Nortel Norstar Personal Call Manager User Guide

Components of the main window  11
P0871316 Issue 03 Norstar Personal Call Manager User Guide
All of these components, except the Menu bar, can be turned on or off to suit your 
needs.
Menu bar
The menu bar shows the menus available from the main window. From these menus 
you can access all of the features available from Personal Call Manager. The menu 
bar is always visible on the main window.
One of the menus on the menu bar is the Calls menu. The items on the Calls menu 
are identical to the items on...

12  Components of the main window
Norstar Personal Call Manager User Guide P0871316 Issue 03Using the toolbar
The toolbar buttons provide access to commonly used features. 
Up One LevelExits from the current directory and moves one level up in the 
contact tree.
New Folder Adds a new folder to the Address Book.
New Contact Adds a new contact to the Address Book.
CutCopies the selected folder or contact into the clipboard and then 
deletes it. 
Copy Copies the selected folder or contact into the...

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Address Book
The Address Book is a list of all the contacts stored in Personal Call Manager. The 
Address Book consists of two parts: 
• the Tree View which shows the structure of your folders
• the List View which shows the folders and contacts stored in the currently 
selected folder
For more information about the Address Book, refer to “Address Book
” on page 51.
Displaying the Address Book
To display the...

14  Components of the main window
Norstar Personal Call Manager User Guide P0871316 Issue 03Current Calls icons
There are several icons that are used in the Current Calls section. Each icon is used 
to represent a call. The icons also show the status of the calls.
Current Calls Toolbar
Above the Calls box and the Conference box are toolbars that you use to change 
how the calls are displayed. 
Active Call Appears beside the call you are currently on.
Held CallAppears beside calls that are on hold. Any...

Closing the main window  15
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Status bar
The Status bar is at the bottom of the screen and provides four information message 
areas:
• Help messages – Shows a help message, if available, for the area the mouse is 
pointing at. For example, if the mouse is pointing to one of the buttons on the 
toolbar, the message describes what the button does.
• Line used – Identifies which telephone line is being used by Personal Call 
Manager. 
• DND – The...

16  Defining the line used
Norstar Personal Call Manager User Guide P0871316 Issue 03
Setting up Personal Call Manager
Before you can use Personal Call Manager you must choose the TAPI line that will 
be used and define the dialing properties.
Defining the line used
If there are several lines available, you can choose which line Personal Call 
Manager uses to make calls. To choose a line:
1. Click the Tools menu.
2. Click the Dial Using menu item.
The Choose a TAPI Line dialog box appears.
3. Click the...

Changing the dialing properties  17
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2. Click the Dialing Properties menu item.
The Dialing Properties dialog box appears.
From the Dialing Properties dialog box you can:
• choose the location you are dialing from (I am dialing from)
• choose the country you are in (I am in this country)
• set the area code you are dialing from (Area Code)
• choose if you are using a calling card (Use a calling card for long distance)
• set the number used to...

18  Changing the dialing properties
Norstar Personal Call Manager User Guide P0871316 Issue 03
For example, you may have a lap top computer that you use at both the north and 
south locations. If the north and south locations have different dialing requirements 
(such as call waiting in the north but not in the south), you can set up two different 
sets of dialing properties in the I am dialing from field. Then, when you switch 
locations, you can change the dialing properties by changing the name that...

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I am in this country
This field defines the country of the you are currently in.
To select a country:
1. Click the drop list arrow beside the I am in this country field.
2. Scroll through the list of countries. 
3. Click the country you are in. 
Tip:You can scroll quickly through the list of countries by typing the first few 
letters of the country’s name. As you type, the list will move to the country 
that...

20  Changing the dialing properties
Norstar Personal Call Manager User Guide P0871316 Issue 03
To set the prefixes that are long distance:
1. Click the Dialing Rules button.
The Dialing Rules dialog box appears.
To add a prefix that is considered long distance
1. Click the New button located in the top half of the dialog box.
The New Area Code and Prefix dialog box appears.
2. Enter the prefix and click the OK button.
To delete a prefix that is considered long distance
1. Click the prefix you want to...