Nortel Call Pilot Message Networking Instructions Manual

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CallPilot Message Networking Set Up and Operation Guide
Chapter 2
Creating network sites
The procedures in this chapter are for Digital and AMIS networking.
Setting the general networking properties
The general networking properties control how your site interacts with other networking sites. 
When you install Message Networking all of the properties are enabled except for Network 
Broadcast Messaging and Network Group List Messaging.
To set the general networking properties
1Start CallPilot Manager.
2Click the Networking heading.
3Click General Properties link.
The General Networking Properties page appears. 
						

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General Networking properties
4 Click the  Submit button.
Enable Network Receive Lets your site receive messages from other sites on the network. The 
default setting is enabled.
Enable Network Delivery Lets your site send messages to other sites on the network. The 
default setting is enabled.
Enable Network Reply Lets your site reply to messages sent from other sites on the network. 
The default setting is enabled.
Enable Network Broadcast Lets you send Broadcast Messages to Network Delivery Mailboxes at 
your site. The default setting is disabled.
Enable Network Group List Lets you add Network Mailboxes to a Group List. The default setting is 
disabled. When you send a message to a Group List all of the network 
delivery mailboxes on the Group List receive it.
Number of Network Retries 1-9, default 3. Sets the maximum number of times the system 
attempts to send a network message before abandoning it and 
sending a Non Delivery Notification.
Network Delay 1-60 minutes, default 10. Sets the period between delivery attempts of 
the same network message. 
						

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CallPilot Message Networking Set Up and Operation Guide
Creating a network site
Before local subscribers can send messages to another site using Site-Based Addressing, you must 
add the site to your network.
To add a site to your network, you must know these parameters:
Site nameThe Site Name is a text name for the site that can be up to 16 characters. 
This name is shown to local subscribers when they address a message or 
review message envelope information. The site name is optional but 
recommended.
Site prefixThe Site Prefix is a number one to nine digits long that identifies the site on 
the network. This number must be unique. Make the Site Prefix a number 
that is easy for users to recognize and remember. The Site Prefix is usually 
the same as the sequence of digits that local users dial to place a 
telephone call to the site. For example, if local users dial  403-123-4567 to 
call someone at the target site, then 403123 is an easily remembered Site 
Prefix.
The Site Prefix cannot overlap any other Site Prefix in your Network Site 
Table. For example, if you use Site Prefix 403123, it overlaps with prefixes 
40312 and 4031234.
Host name/IP address
(for digital networking sites 
only)If you use a DNS the host name setting appears. The host name is the text 
name (FQDN) for the host site. It can be up to 128 characters long.
If you do not use a DNS the IP address setting appears.
Mailbox prefix
(for digital networking sites 
only)The Mailbox Prefix is the Local Mailbox Prefix of the target site. Message 
Networking ensures that all messages sent to the target site are  prefixed 
with this number. The Mailbox Prefix ensures uniqueness for the receiving 
proxy or networking equipment.
Phone number
(for AMIS sites only)The phone number is the phone number of the destination site. The phone 
number can be a maximum of 30 digits.
Outdial route
(for AMIS sites only )The numbers your site uses to access Line, Pool or Route codes. The 
Outdial route is the Line or Pool number that AMIS uses to make an 
outgoing call or the Route code used to call a specific site.
This setting does not appear if you use a CallPilot Mini system. 
						

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To create a network site
1 Start CallPilot Manager.
2 Click the  Networking  heading.
The Site List page appears.
3 Click the  Add button.
The  Network Site Properties  page appears.
4 In the  Site Name  box type the Site Name.
5 In the  Site Prefix  box type the Site Prefix.
6 Choose the type of site you are adding.
If you want to create a Digital Networking site:
from  Site Type  select Digital (VPIM)
 if you use a DNS server, in the  Host Name box type the FQDN of the site, or if you do 
not use a DNS server, in the  IP Address box type the IP address of the site
in the  Mailbox Prefix  box type the mailbox prefix of the site
 click the  Submit button 
						

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CallPilot Message Networking Set Up and Operation Guide
If you want to create an AMIS site:
from Site Type select AMIS
in the Phone Number box type the phone number that is answered by the Automated 
Attendant at the destination site.
from the Outdial list box select an Outdial route. This setting does not appear if you 
use CallPilot Mini.
 type the Line or Pool number in the Line/Pool # box if you select Line or Pool as the 
Outdial route. This setting does not appear if you use CallPilot Mini.
 click the Submit button
You can record the parameters of the sites you create in:
“Network AMIS mailbox table” on page 75
“AMIS site table” on page 72
Note: You must create a site before you can record a site name for the site. To record a 
site name, follow the procedure for “Recording a site name” on page 17. 
						

