Panasonic Digital Imaging Systems For Facsimile And Interner Fax Email Functions Dp 8020 Operating Instructions

171
Problem SolvingNOTE1. After identifying the problem and verifying the recommended action, if the Information Codes 
keep reoccuring or for help on Information Codes that appear on your machine but are not 
listed above, please contact your local Panasonic Authorized Dealer.
 
For mechanical failures, see the Troubleshooting section in the Operating Instructions (For 
Copy & Network Scan Functions).
800/814/
816/825Unit was requested to relay a document or 
Confidential Communication but has no...

172
Problem Solving
Email ABBR Programming Errors
QError Messages Sent to the Sender
Error messages that are emailed from your machine to the original sender during remote programming of the Auto 
Dialer via email.
Error MessagePossible Cause / Action
1554 Data transfer error (broken header)The header or sub header decoding is being processed while the 
message finished, try again.
2554 Data transfer error (broken data)Multiple contents are present and being processed while the 
message finished, try...

173
Problem Solving
QInternet Fax Return Receipt Error Messages
Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Auto Dialer via 
email fails.
Error MessagePossible Cause / Action
1Format Error : The block termination command @end is missing in the 
@command block, add the @end command and try again.
2Format Error : The block start command @begin is missing in the @begin block, 
add the @begin command and try again.
3Format Error :  The block termination...

174
Problem Solving
Verification Stamp and Flash Memory Card
QVerification Stamp
The Verification Stamp contains ink. When the stamp mark appears faded or hard to see, the stamp should be 
replaced or refilled with ink.
To remove the Stamp
For DA-AS181
For DA-AR202
NOTE1. Please contact your local Authorized Panasonic Dealer to purchase a new stamp.
1
Open the ADF.Detach the Scanning Pad from the 
left side only.
5Reinstall the Stamp Assembly and close the Stamp 
Holder.
2
12
Open the ADF Cover and the...

175
Problem Solving
NOTE2. Stamp ink refills can be purchased from a stationary store. Use blue Shachihata X Stamp ink 
(No. 22113) or its equivalent.
12
Open the Stamp Holder and 
remove by pulling the Stamp 
Assembly upward.
34
6
Close the ADF.
7
Remove the Stamp. Replace the stamp with a new one or 
refill the stamp with a few drops of the specified ink into the 
back of the stamp.
Verification Stamp Order No.:
DZHT000027 (for USA and Canada) 
DZHT000004 (for other countries)
5
Reattach the 
Scanning...

176
Problem Solving
Verification Stamp and Flash Memory Card
QInstalling the Flash Memory Card
Before installing, make sure that there is no document file(s) stored in the memory. You may confirm by printing out a 
File List (see page 
104). When the memory card is installed, the machine will initialize the document memory, all 
contents stored in the document memory at that time will be lost.
NOTE1. The document(s) stored in memory will be lost if the memory card is removed.
12
(1) Turn the Power Switch...

177
Problem Solving
3Plug in the Power Cord and turn the 
Power Switch ON. Print out the Fax 
Parameter List (see page 164) and 
confirm that the memory size on Fax 
Parameter No. 99. (See page 150) 

178
Appendix
Specifications
For G3 Facsimile
CompatibilityITU-T Group 3
Coding SchemeJBIG, MH, MR, MMR (Conforms to ITU-T Recommendations)
Modem TypeITU-T V.34, V.17, V.29, V.27 ter and V.21 
Modem Speed33600 - 2400 bps
Document SizeInvoice - Ledger
Max : Platen Glass :   11 x 17 (Ledger)
  ADF :   11.7 (Original’s Width)
Min : Platen Glass :   No Minimum
  ADF  :   5.5 x 8.5 (Invoice)
Scanning MethodSheet Feeding with CCD type image sensor
Effective Scanning Width11 . 5   ( 2 9 2  m m )
Scanner...

179Appendix
For Email (Internet Fax)
Options and Supplies
Standard Compliance10Base-T Ethernet (IEEE 802.3), 100Base-TX Fast Ethernet (IEEE802.3u)
Connector Interfaces10/100Base-TX port: RJ-45
CompatibilityIETF RFC 3965, ITU-T T.37
Communication ProtocolTCP/IP, SMTP, POP3, MIME
File FormatTIFF [IETF RFC 3949 Profile S, F, J]
PDF (Transmission only)
Email Receiving WidthMaximum Ledger size
Part NamePart No.Remarks
Verification StampDZHT000027 (for USA and Canada)
DZHT000004 (for other countries)
X-Stamp...

180
Appendix
FCC Notice for Users in USA
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to 
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference when the equipment is operated in a commercial environment. This equipment generates, 
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the 
Operating Guide, may cause harmful interference to radio...