Nortel Compact Ics 6.1 System Coordinator Guide
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Using System features / 241 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide COS passwords allow you to define individual passwords and determine the restriction filters, and remote package associated with each. Displays Tip - If you use your Norstar system from outside the office, you may have to enter a Class of Service password to gain access to the system. See ‘‘Using your Norstar system from an external location’’ on page 237. (Blank display) Enter your password. It is not shown on the...
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P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide General System features The following features are available for the entire Norstar system. Disconnect supervision When Disconnect Supervision is assigned to a line, the Norstar system monitors it to detect if an external caller hangs up. This allows the system to release the line for other uses. Your installer or customer service representative assigns disconnect supervision. Hunt Groups Your Norstar system now allows you to establish Hunt...
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244 / General System features Com pact ICS 6.1 System Coordinator Guide P0603544 02 Line assignment Any of the lines in your system can be assigned to any of your telephones. Your installer or customer service representative assigns lines to telephones in Configuration programming. Lines can be assigned to appear only, appear and ring, or to ring only. Usually, only the lines that are appropriate for a particular person appear at that person’s telephone. When a line is assigned to a telephone it...
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General System features / 245 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Line pools A line pool allows each telephone access to external lines from a group (or pool) of external lines. You can access such lines by pressing an intercom button and entering a line pool access code, a destination code that uses that line pool, or by pressing a memory button programmed with the line pool feature code and a line pool access code. Overflow call routing If a call comes in for a target line that...
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246 / General System features Com pact ICS 6.1 System Coordinator Guide P0603544 02 There is no handsfree button on these telephones. When applicable, special instructions for the telephones are included with each feature description. Memory buttons Memory buttons are the buttons with indicators on the M7208, M7310, and M7324 telephones and the T7208 and T7316/T7316E Business Series Terminals. The M7310 also has dual buttons without indicators. There is a single memory button, without an...
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General System features / 247 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Prime line Your telephone can be programmed to select an internal or external line or a line pool automatically whenever you lift the handset or press the handsfree button. This is your prime line. Private lines A private line is exclusive to a particular telephone. Calls that are put on hold or left unanswered on a private line cannot be picked up at any telephone except the prime telephone. Volume bar The volume...
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P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Troubleshooting Using the alarm telephone An alarm telephone displays Norstar system alarm codes, should they occur. Alarm telephones are Norstar telephones or Business Series Terminals with two-line displays that are specifically assigned by the installer to receive system alarm codes. Reporting and recording alarm codes If an alarm message appears on the alarm telephone display 1. Record the alarm number. 2. Press TIME and record the time...
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250 / Troubleshooting Com pact ICS 6.1 System Coordinator Guide P0603544 02 Testing the telephone display Use a display test if you suspect that one of the indicators on the telephone is not working. 1. Press ²¡âÞ. The display shows Display test. 2. Press TEST or ³ to go ahead with a display test. 3. Adjust the contrast for the telephone display so you are able to see the test results clearly. Enter a number to change the contrast or press DOWN and UP. 4. Press OK or ³ to go ahead with the test....