure the “LUMIX CLUB” Login ID and Password have 
been input correctly.
≥ Use a PC or smartphone to make sure the USTREAM 
account registration is complete.
≥ Use a PC or smartphone to register and set up USTREAM 
from a “LUMIX CLUB” linked service. ( l178)
≥ “LUMIX CLUB” or USTREAM lines  may be congested. Retry 
the live broadcast after waiting a short while.
[Home Cam] cannot be 
used. ≥
Make sure the wireless access point is connected to the 
Internet.
≥ Make sure the wireless access point and this unit are properly 
connected. ( l186 )
I have forgotten the 
password for the Wi-Fi. ≥
Perform [Reset Wi-Fi Settings] from the Setup menu ( l44). 
This will set the Wi-Fi setting to the condition at the time of  
purchase, and you will be able to use the Wi-Fi setting menu. 
When performing [Reset Wi-Fi Settings], all Wi-Fi settings 
including the “LUMIX CLUB” Login ID and registered wireless 
access points will be deleted.
I have forgotten the Login 
ID or Password for the 
“LUMIX CLUB”. ≥
Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
Others
ProblemCheck points
If the SD card is inserted in 
this unit, it is not 
recognized. ≥
If the SD card is formatted on a PC, it may not be recognized 
by this unit. Use this unit to format SD cards. ( l45)
About the Wi-Fi function
ProblemCheck points 
						

							- 245 -
∫
If AVCHD scenes do not change smoothly when played back on 
another device
The images may be still for several seconds at the joins betwee n the scenes if the following 
operations are performed when multiple scenes have been continu ously played back using another 
unit.
≥ Just how smoothly the scenes will be played back depends on the  playback unit. Depending on 
the unit used, the images may stop moving and become still for  a moment even when none of the 
following conditions are applicable.
≥ A continuous recording of motion picture data that exceeds 4 GB  may momentarily stop at every 
4 GB of data when played back with another device.
≥ It may not play back smoothly when the editing of scenes was do ne with the HD Writer AE 5.3, 
but it will play back smoothly if you set the seamless settings  in the HD Writer AE 5.3. Refer to the 
operating instructions for the HD Writer AE 5.3.
Principal reasons for not playing back smoothly
≥ When the scenes were recorded on different dates
≥ When scenes lasting under 3 seconds have been recorded
≥ When PRE-REC was used for recording
≥ When the Miniature Effect recording is used
≥ When the Time Lapse Recording is used
≥ When deleting scenes
≥ When scenes recorded more than 99 scenes on the same date 
						

							- 246 -
Keep this unit as far away as possible from 
electromagnetic equipment (such as 
microwave ovens, TVs, video games etc.).
≥If you use this unit on top of or near a TV, the 
pictures and/or sound on this unit may be 
disrupted by electromagnetic wave radiation.
≥ Do not use this unit near cell phones because 
doing so may result in noise adversely 
affecting the pictures and/or sound.
≥ Recorded data may be damaged, or pictures 
may be distorted, by strong magnetic fields 
created by speakers or large motors.
≥ Electromagnetic wave radiation generated by 
microprocessors may adversely affect this 
unit, disturbing the pictures and/or sound.
≥ If this unit is adversely affected by 
electromagnetic equipment and stops 
functioning properly, turn this unit off and 
remove the battery or disconnect AC adaptor. 
Then reinsert the battery or reconnect AC 
adaptor and turn this unit on.
Do not use this unit near radio transmitters 
or high-voltage lines.
≥ If you record near radio transmitters or 
high-voltage lines, the recorded pictures and/
or sound may be adversely affected.
Make sure to use the supplied cords and 
cables. If you use optional accessories, use 
the cords and the cables supplied with 
them.
Do not extend the cords and the cables.
Do not spray insecticides or volatile 
chemicals onto the unit.
≥ If the unit is sprayed with such chemicals, its 
body may be marred and the surface finish 
may peel off.
≥ Do not leave rubber or plastic products in 
contact with the unit for a long time. When you use the unit in a sandy or dusty 
place such as a beach, do not let sand or 
fine dust get into the body and terminals of 
the unit.
