Nokia 3620 User Guide

							[ 92 ] 2To download or view the service, press Download message. The note 
Downloading message is displayed. The phone starts to make a data 
connection, if needed. 
3Press Back to return to Inbox.
VIEWING SERVICE MESSAGES IN THE BROWSER
When you are browsing, select Options→ Read service msgs. to download 
and view new service messages.
 MY FOLDERS
Options in My folders are: Open, New message, Delete, 
Message details, Move to folder, New folder, Rename, Help, and Exit.
In My folders you can organize your messages into folders, create new 
folders, and rename and delete folders. Select Options→ Move to folder, 
New folder, or Rename folder. For more information, see “Move items to a 
folder” on p. 18. 
Templates folder
You can use text templates to avoid rewriting messages that you send 
often. To create a new template, select Options→ New template.
 REMOTE MAILBOX
Select New message→ Create:→ E-mail or Mailbox in the 
Messaging main view. If you have not set up your e-mail account, 
you will be prompted to do so. See “Settings for e-mail” on p. 103.
When you open this folder, you can connect to your remote mailbox to:
Retrieve new e-mail headings or messages. 
View your previously retrieved e-mail headings or messages offline. 
The Settings wizard program included in the PC Suite can help you 
configure access point and mailbox settings. You can also copy existing 
settings, for example, from your computer to your phone. See the 
CD-ROM supplied in the sales package. 
						

							[ 93 ]Messaging
When you create a new mailbox, the name you give to the mailbox 
automatically replaces Mailbox in the Messaging main view. You can 
have several mailboxes (max. six).
Open the mailbox
When you open the mailbox, you can choose whether you want to view 
the previously retrieved e-mail messages and e-mail headings offline or 
connect to the e-mail server. 
When you scroll to your mailbox and press  , the phone asks you if you 
want to Connect to mailbox?. Select Yes to connect to your mailbox or No 
to view previously retrieved e-mail messages offline.
Another way to start a connection is to select Options→ Connect.
VIEW E-MAIL MESSAGES WHEN ONLINE
When you are online, you are continuously connected to a remote mailbox 
by a data call or a packet data connection. See also “Data connection 
indicators” on p. 14, “GSM data calls” on p. 37, and “GPRS Packet data” 
on p. 38.
Note: If you are using the POP3 protocol, e-mail messages are not 
updated automatically in online mode. To see the newest e-mail 
messages, you need to disconnect and then make a new connection 
to your mailbox.
Options when viewing e-mail headings are: Open, New message, 
Connect /Disconnect, Retrieve, Delete, Message details, Copy, Mark/
Unmark, Help, and Exit.
VIEW E-MAIL MESSAGES WHEN OFFLINE
When you view e-mail messages offline, your phone is not connected to 
the remote mailbox. This mode may help you to save on connection costs.
To view e-mail messages offline, you must first retrieve e-mail messages 
from your mailbox, see the next section. After you have retrieved the 
e-mail messages to your phone, to end the data connection, select 
Options→ Disconnect.  
						

							[ 94 ] Now you can continue reading the retrieved e-mail headings and/or the 
retrieved e-mail messages offline. You can write new e-mail messages, 
reply to the retrieved e-mail messages, and forward e-mail messages. You 
can order the e-mail messages to be sent the next time you connect to 
the mailbox. When you open Mailbox the next time and you want to view 
and read the e-mail messages offline, answer No to the Connect to 
mailbox? query.
Retrieve e-mail messages from the mailbox
If you are offline, select Options→ Connect to start a connection to a 
remote mailbox.
The remote mailbox view is similar to the Inbox folder in Messaging. You 
can move up and down in the list by pressing   or  . The following 
icons are used to show the status of the e-mail:
—new e-mail (offline or online mode). The content has not been 
retrieved from the mailbox to your phone (the arrow in the icon is 
pointing outwards).
—new e-mail, the content has been retrieved from the mailbox (arrow 
pointing inwards). 
—for e-mail messages that have been read.
—for e-mail headings that have been read and the message content 
has been deleted from the phone.
1When you have an open connection to a 
remote mailbox, select Options→ Retrieve, 
New—to retrieve all new e-mail 
messages to your phone.
Selected—to retrieve only the e-mail 
messages that have been selected. Use 
the Mark/Unmark→ Mark /Unmark 
commands to select messages one by 
one. See “Mark multiple items” on p. 18 
for information on how to select many 
items at the same time. 
						

