Netgear Wndr3700v5 N600 Wifi Router User Manual
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350 East Plumeria Drive San Jose, CA 95134 USASeptember 2015 202-11444-02 N600 WiFi Dual Band Gigabit Router Model WNDR3700v5 User Manual
2 N600 WiFi Dual Band Gigabit Router Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Attach the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Chapter 2 Connect to the Network and Access the Router Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Use a Web Browser to Access the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 NETGEAR genie Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Access the Router with the NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . . . 19 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Specify an Internet Connection Without a Login . . . . . . . . . . . . . . . . . . . . . . . 22 Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 23 Specify IPv6 Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Use Auto Detect for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . 26 Use Auto Config for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . 28 Set Up an IPv6 6to4 Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . . 29 Set Up an IPv6 Pass Through Internet Connection . . . . . . . . . . . . . . . . . . . . . 31 Set Up an IPv6 Fixed Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Set Up an IPv6 DHCP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Set Up an IPv6 PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Chapter 4 Optimize Performance Optimize Internet Streaming with QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4 N600 WiFi Dual Band Gigabit Router Add QoS Rules by Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Add a QoS Rule by Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Edit a QoS Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Delete a QoS Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Delete All QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Improve Network Connections with Universal Plug and Play . . . . . . . . . . . . . . . 45 Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Chapter 5 Control Access to the Internet Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Allow or Block Access to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Manage Network Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Delete Keywords from the Blocked List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . . . . . . . 56 Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Chapter 6 Share a Storage Device Attached to the Router USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Connect a USB Device to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Access an Storage Device Connected to the Router . . . . . . . . . . . . . . . . . . . . . . 62 Map a USB Device to a Windows Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . 63 Back Up Windows Computers with ReadySHARE Vault . . . . . . . . . . . . . . . . . . . . 63 Control Access to a Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 View or Change Network Folders on a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Add a Network Folder on a Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Edit a Network Folder on a Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Use the Router as a ReadyDLNA Media Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Safely Remove a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Chapter 7 Access Storage Devices Through the Internet Access Storage Devices Attached to the Router . . . . . . . . . . . . . . . . . . . . . . . . . 74 Set Up FTP Access Through the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Access Storage Devices Through the Internet with FTP . . . . . . . . . . . . . . . . . 75 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Set Up a New Dynamic DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Specify a DNS Account That You Already Created . . . . . . . . . . . . . . . . . . . . . 77 Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
5 N600 WiFi Dual Band Gigabit Router Chapter 8 Share a USB Printer Install the Printer Driver and Cable the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Print Using the NETGEAR USB Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Print Using the NETGEAR USB Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . . 87 Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Turn Off Automatic Startup for NETGEAR USB Control Center . . . . . . . . . . . 88 Change the Language in NETGEAR USB Control Center . . . . . . . . . . . . . . . . . 89 Specify the Time-Out for NETGEAR USB Control Center . . . . . . . . . . . . . . . . 89 Chapter 9 Manage Your Network Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Recover the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 View and Manage Logs of Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Custom Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Edit a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Chapter 10 Network Settings View or Change WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Specify the IP Addresses That the Router Assigns . . . . . . . . . . . . . . . . . . . . . . . 113 Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . 114 Manage Reserved LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Edit a Reserved IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Delete a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
6 N600 WiFi Dual Band Gigabit Router Change the WiFi Mbps Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Change the WiFi Password or Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Set Up a Guest WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Enable or Disable the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Use the Router as a Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Chapter 11 Use VPN to Access Your Network Set Up a VPN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Install OpenVPN Software on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Use a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Use VPN to Access the Router’s USB Device and Media . . . . . . . . . . . . . . . . . . 135 Use VPN to Access Your Internet Service at Home . . . . . . . . . . . . . . . . . . . . . . 135 Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 135 Block VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . . 136 Use a VPN Tunnel to Access Your Internet Service at Home . . . . . . . . . . . . 137 Chapter 12 Specify Internet Port Settings Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 142 How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . . . . . 142 Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 145 Chapter 13 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Standard LED Behavior When the Router Is Powered On . . . . . . . . . . . . . . . 149 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
7 N600 WiFi Dual Band Gigabit Router Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 154 Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 155 Appendix A Supplemental Information Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
8 1 1. Hardware Setup The N600 WiFi Dual Band Gigabit Router is compatible with the latest WiFi devices and is backward compatible with 802.11 a/b/g and n devices. With simultaneous dual-band WiFi technology, the router offers speeds up to 300 Mbps at 2.4 GHz and 300 Mbps at 5 GHz and avoids interference, ensuring top WiFi speeds and reliable connections. You can also use the Gigabit Ethernet ports and USB port to connect local devices. This chapter contains the following sections: •Unpack Your Router •Front Panel LEDs •Rear Panel •Position Your Router •Cable Your Router For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Hardware Setup 9 N600 WiFi Dual Band Gigabit Router Unpack Your Router Your package contains the following items. N600 WiFi Router Ethernet cable Power adapter (varies by region) Stand Figure 1. Package contents Front Panel LEDs The status LEDs are located on the front of the router. Table 1. LED descriptions LEDDescription Power • Solid green . The router is ready. • Blinking green . The firmware is upgrading or someone pressed the Reset button. • Off. Power is not supplied to the router. Internet • Solid green . The Internet connection is ready. • Off. No Ethernet cable is connected between the router and the modem. WiFi • Solid green . The 2.4 GHz WiFi radio is operating. • Blinking . The router is sending or receiving WiFi traffic. • Off. The 2.4 GHz WiFi radio is off. Ethernet LAN ports 1–4 • Solid . A powered-on device is connected to the Ethernet port. • Blinking . The port is sending or receiving traffic. • Off. No device is connected to this Ethernet port.
Hardware Setup 10 N600 WiFi Dual Band Gigabit Router Rear Panel The rear panel connections and buttons are shown in the following figure\ . Ethernet WAN Power Power (Internet) LAN ports 1–4On/Off connector WPS button WiFi On/Off button USBport Reset button port button Figure 2. Router rear panel The WPS button lets you use WPS to join the WiFi network without typing the WiF\ i password. See WiFi Connection on page 15. Pressing the W iFi On/Off button for two seconds turns the WiFi radios on and off. Pressing the Reset button restores the factory settings. See Factory Settings on page 158. USB port• Solid green . A USB device is connected and is ready. • Blinking . A USB device is plugged in and is trying to connect. • Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device. WPS • Blinking for two minutes . Someone pressed the WPS button on the router to join the WiFi network. See WiFi Connection on page 15. • Solid green . Someone used WPS to connect to the WiFi network. Table 1. LED descriptions (continued) LEDDescription