Nitsuko 124i/384i Software Manual
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Page 801
10Voice Mail/VAU ACD Announcement Repeat Time This option is used to set the Repeat Time for the ACD Announcement. This allows different timers for answering an ACD call with the first announcement and another timer for the repeat announcement. Refer to the ACD Manual (P/N 92000ACD**). Requires 384i 3.07.24 or higher or 124i Base or EXCPRU 4.02 or higher.0-64800 seconds 60 seconds 11Forced Account Code Interdigit Time The system waits this interval for a user to enter a Forced Account Code.0-64800...
Page 802
0415 - Repeat Redial Count Sorts Data Updates CEU Can be Copied Description 124i Available. 384i Available — separate entry for each Tenant Group. INUse Program 0415 - Repeat Redial Count to set how many a Repeat Redial will automatically repeat if the call does not go through. In 384i, you can make a separate entry for each of the four Tenant Groups. The range is 0-255. Conditions None Feature Cross Reference Repeat Redial Telephone Programming Instructions To enter data for Program 0415...
Page 803
0416 - Voice Mail Integration Options Sorts Data Updates CEU Can be Copied Description 124i Available. 384i Available — separate entries for each Tenant Group. INUse Program 0416, Voice Mail Integration to customize certain Voice Mail integration options. Refer to the following chart for a description of each option, its range and default setting. In 384i, you can make separate en- tires for each of the four Tenant Groups. Voice Mail Integration Options Item Description Range Default 1Voice Mail...
Page 804
Item 1 = Call Screening, Item 2 = Park and Page and Item 3 = Message Waiting. 6. For the item selected, enter 1 to enable the option; 0 to disable the option. 7. HOLD Item No? 8. Return to step 5 and select another item (1-3). OR HOLD + Return to step 3 and select another Tenant Group (1-4). OR HOLD + HOLD to exit. 0400 - Extension Options (For Tenant Groups) 0416 - Voice Mail Integration Options 768 PROGRAMMING 92000SWG08 Issue 1-0
Page 805
0417 - Traffic Management Report Options Sorts Data Updates CEU Can be Copied Description 124i Not available. 384i Available — requires system software 3.04. INUse Program 0417 - Traffic Management Report Options to set various options for the Traffic Management Report. You make separate entries for each Tenant Group. The Traffic Managment Report report includes call data and Automatic Call Distribution (ACD) data. Refer to the ACD Manual (P/N 92000ACD**) for the specif- ics on ACD. Traffic...
Page 806
Traffic Management Report Options Item Description Range Default 4 (Cont’d)ModeEntry 0 Manual aprinting enabled. Manual printing will occur when requested in 0417 Item 3. Entry 1 Automatic printing (at a preset time) enabled for trunk data only. The TMS report will include only sections 2 and 5. Use the prompts Hour and MIN below to select the automatic print time. The TMS data clears after the report prints. Entry 2 Automatic printing (at a preset time) enabled for trunk and ACD data only. The TMS...
Page 807
2. Return to step 4 in Part 1 to select another item. OR HOLD + Return to step 3 in Part 1 to select another Tenant Group. OR HOLD + HOLD to exit. Part 3 To enter data for Item 2 (TMS Report Print Range): 1. Enter the first extension in the print range (1-256) + HOLD To (EXT) 2. Enter the last extension in the print range (1-256) + HOLD From (TRK) 3. Enter the first trunk in the print range (1-128) + HOLD To (TRK) 4. Enter the last extension in the print range + HOLD 5. Return to step 4 in Part 1 to...
Page 808
0419 - Class of Service Options (Part B) Sorts Data Updates CEU Can be Copied Description 124i Available — refer to the required system software levels for each item. 384i Available — refer to the required system software levels for each item. IN Use Program 0419 - Class of Service Options (Part B) to set the Extension Class of Service (COS) options. Assign Class of Service to extensions in Program 1005 - Class of Service. The 384i has 15 Classes of Service in each of four Tenant Groups. The...
Page 809
Class of Service Options (Part B), Program 0419 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9 384i COS 15 124i COS 10 6(384i 3.06.06) Enhanced Dial BufferingUse this option to enable (1) or disable (0) Enhanced Dial Buffering. If disabled, the system uses the standard dial buffering.Park 0 (standard dial buffering enabled) 7(384i 3.07.10 or higher or 124i EXCPRU 4.02 or higher ACD Supervisor’s Position EnhancementThis option must be enabled in order for the operator to use...
Page 810
Class of Service Options (Part B), Program 0419 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9 384i COS 15 124i COS 10 13(384i 3.07.24 or higher) Block Manual Off Hook SignalingEnable (1) or disable (0) an extension’s ability to block off hook signals manuall sent from a co-worker.Off Hook Signaling0 (Block Manual Off Hook Signaling disabled) 14(384i 3.07.24 or higher) Block Camp OnEnable (1) or disable (0) an extension’s ability to block callers from dialing 2 to Camp On.Off...