Panasonic DBS 824 Information Manual

Call Hold Key Telephone Features 
3-14 DBS 824-3.0/3.2-700 Revised April 2000
Call Hold
(CPC-S and CPC-M)
The DBS 824 provides both Exclusive and System Hold. 
Exclusive Hold
Description
With Exclusive Hold, only the extension that held the call can retrieve it. 
Exclusive Hold can be used to hold CO calls and intercom calls.
Operation
To place a call on Exclusive Hold:
Press the line key being used for the call.
The line LED flashes green, and the phone issues intercom dial tone.
“Hold TRK #XX” (where...

Key Telephone Features Call Hold
Revised April 2000 DBS 824-3.0/3.2-700   3-15
 FF1 (System): Key Bank Hold
 FF1 (System): Non-Appearing Trunk Hold
Considerations
 When using an outside line for which there is no line key on your 
extension, press the HOLD
 key to place the call on hold, and then press a 
vacant line key. Release the held call by pressing HOLD
 again. (System 
programming determines whether the call will be placed on Exclusive 
Trunk Hold or System Trunk Hold.)
 A held call will...

Call Hold Key Telephone Features 
3-16 DBS 824-3.0/3.2-700 Revised April 2000
 The phone issues intercom dial tone.
 “Hold TRK #XX” (where “XX” is the outside line number) appears on the 
display.
To release a call placed on System Hold from the extension that 
placed it there:
Press the line key that is flashing green.
 The line LED stops flashing and remains lit.
 “CO TALK #XX” (where “XX” is the outside line number) appears on the 
display.
To release a call placed on System Trunk Hold from a...

Key Telephone Features Call Park
Revised April 2000 DBS 824-3.0/3.2-700   3-17
 If the Automatic Outside Line Hold feature is programmed for your 
system, pressing any other line key will place your original call on System 
Hold.
 A held call will recall if it is not retrieved before the Hold Recall Timer 
expires. “Hold Recall #XX” (where “XX” is the outside line number) 
appears on the display if a call has been held beyond the time limit. 
 If you press the HOLD
 key during a conference with two...

Call Park Key Telephone Features 
3-18 DBS 824-3.0/3.2-700 Revised April 2000
2. Dial “75.”
“Park Hold” appears on the display.
To retrieve a parked call:
1.  Pick up the handset.
The phone issues intercom dial tone.
2. Dial “76.”
3.  Dial the number of the extension that parked the call.
“CO TALK TRK #XX” (where “XX” is the line number) appears on the 
display.
Related Programming
 FF1 (System): Attendant Park Hold Recall Timer
 FF1 (System): Extension Park Hold Recall Timer
Considerations
 An alarm...

Key Telephone Features Call Pickup
Revised April 2000 DBS 824-3.0/3.2-700   3-19
Call Pickup
(CPC-S and CPC-M)
The DBS 824 provides both directed and group call pickup.
Direct Call Pickup
Description
A call to any extension can be answered from another extension using the 
Direct Call Pickup feature. The Direct Call Pickup feature can be 
programmed into a One-Touch key.
Operation
1.  Pick up the handset.
The phone issues intercom dial tone.
2. Dial “79.”
3.  Enter the number of the ringing extension.
...

Call Pickup Key Telephone Features 
3-20 DBS 824-3.0/3.2-700 Revised April 2000
the call receive busy tone.
 You can answer incoming calls, intercom calls (both tone and voice), call 
waiting, paging, transferred calls, or recalls using the Direct Call Pickup 
feature. You cannot answer alarm incoming calls or callbacks with this 
feature.
Group Call Pickup
Description
Using the Group Call Pickup feature, you can answer calls to other extensions 
in your Paging Group without entering the number of the...

Key Telephone Features Call Transfer
Revised April 2000 DBS 824-3.0/3.2-700   3-21
 If the called extension belongs to more than one Paging Group, the Group 
Call Pickup Feature will answer the call to the lowest numbered Paging 
Group first.
 You can answer incoming calls, Intercom Tone Calling, or Intercom Voice 
Calling using the Group Call Pickup feature. You cannot answer Paging or 
Callback with this feature.
Call Transfer
(CPC-S and CPC-M)
The DBS 824 provides two call transfer methods: blind...

Call Transfer Key Telephone Features 
3-22 DBS 824-3.0/3.2-700 Revised April 2000
 “Transf XXX #YY” (where “XXX” is the extension and “YY” is the 
line) appear on the display.
 The third party need only pick up the handset to speak to the outside 
line.
Related Programming
 FF1 (System): Onhook Transfer
 FF1 (System): Extension Transfer Recall Timer for CO Calls
 FF1 (System): Extension Transfer Recall Timer for Intercom Calls
 FF1 (System): Attendant Transfer Recall Timer for CO Calls
 FF1...

Key Telephone Features Call Transfer
Revised April 2000 DBS 824-3.0/3.2-700   3-23
(For example, if you transfer an outside call on line 1 to extension 135 and 
that extension does not answer, the call will return to your extension and 
“Recall 135 #01” will appear on the display.)
Screened Transfer
Description
Using the Screened Transfer feature, you can contact a third party and 
announce the call before the transfer.
Operation
To use Screened Transfer when your system is set for Onhook 
Transfer:
1....