Panasonic Digital Camera Dmc Zs60 Owners Manual For Advanced Features

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Q&A  Troubleshooting
 ■Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. Wireless access point 
is not displayed.
General tips for using a Wi-Fi connection • Use within the communication range of the wireless LAN network. • Is any device, such as microwave oven, cordless phone, etc., that uses 2\
.4 GHz frequency operated nearby?
 → Radio waves may get interrupted when used simultaneously. Use them suf

ficiently away from 
the device.
 • When the battery indicator is flashing red, the connection with other eq\
uipment may not start or the  connection may be disrupted. (A message such as [Communication error

] is displayed.)
 • When this unit is placed on a metal table or shelf, the connection may n\
ot be established easily. Use the camera away from metal surfaces.
About a wireless access point • Check if the wireless access point to connect is in operating state. • The camera may not display or connect to a wireless access point dependi\
ng on the radio wave condition.
 → Perform the connection closer to the wireless access point. →Remove the obstacles between this unit and the wireless access point. →Change the direction of this unit. →Move the location or change the angle of the wireless access point. →Perform the [Manual Input

]. (→340)
 •It may not display even if the radio waves exist depending on the settin\
g of the wireless access 
point.
 • Is the network SSID of the wireless access point set not to broadcast? → It may not be detected when it is set not to broadcast. Enter and set th\
e network SSID. (→
339) 
Alternatively, set the network SSID of the wireless access point to broadcast.
 • Connection types and security setting methods are different depending on the wireless access  point.
 → Refer to the operating instructions of the wireless access point. • Is the 5 GHz/2.4 GHz switchable wireless access point connected to other\
 equipment using the 
5 GHz band? → The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneo\
usly is 
recommended. It cannot be used simultaneously with this camera if it is \
not compatible. 
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Q&A  Troubleshooting
It takes long time every time to connect to a smartphone.
 • It may take longer time to connect depending on the Wi-Fi connection set\
ting of the smartphone, but it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone.
 • Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of t\
he smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”.
 • Check the information in the login screen of “LUMIX CLUB”.  http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to pe\
rform service user 
registration of the “LUMIX CLUB”.
 • Service user registration for the “LUMIX CLUB” is not possible in \
the environment without a  wireless access point.
The camera cannot be connected to Mac computer/Windows PC via W

i-Fi connection.
 →Please confirm login name and password are correctly typed. →When the system time of Mac computer or Windows PC connected to a camera\
 differs severely 
from that of the camera, the camera cannot be connected to the computer \
or PC in some OSs. 
Please confirm clock set and world time of the camera matches with time,\
 date and time zone in 
Windows PC or Mac computer

. When both settings do not match severely, please match them.
I am having a problem connecting to my Windows 8 PC. The user name and password are not 
recognized.
 • Depending on the OS version, on Windows 8, for example, there are two ty\
pes of user account  (local account/Microsoft account).
 → Be sure to set the local account and use the user name and password for \
the local account. 
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Q&A  Troubleshooting
The Wi-Fi connection is not recognizing my PC.
 • By default, the Wi-Fi connection uses the default workgroup name of “\
WORKGROUP”. If the name of the workgroup has been changed, it will not be recognized.
 → Select [PC Connection

] then [Change Workgroup Name] in the [Wi-Fi Setup] to change the 
workgroup name to match that of your PC. (→344)
Pictures cannot be transmitted to the computer.
 • If a firewall is enabled by the OS or security software, this unit may b\
e unable to connect to the  computer.
Images cannot be transmitted to the WEB service.
 • Confirm that the login information (login ID/user name/email address/pa\
ssword) is correct. • WEB service server or the network may be busy. → Try again after a while. →Check the site of the WEB service you are sending the image to.
It takes time to transmit an image to the WEB service.
 • Is the size of the image too large? → Transmit after dividing the motion picture with [

Video Divide] (→292).
 →Reduce the image size at [Size] 

(→321), and then send.
 • It may take longer time to transmit when distance to the wireless access\
 point is far. →Transmit closer to the wireless access point.
The image that was supposed to have uploaded to the WEB service is not t\
here.
 • Upload may not complete when it is disconnected while transmitting the i\
mage. • It may take some time after uploading the image to be reflected in the W\
EB service depending on  the status of the server.
 → Wait for a while and try again. • You can check the transmission status on the WEB service link settings by\
 logging into “LUMIX 
CLUB”.
I would like to return the image in the WEB service to the camera.
 • The images in the WEB Service cannot be saved (downloaded) to this uni\
t. Do not delete the  uploaded images, and make a backup of them. 
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Q&A  Troubleshooting
I cannot display or delete the images uploaded to the WEB service by thi\
s unit.
 • The images uploaded to the WEB service cannot be displayed or deleted by\
 this unit. →Perform the task using a smartphone or a PC.
Your “LUMIX CLUB” login ID and password were deleted after sending \
the camera in to be 
repaired.
 • The settings stored in the camera may be deleted depending on the type o\
f repair. → Always make a copy of important settings.
Transmission of the image fails midway

. There is an image that could not be transmitted.
 • Image cannot be transmitted when the battery indicator is flashing red. • Is the size of the image too large? →Divide the motion picture using [Video Divide

] (→292).
 →Reduce the image size at [Size] 

(→321), and then send.
 • File format of the picture that can be sent differs depending on the destination.  (→

319)
 • Capacity or number of images in the WEB service is full. →Login to “LUMIX CLUB”, and check the status of the destination on \
the WEB service link 
settings.
I have forgotten the password for the Wi-Fi.
 → Execute the [Reset Wi-Fi Settings] in the [Setup] menu. 

