Nortel Norstar Personal Call Manager User Guide

Changing the dialing properties  21
P0871316 Issue 03 Norstar Personal Call Manager User Guide
Use a calling card for long distance
Choose this field if you want to use a calling card for long distance telephone 
numbers. This field also lets you define which calling card you are using.
To use a calling card:
1. Ensure the Use calling card for long distance check box contains a check 
mark (
).
If you have previously set up a calling card, the settings for that calling card 
are used. 
If you have not...

22  Changing the dialing properties
Norstar Personal Call Manager User Guide P0871316 Issue 03
5. Enter the calling card telephone number.
6. Click the PIN number field.
7. Enter your calling card PIN number.
8. Click the OK button.
Adding a custom calling card
The dialing parameters for some calling cards are already configured in Personal 
Call Manager and appear in the list of calling cards. If the calling card you are using 
is not on the list of cards, you must set up how to use your calling card....

Changing the dialing properties  23
P0871316 Issue 03 Norstar Personal Call Manager User Guide
9. Click the Long Distance Usage button.
A second Calling Card dialog box appears.
10. Click the Dial field in the first step.
11. Choose the first set of numbers that must be dialed.
12. Click the next Dial field and then click the next set of numbers to be dialed.
13. Repeat step 12 until you have completed all of the steps needed to make a call 
using your calling card.
Note:Refer to the documentation that...

24  Changing the dialing properties
Norstar Personal Call Manager User Guide P0871316 Issue 03
Disable call waiting by dialing
If call waiting is available for the current location, use this field to define the 
numbers required to disable call waiting. Your telephony application will use these 
numbers to disable call waiting when required.
To enter the numbers required to disable call waiting:
1. Click the Disable call waiting by dialing check box.
A check mark (
) appears.
2. Click the drop list arrow...

Defining long distance numbers in your area code  25
P0871316 Issue 03 Norstar Personal Call Manager User Guide
Defining long distance numbers in your area code
In some locations, calls within the same area code are considered long distance 
calls. These calls require the country code and area code (e.g. 1-403) to be added to 
the front of the telephone number before they can be dialed.
The Toll Prefixes feature allows you to define the prefixes (e.g. 222
-xxxx) that are 
long distance calls in your area...

26  Making a call using the Address Book
Norstar Personal Call Manager User Guide P0871316 Issue 03
Making a call
Using Personal Call Manager, you can make a call using the Calls menu, the 
Personal Call Manager task tray menu, the toolbar, or the Address Book. When you 
make a call, the Ringing icon appears in the Calls box, the Personal Call Manager 
task tray menu, and Calls menu. When the call is answered, the icon changes to the 
Active Call icon. Both the Ringing and the Active icons have a label...

Making a call using the task tray or Calls menu  27
P0871316 Issue 03 Norstar Personal Call Manager User Guide
Making a call using the task tray or Calls menu
To make a call:
1. Click the Personal Call Manager task tray icon or the Calls menu.
2. Click the Manual Dial menu item. The Dial dialog box appears.
3. Enter the telephone number you want to dial.
If you have the Search Option set to Fast Search, Personal Call Manager 
compares the number you are entering to the contacts stored in the Address...

28  Making a call using the toolbar
Norstar Personal Call Manager User Guide P0871316 Issue 03
Making a call using the toolbar
To make a call using the toolbar:
1. Click .
The Dial dialog box appears.
2. Enter the telephone number you want to dial.
If you have the Search Option set to Fast Search, Personal Call Manager 
compares the number you are entering to the contacts stored in the Address 
Book. Any contacts that match the numbers you are entering appear in the 
bottom area of the dialog box. To...

Redialing a number  29
P0871316 Issue 03 Norstar Personal Call Manager User Guide
Redialing a number
Personal Call Manager keeps a list of the last ten telephone numbers you called. The 
most recent call is at the top of the list and the oldest call is at the bottom. When 
there are already ten calls on the list and you make another call, the new call is 
added to the top of the list and the oldest call is deleted. If you call a number that is 
already on the list, the number does not appear on the list...

30  Calling from the Quick Dial list
Norstar Personal Call Manager User Guide P0871316 Issue 03
Calling from the Quick Dial list
Before you can call a number from the Quick Dial list, you must add that number 
to the Quick Dials. For more information about Quick Dials, refer to “Quick Dials
” 
on page 77.
To call one of the numbers from the Quick Dial list using the Address Book:
1. Click the Quick Dials icon in the Tree View portion of the Address Book.
The icons of all the Quick Dials appear in the...