OKI MC560n User Manual

Troubleshooting > 111 Warning Disk use failed A disk error has occurred.
%FS_ERR%:
0 - General error
1- Volume not found
3 - File not found
4 - No free file descriptors
5 - Invalid number of bytes
6 - File already exists
7 - Illegal name
8 - Can not del root
9 - Not file
10 - Not directory
11 - Not same volume
12 - Read only
13 - Root dir full
14 - Dir not empty
15 - Bad disk
16 - No label
17 - Invalid parameter
18 - No contig space
19 - Can not change root
20 - FD obsolete
21 - Deleted
22 - No block...

Troubleshooting > 112
ERROR MESSAGES
STATUS 
/ CODEMESSAGEMEANING / ACTION
Error
(online)Load %MEDIA_SIZE% in MP tray
and press on-line switchManual paper feed is required. 
Manually insert the paper shown 
by %MEDIA_SIZE%.
Error
(online)%TRAY% 
Duplex requestPaper feeding is recommended 
because the print of back sides 
(odd number pages) is finished 
during the manual duplex print.
Error
460Load %MEDIA_SIZE%/ 
%MEDIA_TYPE% and press 
%ERRCODE%:%TRAY% media 
mismatchThe media size or both media size...

Troubleshooting > 113 Error
491
492Load %MEDIA_SIZE% 
%ERRCODE%:%TRAY% emptyPrinting request is issued to an 
empty tray.
Error 491: Tray 1
Error 492: Tray 2
Load media into tray to allow 
printing.
Error
490Load %MEDIA_SIZE% and press on-
linePrinting request is issued to an 
empty MP tray.
Load media into tray to allow 
printing.
Error
440Install paper cassette
%ERRCODE%:%TRAY% openPaper tray has been removed. 
Reinstall tray to allow printing.
Error
430
431Install paper cassette
%ERRCODE%:%TRAY%...

Troubleshooting > 114 Error
614
615
616
617Replace toner
%ERRCODE%: incompatible 
%COLOR% tonerOEM channel mismatch: 
Incompatible toner cartridge fitted 
(incorrect signature ID; incorrect 
distribution channel group).
Replace with genuine toner 
cartridge.
Error 614: Y
Error 615: M
Error 616: C
Error 617: K
Error
620
621
622
623Replace toner
%ERRCODE%: incompatible 
%COLOR% tonerOEM mismatch: Incompatible toner 
cartridge fitted (protected 
signature ID; incorrect distribution 
channel group).
Replace...

Troubleshooting > 115 Error
400Open front cover
%ERRCODE%: paper size errorInappropriate size paper was fed 
from a tray. Check the paper in the 
tray or check for multi feed (See 
“Clearing paper jams” ).
Open and close the cover to 
perform recovery printing, and 
continue.
Error
390Check %TRAY%
%ERRCODE%: paper jamPaper jam occurred during paper 
feeding from MP tray.
See “Clearing paper jams” .
If the code still appears, contact 
your dealer.
Error
391
392Open front cover
%ERRCODE%: paper jamOpen the...

Troubleshooting > 116 Error
350
351
352
353Replace image drum
%ERRCODE%:%COLOR% drum lifeThe image drum has reached the 
end of its life (alarm).
Error 350: Y
Error 351: M
Error 352: C
Error 353: K
Warning status takes effect at 
cover open/close.
Error
560
561
562
563Replace image drum
%ERRCODE%:%COLOR% drum lifeThe error occurs after the image 
drum has reached the end of its 
life.
Error 560: Y
Error 561: M
Error 562: C
Error 563: K
Message is displayed until the 
image drum is replaced.
Error...

Troubleshooting > 117 Error
310
311Close cover
%ERRCODE%: cover openClose the cover.
Error 310: Top cover
Error 311: Front cover
If the code still appears, contact 
your dealer.
Error
316Close cover
%ERRCODE%: duplex cover openClose the duplex cover.
If the code still appears, contact 
your dealer.
Error
362Wait a moment
Data receiveYour printers network card 
firmware is being reprogrammed.
Error
362Wait a moment
Data received OKYour printers network card 
firmware is being reprogrammed.
Error
362Check...

Troubleshooting > 118 Error
365Shutting down Your machine is in the process of 
shutting down.
Error
365.5Shutdown Shutdown complete.
Error
366Please pow OFF
Shutdown compShutdown complete.
Switch off machine.
Fatal % FATAL 1%
%FATAL2%Reboot machine.
If a fatal code appears, contact 
your dealer.
STATUS 
/ CODEMESSAGEMEANING / ACTION
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Troubleshooting > 119
ERROR MESSAGES DURING NETWORKING
ERROR MESSAGES DURING E-MAILING
MESSAGEACTION
Connection failed
Check network settingsPing the IP address of the MFP from another PC 
in DOS prompt. For example, type “Ping 
10.1.20.144 in DOS prompt. If the MFP does 
not respond, then perform the following steps.
Check that the RJ-45 connector is firmly 
plugged-in.
Check the Ethernet cable.
Check the MFP IP address.
Check the destination IP address.
Check Subnet Mask.
Check Gateway IP. Address is...

Troubleshooting > 120 Mailbox unavailable
Check “To” addressRequested mail action not taken. Check “To” 
address.
Processing error
Contact network administratorRequested action aborted. Contact your network 
administrator for further help.
Insufficient system storage
Contact network administratorContact your network administrator for further 
help.
Temporary authentication failure
Contact network administratorContact your network administrator for further 
help on mail servers authentication mechanism....