Panasonic Digital Business System Section 700 Feature Operation Manual

Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   6-5
calls are routed to the extension defined in permanent call forwarding.
The following types of incoming trunk calls follow permanent call forward 
settings:
-  Direct trunk calls (including DID/DNIS)
-  Transferred trunk calls.
 When an Absence Message is set on a DID extension, incoming DID calls 
are routed according to the ringing assignment programmed for the 
incoming trunk.
Busy Override
(All...

Chapter 6. SLT Features Section 700 - Operation 
6-6 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Considerations
 You cannot break in on three-party conference calls.
 The default for the override alert tone is “off.” If the override alert tone is 
enabled, the tone will be sent to both parties when a call is overridden.
Call Forwarding
(All Versions) 
Call Forwarding allows users to send their calls to another extension, to an 
outside line, or to voice mail. All versions of the DBS provide call...

Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   6-7
Call Forwarding--Busy.
 When this feature is activated, all incoming calls 
to a busy extension are forwarded to a designated extension. 
Call Forwarding--Busy/No Answer. 
When this feature is activated, all 
incoming calls to an extension that is off-hook or does not answer are 
forwarded to a designated extension. Similarly, if the extension is busy, the 
calls are forwarded to the designated...

Chapter 6. SLT Features Section 700 - Operation 
6-8 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Note: 
Beginning with CPC-AII and CPC-B Version 7.0, all forwarding 
types (All Calls, No Answer, Busy, Busy/No Answer) allow call 
forwarding outside eliminating the need for Call Forwarding--External.
4.  If you are forwarding to an extension, enter the number of the extension 
you want to receive your calls. If you’re forwarding to an outside number, 
dial 
“*” plus the appropriate speed dial number....

Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   6-9
Considerations
 With CPC-A and CPC-B Versions prior to 2.0, calls cannot be forwarded 
to an extension that already has call forwarding activated. In other words, 
phone “A” could only forward to phone “B” if phone “B” was not 
forwarded.
Beginning with CPC-B Version 2.0, calls can be forwarded to extensions 
that have call forwarding activated. For example, phone “A” can be 
forwarded to phone “B,”...

Chapter 6. SLT Features Section 700 - Operation 
6-10 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Call Hold
(All Versions)
Description
Call Hold provides either exclusive or system hold, depending on system 
programming. With Exclusive Hold, only the extension that held the call can 
retrieve it. With System Hold, another extension can retrieve the call.
Operation
To place a call on Hold:
Flash the switchhook.
To release the call:
Flash the switchhook again.
Related Programming
 FF1 (System): Recall...

Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   6-11
hangs up before you do. If you hang up before the other extension, the held 
outside line will be transferred to that extension.
 The DBS can provide Music-on-Hold to callers placed on hold. See 
“Music-On-Hold” (page 3-34) for more information.
Call Park
(All Versions)
Description
Use the Call Park function to transfer an outside call when you cannot locate 
the intended recipient of the call. Park...

Chapter 6. SLT Features Section 700 - Operation 
6-12 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
3.  Enter the Park Number assigned to the call.
“PARK PICK XX” (where “XX” is the park number) appears, and then 
“CO TALK #XX” (where “XX” is the trunk number of the call) appears.
Related Programming
 FF1 (System): Park Recall Timer
Considerations
 The parked call recalls if it is not retrieved before the Recall Timer expires. 
If this happens, the user that parked the call can retrieve it by picking...

Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   6-13
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
3.1 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 3.1 or higher)
Considerations
 If more than one caller is attempting to reach the ringing extension, the 
Direct Call Pickup feature will answer the call that arrives first.
Once the call has been picked up, other...

Chapter 6. SLT Features Section 700 - Operation 
6-14 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Considerations
 If more than one call is arriving at the Paging Group, the Group Call 
Pickup feature will answer the call to the lowest port number first.
 If the called extension belongs to more than one Paging Group, the Group 
Call Pickup Feature will answer the call to the lowest-numbered Paging 
Group first.
 You can answer incoming calls, Intercom Tone Calling, or Intercom Voice 
Calling using...