Nitsuko 124i/384i Software Manual

Direct Inward Line (DIL)
Description
 124i Available — 52 trunks, 96
extensions/virtual extensions and
eight Department Groups. 384i Available — 128 trunks, 384
extensions/virtual extensions and 32
Department Groups.
- Department Group as DIL
destination always available.- Department Group as DIL
destination requires system software
3.04 or higher.
- DIL overflow to Voice Mail requires
Base 2.13, EXCPRU 2.18 or higher.- DIL overflow to Voice Mail requires
system software 3.05.15 or higher.
- DIL...

Programming
Start
Stop
Should extension
have a DIL?StopNoIn 0901:14-17, enter
4 for each Night
Service Mode.
In 0917, enter
DIL destination.
Should DIL also ring
extensions line key?In 1006, enter the
DIL trunk number for
line key.
Should extensions
have outgoing
access to DIL?Program 0911
for trunks; 0912
for extensions.
If a DIL rings too long,
does it route to the
overflow destination after
the proper interval?In 0405:62, change the
DIL No Answer Time.
Should the DIL overflow
destination be a Ring...

Programming (Cont’d)
➣
0405 - System Timers (Part A), Item 62: DIL No Answer Time
Set the DIL No Answer Time (0-64800 seconds).  If DIL Delayed Ringing is set in program 0919, this
option sets the DIL Delayed Ring interval.
➣0901 - Basic Trunk Port Setup (Part A), Items 14 to 17: Trunk Service Type
Assign each DIL Service Type 4. Make an entry for each Night Service mode.
➣0909 - Extension Ring Group Assignment
Assign the extensions that should receive the overflow to the ring group programmed in 0919...

Operation
To answer a call on your Direct Inward Line:
1. Lift handset.
2. At keyset, press flashing line key for DIL.
If you don’t have a line key for the DIL, the DIL rings an idle CALL key.
If you have Ringing Line Preference, lifting the handset answers the call.
If you don’t answer the call, it may ring other extensions (i.e., the DIL No Answer Ring Group).
To place a call on your Direct Inward Line:
1. Lift handset.
2. At keyset, press line key for DIL
OR
Dial #9 and the DIL trunk number (e.g.,...

Direct Inward System Access (DISA)
Description
 124i Available — 15 users, 8 DISA
Classes of Service and 52 trunks.  384i Available — 15 users per Tenant
Group, 15 DISA Classes of Service
and 128 trunks. 
-Requires DTDU PCB for DTMF
DISA trunks.- Requires DTMF receivers on CDTU
PCB for DTMF DISA trunks.
- Enhanced Answer Supervision
requires Base 2.13, EXCPRU 2.18 or
higher. See page  844.- Enhanced Answer Supervision
requires system software 3.05.15.
See page  844.
- Oveflow routing to Voice Mail...

Description (Cont’d)
•Trunk Group Access
DISA callers may be able to access a specific trunk group for outgoing calls through the system.  To ac-
cess a Trunk Group, the user dials Service Code 804 followed by the Trunk Group number (e.g., 1).  This
allows the DISA caller to place an outgoing call over the selected group.  Trunk Group Access bypasses
the system’s Trunk Group Routing/ARS.  As with dial 9 access, any toll charges are incurred by the sys-
tem.  Also see Direct Trunk Access below.
•Common...

Programming
Start
(384i Only) In 0303, reserve at
least one CDTU block for
DTMF reception (entry 2).
In 0901:14-17, set
the circuit type for
DISA trunks (type 2).If DISA callers should be able to place
outgoing calls through the system, enable
loop supervision in 0901:31 for outgoing
trunks and the DISA trunks.In 1801, set up the 6-
digit DISA password and
Class of Service for
each user. Each Tenant Group in 384i and each 124i
system can have up to 15 users. There is
one DISA Class of Service and one...

Programming (Cont’d)
No No
Yes Yes Yes No No Yes No Yes
Continued
on following
page.
In 0412 Item 7, enter 0 to
prevent DISA caller from
using External Page.In 0412 Item 7, enter 1
to allow DISA caller to
use External Page.Should DISA callers Class
of Service allow caller to use
External Page?
In 0412 Item 6, enter 0 to
prevent DISA caller from
using Internal Page.In 0412 Item 6, enter 1
to allow DISA caller to
use Internal Page.Should DISA callers Class
of Service allow caller to use
Internal Page?
In...

Programming (Cont’d)
Continued
from
previous
page.
Should DISA callers
Class of Service allow
dialing #9 to select a
specific trunk for an
outside call?
In 0412:8, enter
1 to allow Direct
Trunk Access.In 0412:8, enter 0 to
prevent Direct Trunk
Access.
Should the system
Toll Restrict calls the
DISA caller places
over system trunks?In 1812, enter a Toll
Restriction Class (1-15 in
384i, 1-8 in 124i) for
each DISA user (1-15).
After the system
answers, does DISA
caller have adequate time
to dial their...

Programming (Cont’d)
Continued
from
previous
page.
When DISA caller rings an
extension, does the system
ring for an adequate time
before setting the call as Ring
No Answer?In 0405 Item 35,
change the DISA
No Answer Time.
When DISA caller makes an
Internal Page, does the
system allow the Page to
continue for an adequate
duration?In 0405 Item 75,
change the DISA
Internal Paging Time.
When DISA caller makes
an External Page, does the
system allow the Page to
continue for an adequate
duration?In 0405 Item...