Panasonic Digital Color Imaging Systems For Facsimile And Internet Fax Dp C266 Operating Instructions

211
 Chapter 8    Reading Reports/Lists
Reading Individual XMT Journal
Items in the individual XMT journal are listed below.
No.ItemExplanation
(1) Date/Time The date and time when the individual XMT journal is printed
(2) Journal No. Journal number
(3) Communication result “OK” indicates that the communication was successful.
“Busy” indicates that the communication has failed because of busy 
line.
“Stop” indicates that the Stop key was pressed during 
communication.
“P-OK” indicates that memory...

212
 Chapter 8    Reading Reports/Lists(5) Duration Duration of the communication
(6) File No. File number
(7) Mode Communication mode
(8) Destination Email address or fax number of the remote station
(9) Received ID Received ID of the fax
(10) Resolution Resolution that the fax was transmitted
No.ItemExplanation 

213
 Chapter 9    Solving Problems
Chapter 9 
Solving Problems
Tips for Solving Problems
If you encounter the problems, please check following items.
ProblemSymptom ActionRefer to
While 
sendingA document does not feed, or 
multiple pages are fed at the 
same time.• Check that the document does not have 
staples or clips attached to it and that it is not 
smeared or broken.
• Check if the document is loaded properly.
Does not stamp. Verify the settings of the Function Parameters 
“04 Stamp (HOME)”...

214
 Chapter 9    Solving ProblemsWhile 
receivingPaper out An error massage will appear on the display if 
the machine has run out of the paper while 
receiving a document. Load paper.
Paper jam If paper jam occurs, an error code is displayed. 
Remove the jammed paper.Operating 
Instructions (For 
Maintenance)
Paper does not feed. Check if the Paper Tray is loaded with paper. 
Load paper as directed by relevant instructions.Operating 
Instructions (For 
Maintenance)
Paper is not exited at the end of 
a...

215
 Chapter 9    Solving Problems
Information Codes
In the event of communication failures, information codes appear in the transmission result or 
transaction journal.
When an information code is displayed, take necessary action as recommended in the table below. 
For definitions of the information code not found here, refer to the User (U)/Jam (J)/Machine (E) Error 
Codes in the Operating Instructions (For Maintenance) of provided CD-ROM.
Info. CodeProblemActionRefer to
030 Document is misfeeding....

216
 Chapter 9    Solving Problems406 Transmission password does 
not match.
Receiving password does not 
match.
Received from an unauthorized 
station in the Selective 
Reception mode.Check the password or telephone number in 
Address Book.Editing Address 
Book (See page 
183)
407 No confirmation from the 
receiving station for the previous 
page sent.Wait a few minutes and send again.
408 Remote side confirmation of 
previous page is illegible.Wait a few minutes and send again.
410 Communication...

217
 Chapter 9    Solving Problems456 Unit received a confidential 
document or was requested to 
be polled of a confidential 
document under any of following 
conditions.
1.Not enough space in 
memory to receive the 
confidential document.
2.Confidential Mailbox is full.
3.While printing received 
document.
Unit was requested to relay a 
document.Print a confidential document.
Wait until the unit finishes printing.Printing a 
Received 
Confidential 
Document (See 
page 72)
459 Communication error...

218
 Chapter 9    Solving Problems638 Power failure occurred during 
the communication.Check the power cord and plug.
700 During dialing, the Stop key was 
pressed.Reload the document and send again.
711 Incorrect LDAP settings Check the LDAP server name, LDAP log-in 
name, LDAP password, and LDAP search 
base.Operating 
Instructions (For 
Function 
Parameters)
712 Incorrect Email address Check the registered Email address.
Check the IP Address of the SMTP server with 
the network administrator.Operating...

219
 Chapter 9    Solving Problems726 Received an error response 
from the DNS server.Check the POP server name.
Check the SMTP server name.Operating 
Instructions (For 
Administrator 
Setup)
727 Communication error occurred 
while communicating with 
remote station.Check the remote station.
728 Communication error occurred 
with the SMTP Direct 
transmission.Check the remote station.
729 Failed to authenticate (SMTP 
Authentication) when connecting 
with the SMTP server.Check the SMTP authentication...

220
 Chapter 9    Solving Problems
Power Failure
„Power Failure
The fax display remains off for the duration of a power failure, and you cannot send or receive 
documents.
zIf a power failure occurs while scanning a document, the scan is canceled. Rescan the document when power 
recovers. If a power failure occurs while sending a document from memory, the fax or document will be resent 
immediately upon recovery.
ProblemConditionResult
When a power failure 
occursYou are talking to a remote party. You...