OKI MC860dn User Manual

							
Troubleshooting > 161
Error
410
411
412
413
 Toner Empty Toner empty.
410: Y
411: M
412: C
413: K
Warning status takes effect at Cover 
Open/Close. Allows printing approx. 50 
pages (A4 5% duty, density 5%).
Error
554
555
556
557 %COLOR% 
Toner Regional Mismatch 
%ERRCODE% OKI Regional mismatch: Incorrect toner 
cartridge fitted (incorrect signature ID; 
correct distribution channel group).
Replace with genuine toner cartridge. 
Error 554: Y
Error 555: M
Error 556: C
Error 557: K
Error
614
615
616
617 %COLOR% 
Toner Regional Mismatch 
%ERRCODE% OEM channel mismatch: Incompatible 
toner cartridge fitted (incorrect 
signature ID; incorrect distribution 
channel group).
Replace with genuine toner cartridge. 
Error 614: Y
Error 615: M
Error 616: C
Error 617: K
Error
620
621
622
623 %COLOR% 
Toner Regional Mismatch 
%ERRCODE% OEM mismatch: Incompatible toner 
cartridge fitted (protected signature ID; 
incorrect distribution channel group).
Replace with genuine toner cartridge. 
Error 620: Y
Error 621: M
Error 622: C
Error 623: K
Error
550
551
552
553 %COLOR% 
Toner Regional Mismatch 
%ERRCODE% Unauthorised 3rd party: Incompatible 
toner cartridge fitted (signature ID can 
not be recognised).
Replace with genuine toner cartridge. 
Error 550: Y
Error 551: M
Error 552: C
Error 553: K
Error
610
611
612
613 %COLOR%
 Toner not installed Toner cartridge is not fitted.
Install genuine toner cartridge.
Error 610: Y
Error 611: M
Error 612: C
Error 613: K
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Troubleshooting > 162
Error
540
541
542
543Please check 
%COLOR% Toner 
cartridge  %ERRCODE% If the code appears, contact your 
dealer.
Error 540: Y
Error 541: M
Error 542: C
Error 543: K
Error
401 Paper size error
Open & check the
flashing cover Inappropriate long paper was fed from 
a tray. Check whether multi feed has 
happened (
See “Clearing Paper Jams”  ). 
Open and close the cover to perform 
recovery printing, and continue.
Error
400 Paper size error
Open & check the
flashing cover Inappropriate size paper was fed from a 
tray. Check the paper in the tray or 
check for multi feed (
See “Clearing 
Paper Jams”  ). 
Open and close the cover to perform 
recovery printing, and continue.
Error
390 Paper jam!
Open & check the
flashing cover Paper jam occurred during paper 
feeding from MP tray.
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
Error
391
392
393 Paper jam!
Open & check the
flashing cover
Open the front cover, remove the paper 
and close the cover.
Error 391: Tray 1
Error 392: Tray 2
Error 393: Tray 3
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
Error
380 Paper jam!
Open & check the
flashing cover Open the front cover, remove the paper 
and close the cover.
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
Error
381
382
383
385
389 Paper jam!
Open & check the
flashing cover
Open the top cover, remove the paper 
and close the cover. 
Error 381: Transport
Error 382: Exit
Error 383: Duplex entry
Error 385: Around fuser unit
Error 389: Printing page lost
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
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Troubleshooting > 163
Error
370
371
373Paper jam!
Open & check the
flashing cover
Open the duplex cover, remove the 
paper and close the cover. 
Error 370: Duplex reversal
Error 371: Duplex input
Error 373: Multi-feed into duplex 
(duplex remain jam)
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
Error
372 Paper jam!
Open & check the
flashing cover Misfeed from duplex. Open the front 
cover, remove the paper and close the 
cover. 
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
Error
360 Install Duplex Unit Duplex unit is open (removed). When 
this error is detected, printing stops.
Error
350
351
352
353 Please install New 
%COLOR% Image 
Drum The image drum has reached the end of 
its life (alarm).
Error 350: Y
Error 351: M
Error 352: C
Error 353: K
Warning status takes effect at cover 
open/close.
Error
560
561
562
563 Please install New 
%COLOR% Image 
Drum The toner empty error occurs after the 
image drum has reached the end of its 
life.
Error 560: Y
Error 561: M
Error 562: C
Error 563: K
Message is displayed until the image 
drum is replaced.
Error
354 Please change Fuser Unit: 
%ERRCODE%
The fuser has reached the end of its life 
and printing will stop.
Warning status takes effect at cover 
open/close.
Replace fuser.
Error
355 Please change Belt Unit: 
%ERRCODE%The transfer belt has reached the end of 
its life and printing will stop.
Warning status takes effect at cover 
open/close.
Replace transfer belt.
Error
348 Please check Fuser Unit: 
%ERRCODE%Open the top cover, check the fuser is 
installed correctly and close the cover. 
If the code still displays, replace the 
fuser.
