Nortel Business Communications Manager Personal Call Manager Instructions Manual

Chapter 1 Personal Call Manager81
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1 Click the  Tools menu and then click  Options.
The Options dialog box appears.
2 Click the Startup Option you want to use.
To change the Startup Option from the task tray:
1 Right-click the Personal Call Manager task tray icon and then click  Options.
The Options dialog box appears.
2 Click the Startup Option you want to use.
Changing the Dialing Rule Setting
The Dialing Rule Setting determines if...

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1Click the Tools menu and then click Options.
The Options dialog box appears.
2Click the Use Rules defined in the Dialing Property Dialog check box to change the setting.
To change the Dialing Rule Setting from the task tray:
1Right-click the Personal Call Manager task tray icon and then click Options.
The Options dialog box appears.
2Click the Use Rules defined in the Dialing Property Dialog check box to change the setting.
Changing the Caller’s Record...

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1 Click the  Tools menu and then click  Options.
The Options dialog box appears.
2 Click the  Auto display contact’s notes page upon answering the call  check box to change 
the setting.
To change the Dialing Rule Setting from the task tray:
1 Right-click the Personal Call Manager task tray icon and then click  Options.
The Options dialog box appears.
2 Click the  Auto display contact’s notes page...

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Removing Personal Call Manager
You can remove Personal Call Manager from your computer. For example, if you get a new 
computer you want to move Personal Call Manager to the new computer. The Uninstall program 
makes sure all of the files that comprise Personal Call Manager are removed from the computer 
hard disk.
To remove the Personal Call Manager software:
1Make sure you have quit Personal Call Manager.
2Click the Windows Start button, point to Settings...

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Glossary
Address Book
The portion of Personal Call Manager where you store the telephone numbers and 
addresses of people and businesses.
Call Forward
A feature that forwards all the calls arriving at your telephone to another telephone.
Calling Line Identification (CLID)
A service provided by the telephone company that allows you to see the caller’s telephone 
number and in some cases the caller’s name. If you subscribe to...

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The menu bar shows the menus available from the main window.
PC (Personal Computer)
A Windows® compatible computer that runs the Personal Call Manager software.
Quick dials
A group of telephone numbers that you can call by selecting a menu item.
Status bar
An area at the bottom of the computer screen which provides information messages about 
Personal Call Manager.
TA P I
TAPI stands for Telephony Application Programming Interface. It is a set of programming 
tools that allows...

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Index
A
acronyms 9
Active Call icon 13, 17, 33
Address Book 14
adding a contact 54
changing the view 52
displaying 16
icons 52
list view 52
tree view 52
Address of contact 56
Answering a call Call Answer dialog box 34
Calls menu 35
held call 36
task tray 35
when is someone calling 33
who is calling 33
window 34
Answering a held conference call Calls menu 44
task tray 44
window 43
B
Blind transfer 37
ButtonsAbout 16
Copy 16
Cut...

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ending 45
hold 43
splitting 44
Conference Call icon 13, 17
Contact
adding 54
address 56
changing 64
copying 65, 67
cutting 69
default telephone number 58
deleting 69
e-mail address 57
finding 39, 40, 48, 61
moving 68
name 56
pasting 67, 69
telephone number 56
conventions, text 9
Copying
contact 65
folders 72
Current Calls box 14
displaying 17
D
Dialing properties 19
Do Not Disturb (DND) 18, 47
Duration, call 18
E
E-Mail Address 57
Exiting Personal Call Manager 83
F
Finding a contact...

Index89
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M
Making a call 28
Address Book 29
Calls menu 29
Quick Dials 32
redialing a number 32
returning a call 32
task tray 29
toolbar 30
Menu bar 14, 15
Moving contacts 68
folders 72
My Contacts 52
N
Name 56
New Call dialog box 33
O
On-line help accessing 78
contents tab 78
find tab 78
index tab 78
opening 78
Outside lines 27
P
Personal Call Manager about 77
exiting 83
location 21
preferences 79
quitting 83
removing 84
starting 12...

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Task tray menu 13
icons 13
Telephone line used 18, 19
Telephone lines 27
Telephone number of contact 56
default 58
Telephone synchronization 78
text conventions 9
Tone dialing 27
Toolbar 14
About button 16
buttons 16
Copy button 16
Cut button 16
Detail button 16, 18
displaying 15
Find Person button 16
Large Icons button 16, 18
List button 16, 18
Manual Dial button 17
New Contact 16
New Folder 16
Paste button 16
Small Icons button 16, 18
Up one level button 16
Transferring a call
blind...