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Changing the properties of a network site
You can change properties of a site, except for the Site Prefix. To change the Site Prefix you must 
delete the site and create a new site with a new Site Prefix and properties.
To change the properties of a network site
1 Start CallPilot Manager.
2 Click the  Networking  heading.
The Site List page appears.
3 Select the site you want to change and click the  Change button.
The  Network Site Properties page appears for the site you select.
4 Change the site properties and click the  Submit button. 
						

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CallPilot Message Networking Set Up and Operation Guide
Recording a site name
The recorded site name is a voice recording of the Site Name. This name plays to local users when 
they address a message or review message envelope information. If you do not record the site 
name, the voice prompt says “Unknown site”.
Use the recording procedure that applies to your system. For best results, use a telephone that is 
attached to the same switch as your voicemail system. Avoid using wireless telephones.
To record a site name - CallPilot Mini
1Start CallPilot Manager.
2Click the Networking heading.
The Site List page appears.
3Select the site you want to record a name for and click the Change button.
The Network Site Properties page appears for the site you select.
Note: You must create a site before you can record a site name for the site. 
						

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4 Click the  Voice button.
The page you can record from appears.
5 If you have not previously specified your telephone  number, or if you want to change the 
telephone you record from, click the  Change button and in the  Connect to box, type the 
extension number or telephone number you are using to record the greeting or prompt.
For a local extension, just type the extension number. For a telephone number that is not a 
local extension, type the sequence of digits that dials the telephone number from the voicemail 
system. For example, you might need to dial 9, the area code, and then the telephone number.
6 Click the  OK button.
7 Click the  Dial button.
The telephone rings.
8 Pick up the handset. Do not use Handsfree. Click the  Record button. After the tone, record the 
site name.
9 After you finish recording, click the  Stop button.
10 To listen to the recording, click the  Play button
or
to save the recording, click the  Save button. Your recording will not be saved if you hang up 
the telephone before you click the Save button.
11 Click the  Close button and replace your telephone handset.
The next time you play or record, the phone number shown in the Connect to box is dialed. You do 
not need to hang up each time. The connection remains for several minutes, even if you close the 
window. You can access another greeting or prompt without having to re-answer your telephone. 
The connection disc onnects after several minutes of inactivity, or if you log off CallPilot Manager. 
						

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CallPilot Message Networking Set Up and Operation Guide
To record a site name - CallPilot 150 and Business 
Communications Manager
1Start CallPilot Manager.
2Click the Networking heading.
The Site List page appears.
3Select the site you want to record a name for and click the Change button.
The Network Site Properties page appears for the site you select. 
						

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4 Click the  Voice button. The page you can record from appears. If you use a CallPilot 150 
system, the Import and Export options do not appear.
5 In the  Connect to  box, type the extension number or telephone number you are using to record 
the greeting or prompt. For a local extension, just type the extension number. For a telephone 
number that is not a local extension, type the sequence of digits that dials the telephone 
number from the voicemail system. For example, you might need to dial 9, the area code, and 
then the telephone number.
6 Click the  Record button.
The telephone rings.
7 Pick up the handset. Do not use Handsfree. After the tone, record the site name.
8 After you finish recording, click the  Stop button.
9 To listen to the recording, click the  Play button
or
to save the recording, click the  Save button.
10 Click the  Close button and replace your telephone handset.
You can disconnect the telephone by clicking the Hang Up button or replacing the telephone 
handset. The next time you use Play or Record, the phone number shown in the Connect to box is 
dialed. You do not need to hang up each time. The connection remains for several minutes, even if 
you close the window. You can access another greeting or prompt without having to re-answer 
your telephone. The connection disconnects after several minutes of inactivity, or if you log off 
CallPilot Manager.