Panasonic DBS 824 Information Manual

Station Hunting System Features
1-34 DBS 824-3.0/3.2-700 Revised April 2000
Station Hunting
(CPC-S and CPC-M)
Station hunting allows calls to be automatically transferred among a 
preselected group of phones.
When a call terminates to a busy extension in a hunt group, the call 
automatically transfers to another extension in the group. If the second 
extension is busy, the call automatically transfers to another member of the 
group.
Three types of hunt groups are available: Terminal, Distributed, and...

System Features Station Hunting
Revised April 2000 DBS 824-3.0/3.2-700   1-35
 FF4 (Ringing and Hunt Groups): Hunt Group Pilot Number
 FF4 (Ringing and Hunt Groups): Hunt Group Transfer Timer
 FF4 (Ringing and Hunt Groups): Hunt Group Member
 FF4 (Ringing and Hunt Groups): Transfer Extension
 FF4 (Ringing and Hunt Groups): CO Delayed Day Ring Assignments for 
Hunt Groups
 FF4 (Ringing and Hunt Groups): CO Delayed Night Ring Assignments for 
Hunt Groups
 FF4 (Ringing and Hunt Groups): CO Delayed...

Station Hunting System Features
1-36 DBS 824-3.0/3.2-700 Revised April 2000
 A call arriving at the the pilot number of a hunt group will hunt to a 
member that has call forwarding set, unless call forwarding is set to an 
outside number. The following call types will hunt to a member that has 
call forwarding set:
- Intercom calls
-  Transferred intercom calls
-  Incoming CO calls
-  Transferred CO calls
- DISA calls
 In order for an extension to be permanently call forwarded to the pilot 
number of a...

System Features Station Message Detail Recording (SMDR)
Revised April 2000 DBS 824-3.0/3.2-700   1-37
Station Message Detail Recording 
(SMDR)
(CPC-S and CPC-M)
Description
Station Message Detail Recording (SMDR) provides detailed call records of 
outgoing calls . SMDR records can be output to a printer or an external call 
accounting system. Figure 1-2 shows the SMDR format for the CPC-S and 
CPC-M.
Figure 1-2. SMDR Format CPC-S and CPC-M
 0         1         2         3         4         5         6...

Toll Restriction System Features
1-38 DBS 824-3.0/3.2-700 Revised April 2000
 FF1 (System): SMDR Start Timer for CO Calls
 FF1 (System): SMDR Printing Mode 1: Outbound and Inbound
 FF1 (System): SMDR Printing Mode 2: Long Distance and Local Calls
 FF1 (System): SMDR Printing Mode 3: Header Title
 FF3 (Extension) Station Message Detail Recorder (SMDR) Report
Hardware Requirements
 A printer or external call accounting system is required to output SMDR 
data.
Toll Restriction
(CPC-S and CPC-M)...

System Features Toll Restriction
Revised April 2000 DBS 824-3.0/3.2-700   1-39
The following calling restrictions are also available:
 Station Lockout Key Code Restriction
A key code must be entered before calling out when the Station Lockout 
feature is activated.
 Account Code Restriction
An Account Code must be entered before calling out.
2 Local calls allowed
1-800 calls allowed
Inbound trunk calls can be answered and transferred from a Type 2 phone.
Full restriction of international calls.
Full...

Trunk Groups System Features
1-40 DBS 824-3.0/3.2-700 Revised April 2000
 Forced LCR Restriction
The LCR feature controls outside calls.
Related Programming
 FF1 (System): Override Toll Restrictions with SSD Numbers
 FF3 (Extension) Extension Lockout Code
 FF7 (Toll Restriction): Toll Restriction Settings (all)
Considerations
 The dialing restrictions included in this feature help prevent unauthorized 
outgoing calls. It is possible, however, to program your system to allow 
System Speed Dialing to...

System Features Trunk Name Assignment
Revised April 2000 DBS 824-3.0/3.2-700   1-41
 Trunks can appear in more than one trunk group.
 If Least Cost Routing is enabled, the trunk group “9” automatically 
accesses the LCR features.
Trunk Name Assignment
(CPC-S and CPC-M)
Description
You can display a name, number, or message of up to six characters on the 
LCD in place of your CO trunk line number. The name will appear when a 
CO call is ringing or connected. 
For example, you can assign specific CO...

Trunk Queuing System Features
1-42 DBS 824-3.0/3.2-700 Revised April 2000
Trunk Queuing
(CPC-S and CPC-M)
Description
If all outside lines in a Trunk Group are busy, the system can call you when a 
line becomes free. When the Trunk Callback alert tone rings, simply pick up 
the handset and dial the telephone number .
Operation
To set Trunk Queuing:
1. Press the ON/OFF
 key.
2.  Press the CO line key or dial a trunk access code.
The phone issues busy tone.
3. Press “2.”
“In CO Queuing” appears on the...

System Features Universal Night Answer
Revised April 2000 DBS 824-3.0/3.2-700   1-43
Considerations
 Response to the Trunk Callback alert tone must be within sixteen seconds 
or Trunk Queuing will be canceled.
 If a call arrives from an outside line while the Trunk Queuing feature is 
activated, Trunk Queuing will be suspended for the duration of the 
incoming call.
 If you are engaged in another call on a different line for more than twenty 
minutes after the desired outside line becomes available,...