Nortel Call Pilot Message Networking Instructions Manual

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CallPilot Message Networking Set Up and Operation Guide
Chapter 7
Message Networking programming record
General Networking Properties
Digital Networking site table
Use this table to record the properties for the Digital Networking sites you create.
Note: You can photocopy these pages.
IP address or Host name Enabled                    Disabled
Network Receive Enabled                    Disabled
Network Delivery Enabled                    Disabled
Network Reply Enabled                    Disabled
Network Broadcast Enabled                    Disabled
Network Group List Enabled                    Disabled
Number of Network Retries (1-9)
Network Delay (1-60 minutes)
Site name
Site prefix
Host name (FQDN)
Mailbox prefix
Site name recorded Y           N
Site name
Site prefix
Host name (FQDN)
Mailbox prefix
Site name recorded Y           N
Site name
Site prefix
Host name (FQDN)
Mailbox prefix
Site name recorded Y           N 
						

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AMIS site table
Use this table to record the properties for the AMIS sites you create.
* This setting is not available if  you use CallPilot Mini
Site name
Site prefix
Site name recorded Y           N
Destination site phone number
Outdial route * Line number
Pool number
Route code
Site name
Site prefix
Site name recorded Y           N
Destination site phone number
Outdial route * Line number Pool number
Route code
Site name
Site prefix
Site name recorded Y           N
Destination site phone number
Outdial route * Line number Pool number
Route code
Site name
Site prefix
Site name recorded Y           N
Destination site phone number
Outdial route * Line number Pool number
Route code 
						

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CallPilot Message Networking Set Up and Operation Guide
Call Blocking periods table
Use this table to record your Call Blocking periods.
Day Period Call Blocking time from Call Blocking time to
Monday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____
Tuesday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____
Wednesday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____
Thursday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____
Friday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____
Saturday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____
Sunday 1 ____ : ____ ____ : ____
2 ____ : ____ ____ : ____
3 ____ : ____ ____ : ____
4 ____ : ____ ____ : ____ 
						

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Network Site Mailbox table
Use this table to record the details of the Network Site Mailboxes you create.
Network Site Mailbox number
Network Site Mailbox name
Include in Directory Y     N
Mailbox Name recorded Y     N
Destination Site Prefix
Destination Remote Mailbox number
Network Site Mailbox number
Network Site Mailbox name
Include in Directory Y     N
Mailbox Name recorded Y     N
Destination Site Prefix
Destination Remote Mailbox number
Network Site Mailbox number
Network Site Mailbox name
Include in Directory Y     N
Mailbox Name recorded Y     N
Destination Site Prefix
Destination Remote Mailbox number
Network Site Mailbox number
Network Site Mailbox name
Include in Directory Y     N
Mailbox Name recorded Y     N
Destination Site Prefix
Destination Remote Mailbox number 
						

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CallPilot Message Networking Set Up and Operation Guide
Network AMIS mailbox table
Use this table to record the details of the Network AMIS mailboxes you create.
* This setting is not available if you use CallPilot Mini Network AMIS mailbox number
Network AMIS mailbox name
Include in Directory Y    N
Mailbox name recorded Y    N
Outdial * Line number
Pool number
Route code
Destination site phone number
Network AMIS mailbox number
Network AMIS mailbox name
Include in Directory Y    N
Mailbox name recorded Y    N
Outdial * Line number
Pool number
Route code
Destination site phone number
Network AMIS mailbox number
Network AMIS mailbox name
Include in Directory Y    N
Mailbox name recorded Y    N
Outdial * Line number
Pool number
Route code
Destination site phone number 
						

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CallPilot Message Networking Set Up and Operation Guide
Glossary
Administration
The tasks involved in maintaining CallPilot mailboxes, greetings and set up configuration.
Area Code
A code assigned to a calling area within an area.
Automated Attendant
The CallPilot answering service that answers incoming calls with a Company Greeting, 
plays a list of options to a caller, and performs call routing functions in response to a 
callers selections.
Broadcast Message
A message that can be sent only by the System Administrator. This type of message plays 
in all initialized Personal Mailboxes.
Call Blocking Periods
Periods of time you establish when network delivery messaging is prohibited.
Channel configuration
The number of channels on your system that you designate for outdialing.
Class of Service
A predetermined number designation that specifies the options for a mailbox.
Company Directory
An internal voice list that contains the names of subscribers with initiali zed mailboxes 
who are in the Company Directory.
Configuring CallPilot Lines
The tasks involved in determining which incoming telephone lines of a business are 
answered by CallPilot and which Greeting Table is assigned.
Conventions
The way certain information is described. For example, using underlined text to represent 
the second line of the display prompt information.
Country Code
A code for long distance calling assigned to a country.
Designated Operator
The person in a company who is assigned to answer the CallPilot operator request option. 
						

