Palm Tungsten T Instruction Manual

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Conducting modem HotSync operations
You can use a modem to synchronize your handheld when you are away from 
your computer.
IMPORTANTYou must perform the first HotSync operation by using a local, direct 
connection or infrared communication. After that, you can perform a modem 
HotSync operation.
To perform a modem HotSync operation you need the following:
nA modem connected to your computer.
nPalm Desktop software configured for use with the modem. 
nA modem connected to your handheld. 
nA configuration for the kind of modem connection you want to make. 
See“Connection Preferences” in Chapter 17 for more information.
Preparing your computer for a modem HotSync operation
There are a few steps you must perform to prepare your computer for a modem 
HotSync operation. Be sure to perform these steps before you leave your office so 
that your computer is ready to receive a call from your handheld. 
To prepare a Windows computer for a modem HotSync operation:
1.Confirm that the computer modem is connected and turned on and that no 
communications applications, such as fax or telephony software, are running 
on a COM port.
Make sure the computer is disconnected from all online services, such as 
America Online (AOL). This helps to avoid conflicts with the COM port.
2.Start HotSync Manager if it is not already running, and from the HotSync 
Manager menu, select Modem. 
						

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3.Adjust the following options as needed. 
4.Click OK.
To prepare a Mac computer for a modem HotSync operation:
1.Confirm that the computer modem is connected and turned on, and that no 
communications applications, such as fax or telephony software, or AppleTalk 
networking are running on that serial port.
Make sure your computer is disconnected from all online services, such as 
CompuServe and America Online (AOL). This helps to avoid conflicts with the 
serial port. In addition, your computer must be on, and it should not be in sleep 
mode when receiving a call from a remote handheld.
2.Double-click the HotSync Manager icon in the Palm folder.
3.Click the HotSync Controls tab and enable the Transport Monitor, if it is not 
already enabled.
4.Click the Connection Settings tab.
Serial PortIdentifies the port for the modem. If you are unsure of the port 
assignment, look at the Modem Properties in the Windows 
Control Panel.
SpeedDetermines the speed at which data is transferred. Try the As 
Fast As Possible rate first, and adjust downward if you 
experience problems. This setting allows your handheld to 
synchronize with your computer at the fastest speed possible.
ModemIdentifies the modem type or manufacturer. Refer to your 
modem manual or faceplate for its type or settings. If you’re not 
sure of your modem type or if your modem doesn’t match any 
that appear in the list, select Hayes Basic.
Setup StringIdentifies the setup string for your particular modem. Not all 
modems require a setup string. Refer to your modem manual, 
and enter the setup string if it is recommended by the 
manufacturer. 
						

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5.Select the On check box for the modem connection you’re using, and then click 
Settings.
6.In the Settings dialog box, select Modem as the connection type, if it is not 
already selected.
NOTEThis step is not necessary for internal modems.
7.Adjust the following options as needed. 
8.Click OK.
9.Close the HotSync Software Setup window.
Preparing your handheld for a modem HotSync operation
There are a few steps you must perform to prepare your handheld for a modem 
HotSync operation. 
To prepare your handheld for a modem HotSync operation:
1.Tap the Home icon  . 
2.Select the HotSync icon  . 
3.Ta p  M o d e m .
ModemIdentifies the type of modem connected to your computer. If 
your modem does not appear on the list, use the Hayes Basic 
setting, or select Custom to enter a command string. Refer to 
the manual that came with your modem to find the 
appropriate command string.
Modem SpeakerActivates the modem’s speaker. If you are having trouble 
connecting, turn on this option to make sure that the modem 
connected to your computer is responding to incoming calls. 
						

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4.Tap the pick list below the icon and select a modem configuration.
If you need to create a configuration, tap the Menu icon   and then select 
Connection Setup on the Options menu. See“Connection Preferences” in 
Chapter 17 for more information.
5.Tap the Enter phone # field.
If you plan to connect to your company’s dial-in server (network modem) 
instead of connecting to a computer modem, see “Conducting network 
HotSync operations” later in this chapter.
6.Enter the telephone number to access the modem connected to your computer.
7.If necessary, enter a dial prefix (such as “9”) to access an outside line, and then 
tap the Dial Prefix check box.
TIPYou can enter a comma in the field to introduce a “pause” in the dialing 
sequence. Each comma equals a two-second pause.
8.If the phone line you’re using for the handheld has Call Waiting, select the 
Disable call waiting check box to avoid an interruption during the modem 
HotSync operation. 
9.If you want to use a calling card to place the call, select the check box and enter 
the calling card number. 
10 .Ta p  O K .
Select a modem 
configuration
Ta p  h e r e   
						

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Selecting the conduits for a modem HotSync operation
The Conduit Setup dialog box on your handheld enables you to define which files 
and/or applications synchronize during a modem HotSync operation. You can use 
these settings to minimize the time required to synchronize data with a modem. 
To change the Conduit Setup for a modem HotSync operation:
1.Tap the Home icon  . 
2.Select the HotSync icon  . 
3.Tap the Menu icon  . 
4.Select Conduit Setup on the Options menu.
5.Tap the check boxes to deselect the files and applications that you do not want 
to synchronize during a modem HotSync operation. The default setting is to 
synchronize all files. 
Applications that do not have a database (such as games) do not synchronize, 
even if you select the item in the Conduit Setup dialog box. 
6.Ta p  O K .
Performing a modem HotSync operation
After you prepare your computer and your handheld and select your Conduit 
Setup options, you are ready to perform a modem HotSync operation.
To perform a modem HotSync operation:
1.Tap the Home icon  . 
2.Select the HotSync icon  . 
3.Tap the Modem icon   to dial the Palm Desktop modem and synchronize the 
applications.
4.Wait for the HotSync operation to complete. If you have any problems 
conducting a successful HotSync operation, see“HotSync problems” in 
Appendix B. 
						