(→86) 
However, the information you have set on the [Wi-Fi Setup] will be reset.
I cannot send images to an AV device.
 • Sending may fail depending on the operational status of the A

V device. Also, sending may take a 
while. 
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Q&A  Troubleshooting
 ■TV, computer, printer
No image appears on TV. Image blurred or not colored.
 • Not connected correctly (→348)

.
 • The television has not been switched to auxiliary input.
The display on the TV and on the camera do not match.
 • Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV

.
 • Card is inserted into TV

.
 →Connect with HDMI micro cable and play on camera  (→348)

.
No sound is output from the camera speaker.
 • When the HDMI micro cable is connected to the camera, no sound is output\
 from the camera.
VIERA Link (HDMI) is not working.
 • Check that the HDMI micro cable is fully inserted.  (→348) • Is the camera’s [VIERA

 Link] setting set to [ON]? (→83)
 →The input setting may not be able to be changed automatically with certa\
in television HDMI 
sockets. In this case, please change the input setting with your televis\
ion’s remote control 
(consult your television’

s operating instructions for details).
 →Check the VIERA Link (HDMI) settings on the device you are connecting to. →Turn the camera of

f and on again.
 →Turn the “VIERA

 Link control (HDMI device control)” setting on your television (V\
IERA) to off and 
then to on again. (Consult your VIERA’s operating instructions for details.)
Cannot communicate with the computer.
 • Check whether computer has recognized camera  (→355)

.
 →Set [USB Mode] to [

PC] (→82).
 →Turn the camera of

f and then on again. 
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Q&A  Troubleshooting
Computer does not recognize card.
 • Disconnect USB connection cable (supplied) and reconnect with card in \
place. • If there are two or more USB terminal on a single PC, try connecting the\
 USB connection cable to another USB terminal.
Computer does not recognize card. (When using an SDXC Memory Card)
 • Check whether your computer is compatible with SDXC Memory Cards.  http://panasonic.net/avc/sdcard/information/SDXC.html
 • A message prompting you to format the card may appear when you connect it\
. Do not format the card.
 • If the [Access] indicator on the screen does not go of

f, turn the camera off before disconnecting the 
USB connection cable.
Cannot print when connecting to printer.
 • Printer not compatible with PictBridge. • Set [USB Mode] to [

PictBridge(PTP)] (→82, 358).
The edges of pictures are cut off when printing.
 • Release any trimming or edgeless printing settings on printer before pri\
nting. • The aspect ratio of pictures is different from that of paper used for printing. → If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly.
 • The aspect ratio of panorama pictures is different from that of regular still pictures, and some  panorama pictures may not be printed correctly

.
 →Use a printer with support for panorama pictures. →We recommend adjusting the size of a picture in accordance with print pap\
er using the 
“PHOT

OfunSTUDIO” software (→353). 
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Q&A  Troubleshooting
 ■Others
The lens makes a clicking noise.
 • When the camera is turned on or off, the lens is moved, or an aperture operation is performed, such a noise may be heard. 

This is not a malfunction.
 • When the brightness changes after a zooming operation or moving the came\
ra, the lens may make a noise while adjusting the aperture. This is not a malfunction.
Zooming stops instantaneously

.
 • When using the Extended Optical Zoom, the zooming action will stop tempo\
rarily. 

This is not a 
malfunction.
Red lamp illuminated when pressing shutter button halfway in dark locati\
ons.
 • [AF 

Assist  Lamp] is set to [ON] (→164).
AF Assist Lamp is not illuminated.
 • [AF 

Assist  Lamp] is set to [OFF] (→164).
 • Not illuminated in bright locations.
Part of a picture flashes black and white.
 • [Highlight

] is set to [ON].  (→57)
Camera is hot.
 • Camera may become a little warm during use, but this does not affect performance or quality

.
Clock is incorrect.
 • If you do not use the camera for a long time, the clock may be reset. → Reset the clock (→

43).
When using zoom, picture becomes slightly warped and the edges of the su\
bject become 
colored.
 • Pictures may be slightly warped or colored around the edges, depending o\
n the zoom ratio, but this  is not a fault.
File numbers are not recorded in sequence.
 • If you perform an operation after performing a specific operation, the p\
icture may be saved in a  folder with a different folder number than the previous folder number

.
File numbers have jumped backwards.
 • If you insert or remove the battery before turning off the camera, the folder and file numbers for the  pictures taken will not be stored in the memory