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Direct Addressing
The ability to send a message directly to a remote site by specifying the line, pool or route 
number, phone number and destination mailbox.
Display
A one or two line screen on a Nortel Networks Business Series Terminal that shows 
CallPilot commands and options.
Display Buttons
The three buttons on a Nortel Networks Business Series Terminals  two line display  
telephone. When pressed, these buttons select the specified CallPilot option.
Display Options
The choices that appear on Nortel Networks Business Series Terminals two line displays. 
Callers select display options by pressing the display buttons.
DTMF telephone
A push button telephone that emits DTMF tones.
Fully Qualified Domain Name (FQDN)
An FQDN is the complete domain name for a specific computer on the Internet. Each site 
on a network has a unique FQDN. The FQDN distinguishes a site from every other site on 
the network. An FQDN is the full name of the site, including all subdomain and domain 
names, separated by periods. For example,  pvt.nortel.com is an FQDN.
Group Lists
A collection of mailbox numbers that are assigned a special “Group” number by CallPilot. 
When a message is sent to a Group List, mailboxes in the  List receive the same message. 
Member mailboxes can be located at the same site or at different locations within a 
network.
Initialize a mailbox
Preparing a mailbox to receive messages, which includes changing the mailbox default 
password and recording a Company Directory name.
International Access Code
A code identifying the digits dialed to access international calling.
Long Distance Access Code
The code used to access direct dial long  distance calling services in a country. 
						

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CallPilot Message Networking Set Up and Operation Guide
Loopback mailbox
The mailbox you use to test whether a site can transmit and receive network messages. 
The Loopback mailbox default number is 103 if the extension length is three digits. Refer 
to “Loopback mailbox numbers” on page 48 for how to determine the Loopback mailbox 
number. The length of the Loopback Mailbox number depends on the mailbox number 
length.
Mailbox
A storage place for messages on the system.
Network Delivery
The feature that, when enabled, lets a site to send messages to other sites within a network.
Network Delivery Mailboxes
Mailboxes you add that allow access to an assigned mailbox at a destination site within a 
network. Network Delivery Mailboxes can be set up with either a Direct Address or a 
Site-Based Address.
Network Dialing Parameters
The values that determine how many times the system attempts to contact a destination 
site within a network. The dialing parameters also include a retry interval.
Network Messaging
The ability to send, receive and reply to messages sent between remote locations within a 
network.
Network Receive feature
The feature that lets a site receive messages from other locations within a network.
Network Reply feature
The feature that lets a site reply to messages sent from other locations within a network.
Outdial route
The parameter that specifies how an outdial call is routed. The outdial route can be a line, 
pool number or route code. This setting is not available if you use CallPilot Mini.
Password
A four to eight digit number that is entered on the dialpad. A password is used to open 
mailboxes or perform configuration tasks.
Personal mailboxes
Mailboxes that are assigned to subscribers as a place to store messages.
Resetting CallPilot
Returning the CallPilot voice module to its original default settings. 
						

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Retry interval
The amount of time the system waits before making another attempt to contact a 
destination site when a failure to connect occurs.
Site-based Addressing
The ability to send a message to a remote site by specifying the destination site’s prefix 
and the mailbox number of the person you want to send the message to.
Special Mailboxes
The two mailboxes used by the System Administrator and designated CallPilot operator: 
the System Administrator Mailbox and the General Delivery Mailbox.
Subscriber
A mailbox owner.
System Administrator
The person responsible for configuring, updating and maintaining the CallPilot system.
System Administrator Mailbox
The mailbox used by the System Administrator for sending Broadcast Messages.
This is the System Administrator’s personal mailbox.
Voice prompts
The prerecorded voice messages that are played when accessing the different CallP ilot 
features and options.