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Nitsuko Digital System Feature And Terminal Programming Manual

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Page 681

Table 2  SYSTEM RING RATES
Note:Each group of four extensions rings with different tones. This is called
Distinctive Ringing. For example, extension 300 rings differently than 
extension 301. Extension 301 rings differently than extension 302.
Every fourth extension, the Distinctive ringing pattern repeats. For example, 
extension 300 rings the same as extension 304. Extension 301 rings the same as
extension 305, and so on.
Table 3  SYSTEM TONES
TRUNK
ICM
01 34(Seconds)
01850B6
2
CALLBACK
TWO BEEPS
BUSY...

Page 682

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
CodeFunction
Account Codes
#+10 dig. Account Code Number
Automatic Call Distribution
4# ACD agent puts self back in service
6# ACD agent removes self from service
#+6+8+6+9 or 6 Erase OPA/ACD messages (dial 9) or abort procedure (dial 6)
#+DSS Con.+4 ACD supervisor puts agent back in service
#+DSS Con.+7 ACD supervisor removes agent from service
Call Forwarding
# Cancel Call Forwarding
#+0 Forward...

Page 683

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
CodeFunction
Digital Door Box
310,311,322, 323 Digital Door Box extension numbers
FTR At keyset, press and hold FTR to activate the associated Relay Box relay
* At ASI/OPX/ESL, press (do not hold) * to activate the associated Relay Box relay
Directed Call Pickup
*300-*347 Directed Call Pickup codes for one and two cabinet systems
*300-*371 Directed Call Pickup codes for three cabinet systems...

Page 684

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
CodeFunction
Last Number Redial
** Last Number Redial
DIAL+LAST From idle, redial last number dialed
Message Waiting
6 While hearing busy tone at ASI/OPX/ESL set, dial 6 to send message
*6 Retrieve Message Waiting
#* Cancel all Messages Waiting left at own extension
Night Answer
*0 Pick up night mode call ringing External Paging
Operator Assistance
#6+8+02-07 Record OPA message 02-07
#6+8+5+02-07...

Page 685

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
CodeFunction
DIAL+key From idle, dial Speed Dial number stored under key
Split
*7 Retrieve second call
Time and Date
#8 Set Time
#9 Set Date
6 While idle, dial 6 to hear the extension number
8 While idle, dial 8 to hear the time
Walking Class of Service
## Digits dialed before Walking Class of Service code
Miscellaneous
#+0 From attendant, set baud rate of COM ports (see page 7)
0-5 After attendant...

Page 686

Table 5  ATTENDANT DISPLAYS
This display... Appears when using... And shows...
0-5=300-19200 Terminal Programming Attendant has dialed ICM, #, 0,selected port
to program (1 or 2), and system is asking
for port speed entry
300 Terminal Programming Port speed of 300 baud selected
1200 Terminal Programming Port speed of 1200 baud selected
2400 Terminal Programming Port speed of 2400 baud selected
4800 Terminal Programming Port speed of 4800 baud selected
9600 Terminal Programming Port speed of 9600 baud...

Page 687

Table 6  ACD SUPERVISOR DISPLAYS
This display... Appears when using... And shows...
02 X-304 1:23 Automatic Call Distribution Two calls are waiting and extension 304 has the
longest waiting call (1 minute, 23 seconds)
01 L-01 3:21 Automatic Call Distribution Line 01 has one call waiting for 3:21
4=INST,7=REMOVE Automatic Call Distribution ACD Supervisor dialed ICM # and pressed DSS
Console key for member extension
ABORTED Selectable Display Messages ACD supervisor has dialed N to abort the procedure...

Page 688

Table 7  TELEPHONE DISPLAYS 
This display.. Appears when using... And shows...
0,1,PK,SPD KEY Intercom, Speed Dial Options when programming Intercom Voice
Announce, Group Call Pickup ringing and One-
Touch Speed Dial keys
A-Y,0=SPACE,Q,Z Speed Dial In the Speed Dial programming mode, user has
dialed Y to program Speed Dial names
A-Y,0=QZ,#=ALL Directory Dialing After dialing I, P or C for Directory Dialing, user
dials * for options
ACCESS DENIED Directory Dialing User tries to use company-wide directory...

Page 689

Table 7  TELEPHONE DISPLAYS 
This display.. Appears when using... And shows...
DO NOT DISTURB Intercom, Station Call
 CoverageUser called extension in DND
DSS LAMP FIELD Intercom, Direct Station 
SelectionUser pressed ICM and enabled DSS keys
DSS,EXT,6,9,8 ? Call Forwarding, DSS,
Selectable Display MessagesUser dialed ICM # and system shows selection
options
ENTER A/C CODE ARS User places an outside call and system requests
an Account Code
ENTER BIN # Speed Dial User is programming Speed Dial bins
ENTER...

Page 690

Table 7  TELEPHONE DISPLAYS 
This display.. Appears when using... And shows...
NO SPEED DIAL Speed Dial User is trying to enter the users Personal
Directory with no Speed Dial blocks assigned in
programming
NO. OF MSG=nn Voice Mail Compatibility User pressed MSG to check the number of Voice
Mail messages waiting
ORBIT RECALL nnn Park Call user parked is recalling user extension (nnn)
P Assigned name Directed Call Pickup,
Group PickupUser has picked up a call from extension with
assigned name
PARKED IN nn...
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