Also, keep the unit away from sea water.
≥
Sand or dust may damage the unit. (Care 
should be taken when inserting and removing 
a card.)
≥ If sea water splashes onto the unit, wipe off 
the water with a well wrung cloth. Then wipe 
the unit again with a dry cloth.
When carrying the unit, do not drop or bump 
it.
≥ A strong impact can break the unit’s casing, 
causing it to malfunction.
Cleaning
≥ Before cleaning, detach the battery or pull the 
AC adaptor from the AC outlet, and then wipe 
the unit with a soft, dry cloth.
≥ If the unit is very dirty, dip a cloth in water and 
squeeze firmly, and then wipe the unit with 
the damp cloth. Next, dry the unit with a dry 
cloth.
≥ Use of benzine, paint thinner, alcohol, or 
dishwashing liquid may alter the camera body 
or peel the surface finish. Do not use these 
solvents.
≥ When using a chemical dust cloth, follow the 
instructions that came with the cloth.
Do not use the unit for surveillance 
purposes or other business uses.
≥ This unit was designed for consumer 
intermittent use. It was not intended for 
continuous use, or for any industrial or 
commercial application resulting in prolonged 
use.
≥ In certain situations, continuous use could 
cause the unit to overheat and cause a 
malfunction. Such use is strongly 
discouraged.
Others
Cautions for use
About this unit
The unit and the SD card become warm 
during use. This is not a malfunction. 
						

							- 247 -
When you are not going to use the unit for 
an extended time
≥When storing the unit in a cupboard or 
cabinet, it is recommen ded that you place a 
desiccant (silica gel) in with it.
The battery used in this unit is a rechargeable 
lithium-ion battery. It is susceptible to humidity 
and temperature and the effect increases the 
more the temperature rises or falls. In cold 
areas, the full charge indication may not appear 
or the low battery indication may appear about 
5 minutes after starting use. At high 
temperatures, the protection function may be 
triggered, making it impossible to use the unit.
Be sure to detach the battery after use.
≥ If the battery is left attached, a minute amount 
of current continues to f low even if the unit is 
off. Keeping the unit in this state may result in 
over discharge of the battery. This may result 
in you not being able to use the battery even 
after it is charged.
≥ The battery should be stored in the vinyl bag 
so metal does not come into contact with the 
terminals.
≥ The battery should be stored in a cool place 
free from humidity, with as constant 
temperature as possible. (Recommended 
temperature: 15 oC to 25 oC (59  oF to 77  oF), 
Recommended humidity: 40%RH to 60%RH)
≥ Extremely high temperatures or low 
temperatures will shor ten the life of the 
battery.
≥ If the battery is kept in high-temperature, 
high-humidity, or oily-smoky places, the 
terminals may rust and cause malfunctions.
≥ To store the battery for a long period of time, 
we recommend you charge it once every year 
and store it again after you have completely 
used up the charged capacity.
≥ Dust and other matter attached to the battery 
terminals should be removed.
Prepare spare batteries when going out for 
recording.
≥ Prepare batteries enough to last for 3 to 4 
times the period you are planning to record 
for. Cold places such as a ski resort can 
shorten recording time. If you drop the battery accidentally, check to 
see if the terminals are damaged.
≥
Inserting a battery with damaged terminals 
can damage the unit.
Do not throw an old battery into fire.
≥ Heating a battery or throwing it into a fire may 
result in an explosion.
If the operating time is very short even after 
the battery has been recharged, the battery 
has worn out. Please purchase a new 
battery.
≥ If the temperature of the battery is extremely 
high or extremely low, charging may take time 
or the battery may not be charged.
≥ If you use the AC adaptor near a radio, radio 
reception may be disturbed. Keep the AC 
adaptor 1 m (3.3 feet) or more away from the 
radio.
≥ When using the AC adaptor, it may generate 
whirring sounds. How ever, this is normal.
≥ After use, be sure to disconnect the AC 
adaptor. (If it is left connected, a minute 
amount of current is consumed.)
≥ Always keep the electrodes of the AC 
adaptor and battery clean.
When the status indicator is flashing at a 
particularly fast or slow rate, the following 
should be considered.