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Troubleshooting > 164
Error
544
545
546
547Please check 
%COLOR% Toner 
Cartridge:  %ERRCODE% Toner cartridge lever has not been 
locked. 
Lock into place securely.
Error 544: Y
Error 545: M
Error 546: C
Error 547: K
Error
340
341
342
343 Please check 
%COLOR% Image Drum Image drum not installed correctly.
Fit image drum.
Error 340: Y
Error 341: M
Error 342: C
Error 343: K
Error
320 Please check Fuser Unit Fuser unit is not installed correctly.
Fit fuser unit.
Error
330 Please check Belt Unit Belt unit is not installed correctly.
Fit belt unit.
Error
321 Power Off and Wait for a while Motor driver IC overheat detected.
Error
310
311 Cover Open
Close the flashing cover
Close the cover.
Error 310: Top cover
Error 311: Front cover 
If the code still appears, contact your 
dealer.
Error
316 Cover Open
Close the flashing cover Close the duplex cover.
If the code still appears, contact your 
dealer.
Error Cover Open Close the flashing cover Indicates that the ADF cover is open.
Indicates that the inter-lock cover on 
the scanner unit is lifted up.
Note: If the inter-lock cover is lifted up 
during scanning from the ADF, a 
document jam message will display.
If the code still appears, contact your 
dealer.
Error Document jam! Open & check the
flashing cover Indicates a document jam has occurred 
during scanning. 
See “Clearing Paper Jams” 
.
If the code still appears, contact your 
dealer.
Error Wait a Moment Program Data Receiving Your machines network card firmware 
is being reprogrammed.
Error Wait a Moment Program Data Received OK Your machines network card firmware 
is being reprogrammed.
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Troubleshooting > 165
Error Check DataProgram Data Receive Error 
 An error has occurred while your 
machine’s network card firmware is 
being reprogrammed.
%DLCODE%
1. File size error.
2. Check-sum error.
3. Invalid printer model number
4. Invalid module I/F version
5. Invalid FAT version
Error Wait a Moment Program Data Writing Your machine’s network card firmware 
is being reprogrammed.
Error Power Off/On Program Data Written OK Your machines network card firmware 
has been reprogra
mmed successfully.
Error Check Data Program Data Write Error 
 An error has occurred while your 
machine’s network card firmware is 
being reprogrammed.
%DLCODE%
1. Memory allocation error
2. Download file error
3. Device allocation error
4. No device space
5. File writing failure
6. CU-F/W mismatch
Error Shutdown screen  & 
Initializing screen Controller unit is rebooting.
%CODE%:
0 … Reboot due to a reason other than 
the following. 
1 … Reboot due to PJLCommand. 
2 … Reboot in accordance with a menu 
change. 
3 … Reboot due to quit operator of 
PostScript Language. 
4 … reboot by Network Utility (including 
Web). 
Error Shutdown in progress Your machine is shutting down.
Error Please turn off the Power. Shutdown complete.
Error Lamp Error. Please call service. Indicates that a lamp error error has  occured.
If the code still appears, contact your 
dealer.
Error Carriage Error Indicates that a mirror carriage error  has occured.
If the code still appears, contact your 
dealer.
Error USB Memory Full Press  key Indicates that file saving has failed due 
to insufficient free space in the USB 
memory.
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Troubleshooting > 166
Error Writing FailedPress  key Indicates that file saving has failed; file 
is write-protected.
Error USB Memory disconnected Press  key Indicates that the USB memory was 
extracted and file saving has stopped.
Error Connect to PC Failed Press  key Machine has failed to connect to a PC.
Error Mirror Carriage Mode Mirror carriage is locked.
Turn screws at 2 places shown in the 
following figure, release the lock, and 
touch the [Release] button. The scanner mirror carriage is locked.
Error Memory Overflow Rx Press  key Fax memory capacity overflow has 
occured during fax receiving.
Error Communication Error Press  key Fax transmission has failed. For details 
press the Fax Job View/Cancel button.
Error Communication Error Press  key Fax receiving has failed. For details 
press the Fax Job View/Cancel button.
Error Connot store Fax job Maximum number of delayed fax  registration has already been met.
Error File Transmission Error Press  key File sending has failed due to file server 
problems, network cable disconnected 
or network trouble.
Error E-mail Transmission Error Press  key E-mail sending has failed due to mail 
server problems, network cable 
disconnected or network trouble.
Error Check SMTP Settings Press  key Failed to connect with SMTP server.
Error Check POP3 Settings Press  key Failed to connect with POP3 server.
Error SMTP Login Failed Press  key Failed to login in SMTP server.
Error SMTP Auth. Unsupported Press  key Authentication is unsupported by SMTP 
server.
Error POP3 Login Failed Press  key Failed to login in POP3 server.
Error Check LDAP Settings Failed to connect with LDAP server.
Error LDAP Login Failed Failed to login in LDAP server.
Error LDAP Communication Error Communication with LDAP server has  disconnected.
Error Searching for Address Failed Cannot find out the target address from  the LDAP server.
