Nitsuko Digital System Feature And Terminal Programming Manual

To forward calls to your Voice Messaging System mailbox:
1. Lift handset.
If you have a One-Touch Speed Dial key, you can press the key instead of using steps 2-5.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press PGM#.
Listen for: Dial tone stops
4. Dial Voice Messaging master extension number or press the MSG key.
If you have an ESL, you 
must dial the Voice Messaging master extension number.
You can optionally press a DSS Console Hotline key.
5.
-Dial 1 to forward...

To Transfer a call to the Voice Messaging System (ESL set only):
Note:  The caller being transferred must enter the extension number of the person for whom they wish to
   leave a message.
1. Press TRF.
Listen for: Dial tone
2. Dial the VX master number.
Listen for: Dial tone
3. Hang up.
To record your conversation (if your keyset has a Record key):
Not available to ESL sets.
ICM On if an Intercom call
1. Press Record key.
After a few seconds:
Listen for: Two beeps and an announcement when the Voice...

VOICE MODULE UNIT (VMU)
Description
Available in Software Levels:
Base AUX 
N/A
> 02.10
The Voice Module Unit (P/N 88522) is a 12 Station Module enhanced with three channels of digital recording
and playback capability. When added to your system, the VMU provides the following important new features
previously not available:
•ACD Announcements
•Operator Assistance (OPA)
•Personal Greeting
•Voice Prompting Messages
In addition to playing back the standard Voice Prompting Messages, the VMU can also store...

To configure the VMU dialing and message options...
➣CP- Inhibit OPA Transfers to Extension (BY0:1)
Allow/deny OPA Transfers to extensions with this Class of Service. [0=allow transfer, 1=deny transfer]
➣E- Extensions, E3- Extension Class of Service
Assign Class of Service to extensions. [00-27, 30 for operators]
➣QE- Line Gain Table, Gain
Program the last two trunk ports of the VMU for -6 dB gain.
➣QH- OPA Configuration, OPA Group Routing
Assign the termination (destination) for each OPA access digit...

Voice Mail Compatibility (Integrated Voice Messaging)
A Voice Messaging system may contend for the DTMF receivers required by the VMU. Keep this in
mind when installing both VMU and Voice Messaging in the same system. To minimize contention, use
ASI P/N 89749 for Voice Messaging.
Feature Operation
To initialize the VMU messages:
Initializing erases all the existing VMU messages, if any..  This also erases the ACD All Agents
Busy message and Personal Greetings. Y
1. Lift handset.  Press ICM.
Listen for:...

To call into the system using Operator Assistance:
1. Dial system telephone number.
2. After the VMU answers your call, dial announced option:
•Dial single-digit option.
   OR
•Dial 3 plus the extension number you wish to reach.
The incoming call rings the destination extension on a line or loop key (at the Trunk ring rate). If
unanswered, an OPA call to an extension rings all extensions with ring and access for the trunk.
Features: Removing Trunks to Walking Class of Service
VOICE MODULE UNIT (VMU)...

VOICE PROMPTING MESSAGES
Description
Available in Software Levels:
Base AUX 
N/A
> 02.10
The system plays Voice Prompting Messages to inform a user of the status of their call.  Voice Prompting Mes-
sages help a user as the call progresses.  In addition, Voice Prompting Messages remind users when they have ac-
tivated certain features (such as Call Forwarding).  The chart below shows the Voice Prompting Messages.
Voice Prompting Messages
This message...Occurs when user...
All lines are busy.  For...

Voice Prompting Messages requires a VMU Module.
Conditions 
Requires AUX Module 
> 02.10.
Default Configuration
Voice Prompting Messages occur as indicated in the chart above when the VMU is installed. 
Programming
Required Programming
None
Other Programming
➣QJ- Intercom Call Control, Alerts (Call Forwarding)
Enable/disable the Voice Prompting Message, Your calls have been forwarded.  [N=allow, Y=deny]
➣QJ- Intercom Call Control, Alerts (Message)
Enable/disable the Voice Prompting Message, You have a...

VOLUME CONTROLS
Description
Each keyset and ESL telephone has three separate volume adjustments:  Background Music, handset and
Handsfree.  The Background Music adjustment also sets the volume of incoming ringing and paged an-
nouncements.  With Volume Controls, each keyset or ESL user can individually set volumes to their most com-
fortable level.
When the user sets the volume for BGM and Intercom calls (handset or Handsfree), the level remains until the
user changes it.  When the user sets the level...

Related Features
Analog Station Interface (ASI) / Off-Premise Extension (OPX)
Single line sets connected to ASIs or OPX ports do not have volume controls.  The system sets their Inter-
com volumes at a nominal level.
Automatic Route Selection
In AUX Module 
> 02.10, pressing VOL UP or VOL DN while listening to ARS dial tone has no effect on
the dial tone volume.  The ARS dial tone volume is preset to an optimum level in system software.  It
cannot be adjusted by the user.
Digital Door Box
An extension...