Flashing with approx. 4 second period (off 
for approx. 2 seconds, on for approx. 
2 seconds):
≥ When the battery is over discharged or the 
temperature of the battery is too high or low. 
It can be charged, but it may take a few hours 
to complete the charging normally.
≥ It will flash in approx. 2 second intervals 
when normal charging resumes. Even in such 
cases, it may start flashing in approx. 
4 second intervals until charging is completed 
depending on the conditions of use.
About the battery
About the AC adaptor
About status indicator during 
charging 
						

							- 248 -
Flashing with approx. 0.5 second period (off 
for approx. 0.25 second, on for approx. 
0.25 second):
≥The battery is not charged. Remove the 
battery from the unit, and try charging again.
≥ Check that the terminals of the unit or battery 
are not dirty or covered with a foreign object, 
and connect the battery correctly once again. 
If a foreign object or dirt is present, turn off 
the unit before removing.
≥ The battery or environment is at an extremely 
high or low temperature. Wait until the 
temperature has returned to an appropriate 
level and try charging again. If you are still 
unable to charge, there may be a fault in the 
unit, battery or AC adaptor.
Off:
≥ Charging has finished.
≥ If the status indicator stays off despite the 
charging being unfinished, there may be a 
fault in the unit, battery  or AC adaptor. Refer 
to page 247  for details on the battery.
When disposing of or giving away the SD 
card, note that:
≥ Formatting and deletion of data on this unit or 
computer only changes the file management 
information and does not completely delete 
the data in the SD card.
≥ It is recommended that the SD card is 
physically destroyed or the SD card is 
physically formatted using this unit when 
disposing of or giving away the SD card.
To physically f ormat  the SD card,  connect the 
unit via the AC adaptor, select [SETUP]  # 
[FORMAT MEDIA]  # [YES] from the menu, 
and then press and hold the recording start/
stop button on the screen below for about 
3 seconds. When the SD card data deletion 
screen appears, select [YES], and then follow 
the on-screen instructions.
≥ The customer is responsible for the 
management of the data in the SD card. ≥
When the LCD screen is dirty or 
condensation has occurred, please wipe it 
using a soft cloth such as eyeglass cleaner.
≥ Do not touch the LCD monitor with your 
fingernails, or rub or press with strong force.
≥ It may become hard to see or hard to 
recognize the touch when the LCD protection 
sheet is affixed.
≥ When the unit has become very cold, for 
example due to storage in a cold area, its 
LCD monitor will be slightly darker than usual 
immediately after the unit is turned on. The 
normal brightness will be restored when the 
unit’s internal temperature rises.
About the SD card
LCD monitor/viewfinder
Extremely high precision technology is 
employed to produce the LCD Monitor 
screen. The result is more than 99.99% 
effective dots with a mere 0.01% of the dots 
inactive or always lit. However, this is not a 
malfunction and does not affect the recorded 
picture.
Extremely high precision technology is 
employed to produce the viewfinder screen. 
The result is more than 99.99% effective 
dots with a mere 0.01% of the dots inactive 
or always lit. However, this is not a 
malfunction and does not affect the recorded 
picture. 
						

							- 249 -
When a name or birthday is set by Baby 
Calendar, personal information will be included 
in this unit.
When the Wi-Fi function is used, the SSID, 
Password, and other personal information will 
be included in this unit.
Setting a Wi-Fi password is recommended to 
protect personal information. (l196)
Disclaimer
≥ Information including personal information 
may be altered or vanish due to erroneous 
operation, effect of static electricity, accident, 
malfunction, repair, or other handlings.
Please note in advance that Panasonic is not 
liable in any way for any direct or indirect 
damage from the alteration or vanishing of 
information or personal information.
When requesting a repair, transferring to 
another party, or disposing.
≥ After making a copy of  personal information, 
always delete information such as personal 
information and wireless LAN connection 
settings that you have saved within this unit 
with [Reset Wi-Fi Settings]/[Delete account]. 
( l 44, 199)
≥ To protect personal information, delete the 
registered details of Baby Calendar unless 
they are necessary for the repair. ( l123 )
≥ Remove the Memory Card from this unit 
when requesting a repair.
