Panasonic Digital Business System 576 Technical Manual

Section 700 - Operation Chapter 7. SLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  261
Exclusive Hold
With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used 
to hold CO calls and extension calls.
Operation
To place a call on Exclusive Hold:
To retrieve a call from Exclusive Hold: 
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Hookflash Control on SLTs)
Considerations
• Intercom calls will be held as Exclusive.
Broker’s...

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Chapter 7. SLT Features Section 700 - Operation
Related Programming
• F1-0-03: Extension COS (Hookflash Control on SLTs - Broker’s Hold or Conference)
• FF3: Extension COS 
Considerations
• If Broker’s Hold is enabled, it is not possible to establish a conference call from an SLT position.
Call Park
You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient 
of the call.
CO, Extension, and Network calls may be...

Section 700 - Operation Chapter 7. SLT Features
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To retrieve a transfered call park:
Hardware Requirements
•N/A
Related Programming
• FF1 (System): Extension Park Hold Recall Timer
Considerations
• You cannot park more than one call at a time.
• If two calls are on hold and the last call is parked, the other call is then considered the last held 
call. If a transfer is performed, the remaining held call would be the call transferred, not the 
parked call....

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Chapter 7. SLT Features Section 700 - Operation
Operation
To use Extension Group Pickup - All Calls:
To use Extension Group Pickup - External Calls:
To use Specified Group Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-0-02: Intercom Voice Call Pickup
• FF1-2: Dial Plan
• FF3: Call Pickup Group Assignment
Considerations
• Extension Group Pickup - 12 / cabinet - maximum 72 group / 6 cabinet configuration
Extension Direct Pickup
Extension Direct...

Section 700 - Operation Chapter 7. SLT Features
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Operation
To use Extension Direct Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-0-02: Intercom Voice Call Pickup
• FF1-2: Dial Plan
Considerations
•N/A
Trunk Group Pickup
Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO 
incoming trunk group.
Operation
To use Trunk Group Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF5-3:...

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Chapter 7. SLT Features Section 700 - Operation
Trunk Direct Pickup
Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number.
Operation
To use Trunk Direct Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
Considerations
• Calls on exclusive hold cannot be picked up.
Call Transfer
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
The System allows you to transfer calls to either another extension or to an...

Section 700 - Operation Chapter 7. SLT Features
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To supervise the transfer of a call to an outside number:
Unsupervised Transfer
When completing an unsupervised transfer the transferring party hangs up before the third party 
answers.
Operation
To transfer a call to another extension without supervising the transfer:
To transfer a call to an outside number without supervising the transfer:
3.   When the call is answered, inform the third party of the...

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Chapter 7. SLT Features Section 700 - Operation
Camping a Call Onto a Busy Extension
Operation
To camp a call onto a busy extension:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Onhook Transfer at Ringback)
• FF1-0-03: Extension COS (Onhook Transfer at Talk)
• FF1-0-03: Extension COS (Onhook Transfer at Camp-on)
Considerations
• On-Hook Transfer must be enabled for the transferring party’s Extension Class of Service 
(COS).
• If...

Section 700 - Operation Chapter 7. SLT Features
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automatically connected to the new call. The called party can also place the first call on hold by 
Hookflashing and then answering the waiting call.
The System provides two types of call waiting: 
•Automatic Call Waiting: You do not need to enter a code to send the Call Waiting signal. 
You need only to remain on the line. 
•Manual Call Waiting: You must enter a code to send a Call Waiting signal to the busy...

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Chapter 7. SLT Features Section 700 - Operation
• FF3: Extension COS
Considerations
• You can transfer an outside call to a busy extension using Camp-on. See “To camp a call onto a 
busy extension:” on page 266. 
Conference Calls
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
Conference Calls allow you to add another party to an existing conversation. With the standard 
system configuration, up to 3 parties can be included in a conference call at any...