Panasonic DBS 824 Information Manual

Attendant Control of Absence Messages, Attendant Features
 
2-6 DBS 824-3.0/3.2-700 Revised April 2000
Related Programming
 FF1 (System): Attendant Park Hold Recall Timer 
Considerations
 An FF key assigned to Call Park indicates when a call is parked.
 If a parked call is not answered before the Attendant Park Hold Recall 
Timer expires, the parked call recalls to the attendant.
Attendant Control of Absence Messages,
Call Forwarding, and DND
(CPC-S and CPC-M)
Description
An attendant phone can cancel...

Attendant Features Attendant-Controlled Text Assignment
Revised April 2000 DBS 824-3.0/3.2-700   2-7
 On DSS consoles equipped with DSS keys, the indicator for an extension 
that has Absence Message, Call Forwarding, or DND activated lights 
green. This indicator goes off when the feature is canceled. The indicator 
does not light for Permanent Call Forwarding.
Attendant-Controlled Text Assignment
(CPC-S and CPC-M)
Description
The attendant can assign text to extensions, system speed dial numbers, and...

Attendant-Controlled Text Assignment Attendant Features
 
2-8 DBS 824-3.0/3.2-700 Revised April 2000
3. Dial #1
4. Press AUTO
.
5.  Dial the desired system speed dial number (00-89 or 000-199).
6. Press AUTO
 to backspace and erase the existing name.
7.  Use the dialpad sequences shown in Table 2-1 to enter letters and/or 
numbers.
Press FLASH
 after each letter.
Press CONF
 to switch between numbers and letters.
8.  To store your entry, press HOLD. 
To assign text to Call Waiting/OHVA Text Replies):
1....

Attendant Features Attendant Groups
Revised April 2000 DBS 824-3.0/3.2-700   2-9
Attendant Groups
(CPC-S and CPC-M)
Description
The DBS 824 can accommodate up to four attendant positions. The first 
attendant is fixed at port 1, extension 100. The other Attendants can be set to 
any port or extension. When there is more than one attendant in a system, you 
can create an Attendant Group with a pilot number of 0.
When all Multi-Line keys on the first attendant phone are busy, calls are 
forwarded to the...

Dial Tone Disable Attendant Features
 
2-10 DBS 824-3.0/3.2-700 Revised April 2000
 The third and fourth attendants cannot have a DSS/72.
Dial “0” calls ring the first attendant, even if the first attendant has call 
forwarding activated. However, if a call is unanswered, it does not skip to 
the next attendant. The call continues to ring the first attendant until the 
caller hangs up.
Dial Tone Disable
(CPC-S and CPC-M)
Description
The intercom dial tone can be turned off at an attendant phone. Dial...

Attendant Features DSS/72
Revised April 2000 DBS 824-3.0/3.2-700   2-11
DSS/72
(CPC-S and CPC-M)
Description
The DSS/72 is a 72-key console that can be attached to the attendant phone.
The 72 keys of the DSS can be programmed as Direct Station Select (DSS) 
keys for internal lines. In addition to providing direct station selection, the 
DSS keys also provide busy lamp fields to assist the attendant in monitoring 
the status of extensions. 
The attendant can perform a simplified call transfer by pressing...

DSS/72 Attendant Features
 
2-12 DBS 824-3.0/3.2-700 Revised April 2000
Related Programming
 FF3 (Extensions): Terminal Type
Hardware Requirements
Table 2-2.  DSS/72 maximums
 The DSS key LED informs the attendant of the status of assigned 
extensions. The LED lights red when the extension is busy and green when 
Absence Message, Call Waiting, or DND is activated.
 Pressing a DSS key while connected to an outside line places the line on 
hold. Attendant Position DSS/72 Assignments
Attendant 1...

Attendant Features Headset Operation
Revised April 2000 DBS 824-3.0/3.2-700   2-13
Headset Operation
(CPC-S and CPC-M)
Description
A headset can be connected to attendant or non-attendant phones. (Dial tone 
is normally turned off when the headset is connected.)
Operation
To use a headset:
1.  Connect a headset to the telephone.
2. Press the ON/OFF
 key.
3. Press “#51.”
The ON/OFF
 LED remains lit.
To stop using a headset:
Repeat the preceding steps.
Hardware Requirements
 Headsets are not provided with...

Key Bank Hold Attendant Features
 
2-14 DBS 824-3.0/3.2-700 Revised April 2000
Key Bank Hold
(CPC-S and CPC-M)
Description
Key bank hold allows a user on a trunk call to initiate another trunk call by 
simply pressing an FF key for another trunk.  When the user presses the FF 
key, the first trunk call is automatically placed on system hold.  
In addition, the attendant can use key bank hold with DSS/BLF keys to 
provide one-touch call transfer to an extension.  For example, if the attendant 
phone has a...

Attendant Features One-Touch VM Transfer
Revised April 2000 DBS 824-3.0/3.2-700   2-15
Note:
The VM key is assigned differently, depending on whether it is used 
for personal message retrieval or attendant transfer. See the following 
“Operation” section for instructions.
Operation
To assign a voice mail key:
Note:
You cannot program this feature if trunks are assigned to the key. First 
clear the FF assignments, then use the following procedures to assign the VM 
key.
1. Press the ON/OFF
 key.
 The...