Northern Telecom Flash Reference Guide

P0908431 01 Flash Reference Guide
Glossary
Note: The Automated Attendant (AA) is not available on the Flash 
Voice Mail Light system.
Administration
The tasks involved in maintaining the Flash Mailboxes, greetings and 
set up configuration.
Alternate Greeting
A greeting recorded for a Personal Mailbox and played on exceptional 
occasions such as absence, illness, or vacation.
Analog Terminal Adapter
A Norstar product that allows for the connection of an analog device, 
such as a single-line telephone or...

Glossary - 2   
Flash Reference Guide P0908431 01
Business Status
A Flash setting that tells Flash whether a company is open or closed for 
business. Business Status is not available on the Flash Voice Mail Light 
system.
Class of Service
A predetermined number designation that specifies the Flash Options 
for a mailbox.
Company Directory
An internal voice list that contains the names of users with initialized 
mailboxes designated to appear in the Company Directory.
Conventions
The way certain...

Glossary - 3
P0908431 01 Flash Reference Guide
Enter more digits
While assigning the destination telephone number for Off-premise 
Message Notification, entering a Pause recognizes dial tone, then 
entering Û allows the user to enter more digits.
Envelope information
A date and time stamp that appears on all messages left in a mailbox. 
When the message has been left by another mailbox owner, envelope 
information includes the message sender’s name.
Directory Number
A two- to seven-digit number used to...

Glossary - 4   
Flash Reference Guide P0908431 01
Initialize mailbox
Preparing a mailbox to receive messages, which includes changing a 
mailbox default password and recording a Company Directory name.
Leave Message
The Flash Feature Code used to leave messages in Flash Mailboxes.
M7100 telephone
The Norstar model M7100 telephone that has a single-line display, and 
one programmable button without an indicator.
M7208 telephone
The Norstar model M7208 telephone that has a single-line display, and 
eight...

Glossary - 5
P0908431 01 Flash Reference Guide
Message Delivery options
Message sending options stamped onto a message. There are four 
Message Delivery Options: Normal, Certified, Urgent, and Private. A 
Message Delivery Option can be assigned to a message after it has 
been recorded.
Message Waiting Notification
A display prompt that informs a mailbox owner when a message has 
been left in a mailbox. This Flash feature is a Mailbox Override.
Off-premise Message Notification
The Flash feature that...

Glossary - 6   
Flash Reference Guide P0908431 01
Programmable memory buttons
Buttons on the Norstar one-line and two-line display telephones that 
can store Feature Codes and numbers.
Recognize dial tone
After accepting the Off-premise Message Notification destination tele-
phone number, entering  Ý  adds a D to the digit string. The Norstar 
system uses this to recognize dial tone when an access code is 
required.
Resetting passwords
A System Coordinator task that changes a mailbox password from its...

P0908431 01 Flash Reference Guide
Index
A
Administration, mailbox
Changing Company Directory, 
4-18
Options, 4-18
Alternate greeting
Introduction, 4-5
Tips, 6-2
Analog Terminal Adapter (ATA), 2-
12
Automated Attendant (AA)
Introduction, 2-7
Transferring to, 4-10
Troubleshooting, 7-1
B
Broadcast Messages, 5-8
C
Changing passwords, 4-21
Choosing a greeting, 4-9
Command line, 2-13
Company Directory
Changing name, 4-18
Introduction, 2-8
Options for changing name, 4-
18
Recording options, 4-19
Tips, 7-2
Using...

ii - Index
Flash Reference Guide P0908431 01
Choose, 4-20
Greeting Options
Record, 4-20
Greeting Tips, 6-2
Greetings, 4-20
Alternate, 4-5
Personal, 4-4
Personalized, 4-5
Primary, 4-4
Recording, 4-6
Selecting, 4-9, 4-21
Selection options
Alternate, 4-21
Choose, 4-21
Primary, 4-21
Star, 4-21
Greetings, recording, 4-7
Group List, 5-8
Group Message
Group List, 5-8
I
Information Mailbox, 3-1
Content, 3-2
Example, 3-1
Recording greetings, 3-2
Using, 3-1
Interrupt Feature Code, 2-6
Interrupting voice prompt,...

Index - iii
P0908431 01 Flash Reference Guide
Continue, 4-11
End of Message, 4-11
Envelope, 4-12
Erase, 4-12
Pause, 4-11
Reply, 4-12
Save Message, 4-12
Volume control, 4-12
Message reply options, 4-15
Message, recording, 4-17
Options, 4-17
Messages
Broadcast, 5-8
Group Message, 5-8
Troubleshooting, 7-3
types, 5-7
N
Norstar dialpad, 2-11
Norstar display, using, 2-13
Single-line, 2-11
Two-line, 2-11
Norstar telephone, leaving a mes-
sage from, 5-5
O
Off-premise Message Notification, 
4-23
Assigning, 4-28...

iv - Index
Flash Reference Guide P0908431 01
4-7
Reply options, 4-15
Retry, option, 4-20
S
Selecting greetings, 4-21
Special Mailboxes
Default values, A-1
General Delivery, 2-9
System Coordinator, 2-9
Symbols, 1-2
T
Timeout, 7-3
Transfer
To a mailbox, 5-7
Transfer Feature Code, 2-6
Troubleshooting, 7-1
Automated Attendant (AA), 7-1
Forwarding calls, 7-1
LOG prompts, 7-2
Mailbox problems, 7-2
Messages, 7-3
Off-premise Message Notifica-
tion, 7-3
Password, 7-2
Prompt language, 7-3
V
Voice prompts, 2-14...