							[ 95 ]Messaging
All—to retrieve all messages from the mailbox. 
To cancel retrieving, press Cancel.
After you have retrieved the e-mail messages, you can continue 
viewing them online. 
2Select Options→ Disconnect to close the connection and to view the 
e-mail messages offline.
COPY E-MAIL MESSAGES TO ANOTHER FOLDER 
If you want to copy an e-mail from the remote mailbox to a folder 
under My folders, select Options→ Copy. Select a folder from the list 
and press OK.
Open e-mail messages
When you are viewing e-mail messages either in online or offline mode, 
scroll to the e-mail you want to view and press   to open it. If the e-mail 
message has not been retrieved (arrow in the icon is pointing outwards) 
and you are offline and select Open, you will be asked if you want to 
retrieve this message from the mailbox. Note that the data connection is 
left open after the e-mail has been retrieved. Select Options→ Disconnect 
to end the data connection.
Options when viewing an e-mail message are: Reply, Forward, Delete, 
Attachments, Message details, Move to folder, Add to Contacts, Find, Help, 
and Exit.
Disconnect from mailbox
When you are online, select Options→ Disconnect to end the data call 
or GPRS connection to the remote mailbox. See also “Data connection 
indicators” on p. 14.
View e-mail attachments
Options in the Attachments view are: Open, Retrieve, Save, Send, Delete, 
Help, and Exit. 
						

							[ 96 ] Open a message that has the attachment indicator   and select Options→ 
Attachments to open the Attachments view. In the Attachments view, you 
can retrieve, open, or save attachments. You can also send attachments 
by infrared or Bluetooth connection.
Warning: E-mail attachments may contain viruses or otherwise be 
harmful to your phone or PC. Do not open any attachment if you 
are not sure of the trustworthiness of the sender. For more 
information, see “Certificate management” on p. 46.
Retrieve attachments to the phone
If the attachment has a dimmed indicator, it has not been retrieved to the 
phone. To retrieve the attachment, scroll to it and select Options→ Retrieve.
Note: If your mailbox uses the IMAP 4 protocol, you can decide 
whether to retrieve e-mail headings only, messages only, or messages 
and attachments. With the POP3 protocol, the options are e-mail 
headings only or messages and attachments. For further information, 
see “Settings for e-mail” on p. 103.
To save memory, you can remove attachments from an e-mail while 
retaining them on the e-mail server. Select Options→ Delete in the 
Attachments view.
Open an attachment
1In the Attachments view, scroll to an attachment and press   to 
open it. 
If you are online, the attachment is retrieved directly from the 
server and opened in the corresponding application.
If you are offline, the phone asks if you want to retrieve the 
attachment to the phone. If you answer Yes, a connection to the 
remote mailbox is started.
2Press Back to return to the e-mail viewer.
Supported image formats are listed on p. 59. To see a list of other file 
formats supported by the Nokia 3620 and Nokia 3660, see the product 
information at www.nokia.com
.  
						

							[ 97 ]Messaging
SAVE ATTACHMENTS SEPARATELY
To save an attachment, select Options→ Save in the Attachments view. 
The attachment is saved in the corresponding application. For example, 
sounds can be saved in Recorder and text files (.TXT) in Notes. 
Attachments such as images can be saved on a memory card, if one is used.
Delete e-mail messages
To delete an e-mail from the phone while still retaining it in the remote 
mailbox, select Options→ Delete → Phone only.
Note: The phone mirrors the e-mail headings in the remote mailbox. 
So, although you delete the message content, the e-mail heading 
stays in your phone. If you want to remove the heading as well, you 
have to first delete the e-mail message from your remote mailbox 
and then make a connection from your phone to the remote mailbox 
again to update the status.
To delete an e-mail from both the phone and the remote mailbox, select 
Options→ Delete→ Phone and server.
Note: If you are offline, the e-mail will be deleted first from your 
phone. During the next connection to the remote mailbox, it will be 
automatically deleted from the remote mailbox. If you are using 
the POP3 protocol, messages marked to be deleted are removed 
only after you have closed the connection to the remote mailbox.
UNDELETE E-MAIL MESSAGES WHEN OFFLINE
To cancel deleting an e-mail from both the phone and server, scroll to an 
e-mail that has been marked to be deleted during the next connection 
( ), and select Options→ Undelete.
 OUTBOX
The Outbox is a temporary storage place for messages waiting 
to be sent. Status of the messages in Outbox is displayed as follows:
Sending—A connection is being made and the message is being sent. 
						

							[ 98 ] Waiting/Queued—For example, if there are two similar types of messages 
in Outbox, one of them is waiting until the first one is sent.
Resend at (time)—Sending has failed. The phone will try to send the 
message again after a time-out period. Press Send if you want to 
restart the sending immediately.
Deferred—You can set documents to be ‘on hold’ while they are in 
Outbox. Scroll to a message that is being sent and select Options→ 
Defer sending.
Failed—The maximum number of sending attempts has been reached. 
Sending has failed. If you were trying to send a text message, open 
the message and check that the Sending settings are correct.
Example:Messages are placed in the Outbox, for example, when your 
phone is outside the system coverage area. You can also 
schedule e-mail messages to be sent the next time you 
connect to your remote mailbox.
 VIEW MESSAGES ON A SIM CARD
Before you can view SIM messages, you need to copy them to a folder in 
your phone. 
1In the Messaging main view, select Options→ SIM messages.
2Select Options→ Mark/Unmark→ Mark or Mark all to mark messages.
3Select Options→ Copy. A list of folders opens.
4Select a folder and press OK. Go to the folder to view the messages.
 CELL BROADCAST (SYSTEM SERVICE)
Options in Cell broadcast are: Open, Subscribe / Unsubscribe, 
Hotmark / Unhotmark, Topic, Settings, Help, and Exit.    
In the Messaging main view, select Options→ Cell broadcast.
You can receive messages on various topics, such as weather or traffic 
conditions from your service provider. For available topics and relevant 
topic numbers, contact your service provider. In the main view you can see: 
						

