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Nitsuko Digital System Feature And Terminal Programming Manual
Nitsuko Digital System Feature And Terminal Programming Manual
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Page 681
Table 2 SYSTEM RING RATES Note:Each group of four extensions rings with different tones. This is called Distinctive Ringing. For example, extension 300 rings differently than extension 301. Extension 301 rings differently than extension 302. Every fourth extension, the Distinctive ringing pattern repeats. For example, extension 300 rings the same as extension 304. Extension 301 rings the same as extension 305, and so on. Table 3 SYSTEM TONES TRUNK ICM 01 34(Seconds) 01850B6 2 CALLBACK TWO BEEPS BUSY...
Page 682
Table 4 SYSTEM NUMBER PLAN Note:All the functions below are from Intercom dial tone (except where noted). CodeFunction Account Codes #+10 dig. Account Code Number Automatic Call Distribution 4# ACD agent puts self back in service 6# ACD agent removes self from service #+6+8+6+9 or 6 Erase OPA/ACD messages (dial 9) or abort procedure (dial 6) #+DSS Con.+4 ACD supervisor puts agent back in service #+DSS Con.+7 ACD supervisor removes agent from service Call Forwarding # Cancel Call Forwarding #+0 Forward...
Page 683
Table 4 SYSTEM NUMBER PLAN Note:All the functions below are from Intercom dial tone (except where noted). CodeFunction Digital Door Box 310,311,322, 323 Digital Door Box extension numbers FTR At keyset, press and hold FTR to activate the associated Relay Box relay * At ASI/OPX/ESL, press (do not hold) * to activate the associated Relay Box relay Directed Call Pickup *300-*347 Directed Call Pickup codes for one and two cabinet systems *300-*371 Directed Call Pickup codes for three cabinet systems...
Page 684
Table 4 SYSTEM NUMBER PLAN Note:All the functions below are from Intercom dial tone (except where noted). CodeFunction Last Number Redial ** Last Number Redial DIAL+LAST From idle, redial last number dialed Message Waiting 6 While hearing busy tone at ASI/OPX/ESL set, dial 6 to send message *6 Retrieve Message Waiting #* Cancel all Messages Waiting left at own extension Night Answer *0 Pick up night mode call ringing External Paging Operator Assistance #6+8+02-07 Record OPA message 02-07 #6+8+5+02-07...
Page 685
Table 4 SYSTEM NUMBER PLAN Note:All the functions below are from Intercom dial tone (except where noted). CodeFunction DIAL+key From idle, dial Speed Dial number stored under key Split *7 Retrieve second call Time and Date #8 Set Time #9 Set Date 6 While idle, dial 6 to hear the extension number 8 While idle, dial 8 to hear the time Walking Class of Service ## Digits dialed before Walking Class of Service code Miscellaneous #+0 From attendant, set baud rate of COM ports (see page 7) 0-5 After attendant...
Page 686
Table 5 ATTENDANT DISPLAYS This display... Appears when using... And shows... 0-5=300-19200 Terminal Programming Attendant has dialed ICM, #, 0,selected port to program (1 or 2), and system is asking for port speed entry 300 Terminal Programming Port speed of 300 baud selected 1200 Terminal Programming Port speed of 1200 baud selected 2400 Terminal Programming Port speed of 2400 baud selected 4800 Terminal Programming Port speed of 4800 baud selected 9600 Terminal Programming Port speed of 9600 baud...
Page 687
Table 6 ACD SUPERVISOR DISPLAYS This display... Appears when using... And shows... 02 X-304 1:23 Automatic Call Distribution Two calls are waiting and extension 304 has the longest waiting call (1 minute, 23 seconds) 01 L-01 3:21 Automatic Call Distribution Line 01 has one call waiting for 3:21 4=INST,7=REMOVE Automatic Call Distribution ACD Supervisor dialed ICM # and pressed DSS Console key for member extension ABORTED Selectable Display Messages ACD supervisor has dialed N to abort the procedure...
Page 688
Table 7 TELEPHONE DISPLAYS This display.. Appears when using... And shows... 0,1,PK,SPD KEY Intercom, Speed Dial Options when programming Intercom Voice Announce, Group Call Pickup ringing and One- Touch Speed Dial keys A-Y,0=SPACE,Q,Z Speed Dial In the Speed Dial programming mode, user has dialed Y to program Speed Dial names A-Y,0=QZ,#=ALL Directory Dialing After dialing I, P or C for Directory Dialing, user dials * for options ACCESS DENIED Directory Dialing User tries to use company-wide directory...
Page 689
Table 7 TELEPHONE DISPLAYS This display.. Appears when using... And shows... DO NOT DISTURB Intercom, Station Call CoverageUser called extension in DND DSS LAMP FIELD Intercom, Direct Station SelectionUser pressed ICM and enabled DSS keys DSS,EXT,6,9,8 ? Call Forwarding, DSS, Selectable Display MessagesUser dialed ICM # and system shows selection options ENTER A/C CODE ARS User places an outside call and system requests an Account Code ENTER BIN # Speed Dial User is programming Speed Dial bins ENTER...
Page 690
Table 7 TELEPHONE DISPLAYS This display.. Appears when using... And shows... NO SPEED DIAL Speed Dial User is trying to enter the users Personal Directory with no Speed Dial blocks assigned in programming NO. OF MSG=nn Voice Mail Compatibility User pressed MSG to check the number of Voice Mail messages waiting ORBIT RECALL nnn Park Call user parked is recalling user extension (nnn) P Assigned name Directed Call Pickup, Group PickupUser has picked up a call from extension with assigned name PARKED IN nn...