. Therefore, when the camera is turned on again and 
pictures are taken, they may be stored under file numbers which should h\
ave been assigned to 
previous pictures. 
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Usage cautions and notes
When in use
 ●Camera may become warm if used for long periods of time, but this is not\
 a fault. ●Keep this unit as far away as possible from electromagnetic equipment (\
such as 
microwave ovens, TVs, video games etc.).
 • If you use this unit on top of or near a TV
, the pictures and/or sound on this unit may 
be disrupted by electromagnetic wave radiation.
 • Do not use this unit near cell phones because doing so may result in noi\
se adversely  affecting the pictures and/or sound.
 • Recorded data may be damaged, or pictures may be distorted, by strong ma\
gnetic fields created by speakers or large motors.
 • Electromagnetic wave radiation may adversely affect this unit, disturbing the pictures and/or sound.
 • If this unit is adversely affected by electromagnetic equipment and stops functioning properly

, turn this unit off and remove the battery or disconnect AC adaptor (supplied)/
AC adaptor (optional). Then reinsert the battery or reconnect AC adaptor and turn this 
unit on.
Do not use this unit near radio transmitters or high-voltage lines.
 • If you record near radio transmitters or high-voltage lines, the recorde\
d pictures and/ or sound may be adversely affected.
 ●Do not extend the supplied cord or cable. ●Do not allow camera to come into contact with pesticides or volatile sub\
stances (can 
cause surface damage or coating to peel).
 ●ZS100Do not keep objects that may be influenced magnetically close to the spe\
aker. • Magnetized objects such as bank cards, commuter passes, watches, may be \
adversely affected by the magnetic influence of the speaker
.
 ●Never leave the camera and the battery in a car or on a car hood in the \
summer. 
Doing so may cause leakage of the battery electrolyte, overheating, fire\
 or a battery 
explosion due to the high temperature. 
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Usage cautions and notes
Caring for your camera
To clean your camera, remove the battery, the DC coupler (optional) or a card, or 
disconnect the power plug from the outlet, and wipe with a soft, dry clo\
th.
 ●Use a damp cloth to remove stubborn stains, before wiping with a dry clo\
th. ●Do not use benzine, thinners, alcohol, or kitchen detergent, as these ma\
y damage the 
outer casing and finish of the camera.
 ●If using a chemically-treated cloth, read the supplied instructions care\
fully. ●Do not touch the lens barrier.
ZS100ZS60
Lens barrier
When not using for a while
 ●Turn off the camera before removing battery and card (ensure that battery is r\
emoved 
to prevent damage through over-discharge).
 ●Do not leave in contact with rubber or plastic bags. ●Store together with a drying agent (silica gel) if leaving in drawer, etc. Store batteries in 
cool (15 °C to 25 °C (59 °F to 77 °F)) places with low humidity (40%RH to 60%RH) and 
no major temperature changes.
 ●Charge battery once per year and use completely before storing again. ●Check all the parts before taking pictures when you have not used the ca\
mera for a 
long period of time.
Monitor/viewfinder
 ●Do not press hard on the monitor. This may cause uneven display and damage the 
monitor.
 ●In cold climates or other situations when the camera becomes cold, the m\
onitor or 
the viewfinder may appear slightly darker than normal immediately after \
the camera is 
turned on. Normal brightness will return once the internal components ha\
ve warmed up.
The monitor and viewfinder are made with extremely high precision techno\
logy. 
However there may be some dark or bright spots (red, blue or green) on\
 the screen. 
This is not a malfunction. The monitor and viewfinder screens are controlled with 
extremely high precision, but some pixels may be inactive. The spots will not be 
recorded on pictures on a card. 
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Usage cautions and notes
Lens
 ●Do not press the lens with excessive force. ●Images may appear slightly white if lens is dirty (fingerprints, etc.)\
. Turn the camera on, 
hold the extracted lens barrel with your fingers, and gently wipe the le\
ns surface with a 
soft, dry cloth.
 ●Do not leave the camera with the lens facing the sun as rays of light fr\
om the sun may 
cause it to malfunction. Also, be careful when placing the camera outside or near a 
window.
 ●Do not touch the lens barrier, as this may damage the lens. Be careful when removing 
camera from bag, etc.
Battery
The battery is a rechargeable lithium ion battery.
This battery is easily affected by temperature and humidity, and is affected more when the 
temperature is high or low.
 ●The time required for charging varies depending on conditions of battery\
 usage. 
Charging takes longer at high or low temperatures and when the battery h\
as not been 
used in some time.
 ●Battery will be warm during charging and for some time thereafter. ●Battery will run out if not used for long periods of time, even after be\
ing charged. ●Do not leave any metal items (such as clips) near the contact areas of\
 the power plug.  
Otherwise, a fire and/or electric shocks may be caused by short-circuiti\
ng or the 
resulting heat generated.
 ●Frequently charging up battery is not recommended. 
(Frequently charging battery reduces maximum usage time and can cause b\
attery to 
expand.)
 ●If available battery power is significantly reduced, battery is reaching\
 end of lifespan. 
Please purchase a new battery.
 ●When charging: • Wipe dirt from the battery terminal with a dry cloth. • Keep at least 1 m (3.3 feet) away from AM radio (may cause radio interference). ●Do not use a damaged or dented battery (especially connectors), e.g. b\
y dropping (can 
cause faults). 
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