≥ Settings may return to factory default when 
this unit is repaired.
≥ Please contact the dealer where you 
purchased this unit or Panasonic if above 
operations are not possible due to 
malfunction.
When transferring to another party, or 
disposing of the Memory Card, please refer 
to “When disposing of or giving away the 
SD card, note that:”. ( l248)
When uploading images on web services
≥ Images may contain information that can be 
used for identifying individuals such as titles 
and recording dates. When uploading images 
on web services, check carefully, and then 
upload.
About personal information 
						

							- 250 -
∫
Carefully observe copyright 
laws
Whatever you have recorded and created 
can be used for your personal entertainment 
only. Under copyright laws, other materials 
cannot be used without obtaining 
permission from the holders of the 
copyrights.
∫Licenses
≥SDXC Logo is a trademark of SD-3C, LLC.
≥ “AVCHD”, “AVCHD Progressive” and the 
“AVCHD Progressive” logo are trademarks of 
Panasonic Corporation and Sony 
Corporation.
≥ Manufactured under license from Dolby 
Laboratories. Dolby and the double-D symbol 
are trademarks of Dolby Laboratories.
≥ The terms HDMI and HDMI High-Definition 
Multimedia Interface, and the HDMI Logo are 
trademarks or registered trademarks of HDMI 
Licensing, LLC in the United States and other 
countries.
≥ VIERA Link
™ is a trademark of Panasonic 
Corporation.
≥ EZ Sync
™ is a trademark of Panasonic 
Corporation.
≥ HDAVI Control
™ is a trademark of Panasonic 
Corporation.
≥ x.v.Color
™ is a trademark.
≥ LEICA is a registered trademark of Leica 
Microsystems IR GmbH and DICOMAR is a 
registered trademark of Leica Camera AG.
≥ Microsoft
® and Windows® are either 
registered trademarks or trademarks of 
Microsoft Corporation in the United States 
and/or other countries.
≥ Microsoft product screen shot(s) reprinted 
with permission from Microsoft Corporation.
≥ Intel
®, Pentium® and Intel®Core™ are 
trademarks of Intel Corporation in the U.S. 
and/or other countries.
≥ AMD Athlon™ is a trademark of Advanced 
Micro Devices, Inc. ≥
iMovie, Final Cut Pro, Mac and OS X are 
trademarks of Apple Inc. registered in the 
U.S. and other countries.
≥ iPhone is a trademark of Apple Inc., 
registered in the U.S. and other countries.
≥ App Store is a service mark of Apple Inc.
≥ Android and Google Play are trademarks or 
registered trademarks of Google Inc.
≥ The Wi-Fi CERTIFIED™ Logo is a 
certification mark of Wi-Fi Alliance
®.
≥ The Wi-Fi Protected Setup™ Identifier mark 
is a certification mark of Wi-Fi Alliance
®.
≥ “Wi-Fi®” is a registered trademark of Wi-Fi 
Alliance®.
≥ “Wi-Fi Protected Setup™”, “WPA™”, and 
“WPA2™” are trademarks of Wi-Fi Alliance
®.
≥ DLNA, the DLNA Logo and DLNA 
CERTIFIED are trademarks, service marks, 
or certification marks of the Digital Living 
Network Alliance.
≥ QR Code is a registered trademark of 
DENSO WAVE INCORPORATED.
≥ “Eye-Fi” is a trademark of Eye-Fi, Inc.
≥ Other names of systems and products 
mentioned in these instructions are usually 
the registered trademarks or trademarks of 
the manufacturers who developed the system 
or product concerned.
This product is licensed under the AVC Patent 
Portfolio License for the personal use of a 
consumer or other uses in which it does not 
receive remuneration to (i) encode video in 
compliance with the AVC Standard (“AVC 
Video”) and/or (ii) decode AVC Video that was 
encoded by a consumer engaged in a personal 
activity and/or was obtained from a video 
provider licensed to provide AVC Video. No 
license is granted or shall be implied for any 
other use. Additional information may be 
obtained from MPEG LA, L.L.C. 
See http://www.mpegla.com
Others
About copyright