							[ 99 ]Messaging
The status of the topic: —for new, subscribed messages and 
—for new, unsubscribed messages.
The topic number, topic name, and whether it has been flagged ( ) 
for follow-up. You will be notified when messages belonging to a 
flagged topic have arrived.
Note: A packet data (GPRS) connection may prevent cell broadcast 
reception. Contact your service provider for the correct GPRS settings. 
For further information on the GPRS settings, see “GPRS Packet 
data” on p. 38.
 SERVICE COMMAND EDITOR
In the Messaging main view, select Options→ Service command.
You can send service requests, such as activation commands for system 
services (also known as USSD commands), to your service provider. For 
more information, contact your service provider. 
To send a request in the standby mode or when you have an active call, 
key in the command number(s) and press Send. If you need to enter letters 
as well as numbers, select Messaging→ Options→ Service command.
 MESSAGING SETTINGS
The Messaging settings are divided into groups according to the different 
message types. Scroll to the settings you want to edit and press 
.
Settings for text messages
Options when editing text message center settings are: New msg. 
center, Edit, Delete, Help, and Exit.
Go to Messaging and select Options→ Settings→ Text message to open 
the following list of settings:
Message centers—Lists all the text message service centers that have 
been defined. See “Add a new text message center” on p. 100.
Msg. center in use (Message center in use)—Defines which message 
center is used for delivering text messages and smart messages such 
as picture messages. 
						

							[ 100 ] Receive report (delivery report)—When this system service is set to 
Ye s, the status of the sent message (Pending, Failed, Delivered) is 
shown in the Log. 
Message validity—If the recipient of a message cannot be reached 
within the validity period, the message is removed from the text 
message service center. Note that the system must support this 
feature. Maximum time is the maximum amount of time allowed 
by the system.
Message sent as—The options are Text, Fax, Paging, and E-mail. 
For further information, contact your service provider.
Note: Change this option only if you are sure that your service 
center is able to convert text messages into these other formats.
Preferred connection—You can send text messages by the normal 
GSM system or by GPRS, if supported by the system. See “GPRS Packet 
data” on p. 38.
Reply via same ctr. (system service)—By setting this option to Yes, if 
the recipient replies to your message, the return message is sent using 
the same text message service center number. Note that this may not 
work between all operators.
ADD A NEW TEXT MESSAGE CENTER
1Open Message centers and select Options→ New msg. center.
2Press  , write a name for the service center and press OK.
3Press  , press   and write the number of the text message service 
center (Must be defined). Press OK. You need the message center 
number to send text and picture messages. You can get the number 
from your service provider. 
To use the new settings, go back to the settings view and scroll to 
Msg. center in use. Press   and select the new service center. 
						

							[ 101 ]Messaging
Settings for multimedia messages
Go to Messaging and select Options→ Settings→ Multimedia message 
to open the following list of settings:
Preferred connection (Must be defined)—Select which access point 
is used as the preferred connection for the multimedia message 
center. See “Settings for multimedia messages” on p. 101.
Note: If you receive multimedia message settings in a smart 
message and save them, the received settings are automatically 
used for the Preferred connection. See “Receive smart messages” 
on p. 90.
Secondary conn.—Select which access point is used as the secondary 
connection for the multimedia message center. 
Note: Both Preferred connection and Secondary conn. must have 
the same Homepage setting pointing to the same multimedia 
service center. Only the data connection is different.
Example: If your preferred connection uses a packet data connection, you 
may want to use high-speed data or data call for the secondary connection. 
This way you are able to send and receive multimedia messages even 
when you are not in a system that supports packet data. For availability 
of and subscription to data services, please contact your service provider. 
See also “Data connections and access points” on p. 36.
Multimedia reception—Select:
Only in home net.—if you want to receive multimedia messages 
only when you are in your home system. When you are outside 
your home system, multimedia message reception is turned off.
Always on—if you want to receive multimedia messages always. 
Off—if you do not want to receive multimedia messages or 
advertisements at all.
Note: When you are outside your home system, sending and 
receiving multimedia messages may cost more. If the settings 
Only in home net. or Always on have been selected, your 
phone can make an active data call or GPRS connection 
without your knowledge.