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Conducting Bluetooth HotSync operations
If you have a Bluetooth-enabled computer running Windows 98/2000 or 
Mac OS X, version 10.1.2 or later with the Apple Bluetooth software, you can use 
Bluetooth technology to perform wireless HotSync operations. 
NOTEGo to the web site www.palm.com/support for additional information on 
compatibility with other versions of the Windows operating system.
Preparing your computer for a Bluetooth HotSync operation
There are a few steps you must perform to prepare your computer for a Bluetooth 
HotSync operation. 
To prepare your Windows computer for a Bluetooth HotSync operation:
1.Use the Bluetooth setup software on your computer to open or create a virtual 
serial port for Bluetooth communication. See the documentation included with 
your computer for instructions on changing port settings or configuring the 
Bluetooth serial host.
2.Click the HotSync Manager icon   in the Windows system tray, and then 
select Setup.
3.Click the Local tab.
Click the HotSync Manager icon
Select the port from the 
drop-down list 
						

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4.In the Serial port drop-down box, select the virtual serial port you chose or 
created in step 1.
5.Click OK.
To prepare your Mac computer for a Bluetooth HotSync operation:
1.Double-click the HotSync Manager icon in the Palm folder.
2.In the HotSync Controls tab, select Enabled.
3.Click the Connection Settings tab, and select the On check box next to bluetooth-
pda-sync-port.
4.Close the HotSync Software Setup window. 
Preparing your handheld for a Bluetooth HotSync operation
There are a few steps you must perform to prepare your handheld for a Bluetooth 
HotSync operation. 
To prepare your handheld for a Bluetooth HotSync operation:
1.Create a trusted pair with your computer. See“Adding trusted devices” in 
Chapter 17 for details.
2.Create a connection with your computer. See“Creating Bluetooth connections” 
in Chapter 17 for details.
3.Tap the Home icon  . 
						

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4.Select the HotSync icon  .
5.Tap the pick list in the center of the screen and select the connection settings you 
just created.
Performing a Bluetooth HotSync operation
After you prepare your computer and your handheld, you are ready to perform a 
Bluetooth HotSync operation.
To perform a Bluetooth HotSync operation:
1.Tap the Home icon  .
2.Select the HotSync icon  .
3.Tap the HotSync icon in the center of the screen
.
Conducting network HotSync operations
When you use the network HotSync technology, you can take advantage of the 
LAN and WAN connectivity available in many office environments. Network 
HotSync technology enables you to perform a HotSync operation by using 
Bluetooth technology or an 802.11 accessory to make a wireless connection to a 
network, by dialing in to a network, or by using a cradle/cable that is connected to 
any computer on your LAN or WAN (provided that the computer connected to the 
cradle/cable also has the network HotSync technology installed, your computer is 
on, and the HotSync Manager is running). Network HotSync technology is 
available only on Windows computers.
IMPORTANTYou must perform the first HotSync operation by using a local, direct 
connection or infrared communication. After that, you can perform a network 
HotSync operation. 
						

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Connecting to your company’s dial-in server
A network HotSync operation requires the following (consult your system 
administrator for assistance):
nYour computer has TCP/IP support installed.
nBoth your company’s network system and its remote access server support 
TCP/IP.
nYou have a remote access account. 
Everything you need for connecting to your company’s dial-in server (network 
modem) is included with Palm Desktop software and handheld software. You 
need to activate the feature, however, on both Palm Desktop software and your 
handheld.
To prepare your computer for a network HotSync operation:
1.Click the HotSync Manager icon   in the Windows system tray.
2.From the HotSync Manager menu, select Network.
3.From the HotSync Manager menu, select Setup.
4.Click the Network tab and make sure your user name has a checkmark next to 
it. If the checkmark is not there, click the check box next to your user name. 
						

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5.Click OK.
6.Put your handheld in the cradle/cable, and perform a HotSync operation.
The HotSync operation records network information about your computer on 
your handheld. With this information, your handheld can locate your computer 
when you perform a HotSync operation over the network.
To prepare your handheld for a network HotSync operation:
1.Tap the Home icon  . 
2.Select the HotSync icon  . 
3.Tap the Menu icon  . 
4.Select Modem Sync Prefs on the Options menu.
5.Tap Network.
6.Ta p  O K .
7.Tap Select Service.
NOTESee“Network preferences” in Chapter 17 for information on creating a 
network or Bluetooth connection. 
Ta p  h e r e