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Troubleshooting > 167
Error Search Results Exceeded the Limit Search results from LDAP server exceeded the upper limit.
Error Search Root Error Search root not found in LDAP server.
Error Address Search Time-out Search failed; time-out error.
Error Getting Target IP Failed Check DHCP Settings DHCP server not found.
Note: Scan to Email, Scan to Network 
PC and Scan to Remote PC are 
unavailable during this status.
Error Check DNS Settings Press  key Failed to connect with DNS server.
Error Check Server Settings Press  key Failed to connect with file server.
Error Server Login Failed Press  key Failed to login in CIFS or FTP server.
Error Entering Directory Failed Press  key Failed to access directory in FTP server.
Error Changing Data Transfer Type Failed Press  key Indicates that the data transfer type is 
not supported in the FTP server.
Change the data transfer type in FTP 
server.
Error File Writing Failed Press  key Failed to save image file in file server 
during Scan to Network PC execution.
Error Storage Space Full Press  key File sending failed due to insufficient 
free space in storage device (FTP 
Server).
Error Change File Name Press  key File sending failed due to a problem 
with the file name (FTP Server).
Error Unsupported Server Press  key Indicates that the server does not 
support CIFS/FTP.
Error Check Network Share Name Press  key Indicates that the network folder name 
is wrong (CIFS server).
Error Check Data Program Data Write Error 
 An error has occurred while writing the 
SIP download data.
%DLCODE%
1. Data transfer error
2. No device space
3. Check sum error
4. Chip detectione error
5. Chip erase error
6. Chip writing error
7. Chip verify error
8. Data error (product code is wrong, 
etc.)
9. Data size error
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Troubleshooting > 168
Error Inspection is required.%ERRCODE%: SIP Error Scan Image Processing has failed.
Switch the power supply off and then 
back on.
%ERRCODE%
1. RAM Check Error
2. Illegal parameters
3. Memory Overflow
4. Scanner Receiving Time-out
5. Others (Fatal Error)
Fatal
126 Power Off and Wait for a while
%ERRCODE%
: Condensing Error Water vapor has condensed into liquid 
droplets in the MFP. Turn off the MFP 
and wait for a while.
If a fatal code still appears, contact your 
dealer.
Fatal Power Off/On %ERRCODE%: Fatal Error If a fatal code appears, contact your 
dealer.
Fatal Inspection is required %ERRCODE%: Fatal Error If a fatal code appears, contact your 
dealer.
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Specifications > 169
Specifications  
ITEMSPECIFICATION
General Dimensions 22.25 x 26.6 x 26.3 inches  (W x D x H) [565 x  658 x 669 mm]
Weight Approximately 147 lbs. (66.5 Kg) 
Power source Input: 120 or 240 VAC, 50 or 60 Hz
Power consumption Operating: 1300 W max. Normal operating: 700 W av. (77°F/25
oC)
Stand-by: 160 W av. (77°F/25
oC)
Power save mode: 25 W max.
Environmental:
Noise
Temperature
Humidity 
						

							
Specifications > 170
ADFReverse automatic 
document feed Yes, U-turn path double sided sheet through type
Document size 11.7 inches, 5 x 5.8 inches, longest 35.4 inches 297 mm, 128.5 x 148.5 mm, longest 900 mm
Document weight/
thickness Continuous Feed: 17 to 24 lb. US Bond (60 to 105 
g/m²) 
Single Sheet Feed: 17 to 28 lb. US Bond (60 to 
128 g/m²)
Paper feed Face up
Capacity 50 Letter sheets (20 lb. US Bond, 75 g/m²) 25 Tabloid sheets (20 lb. US Bond, 75 g/m²)
Scanner life 5 years or 80,000 scans
Copy Specification Speed 26 pages per minute colour 34 pages per minute monochrome
Number of copies Up to 999
Resolution Text, Text&Photo, Photo: 300 x 300dpi Extra Fine: 600 x 600 dpi
Doc. Type Text, Text&Photo, Photo, Extra Fine
Density 7 levels
Zoom 25% to 400%
Input tray Tray 1 / MP Tray / Tray 2 (optional) / Tray 3  (optional)
Edge erase 5 to 50 mm (0.2 to 2 inches)
Margin -25 to +25 mm (-1 to +1 inch)
Paper saving (N-in-1) 2-in-1 4-in-1 (horizontal or vertical layout)
8-in-1 (horizontal or vertical layout)
Multiple image (Repeat) x2, x4, x8
Sort (collate) ON/OFF
Duplex copy OFF, 1->2 sides, 2->2 sides, 2->1 side
Book copy OFF, Left, Right
Erase centre 1 to 50 mm (0.8 to 2 inches)
Mixed size OFF/ON
Cont. scan OFF/ON
Scan size Auto, A3, B4, A4, A4(SEF), B5, B5(SEF), A5,  A5(SEF), Letter, Letter(SEF), Tabloid, Legal 14, 
H.LTR 
ITEMSPECIFICATION
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