NEC Ucd-Xl Installation Guide

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UCD-XL Installation Guide Initialization and Termination
Chapter 6 Initialization and Termination
Initialization
UCD-XL must be initialized through the APM Operations Menu according to 
instructions provided in the APM Operations Manual. Although each of the 
configured components is initialized individually, the Monitor must be initialized 
prior to or in conjunction with any one or more Messengers. Although the 
Messenger(s) cannot function unless the Monitor is already...

Initialization and Termination UCD-XL Installation Guide
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UCD-XL Installation Guide Error Messages
Appendix A Error Messages
Error Messages from UCD-XL Monitor
The following are the error messages from UCD-XL Monitor which you might 
encounter in the APM log and/or on the APM screen.  Immediately following each 
error message is a brief explanation and a possible solution to the problem.
Note 1:
The error code  originates from UNIX.
Note 2:
“UDP” means User-defined Parameter.
1. Invalid option:  
The given input is not an...

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Error Messages UCD-XL Installation Guide
8. NOT USED
9. Cannot open Group Identification Database file. (errno = )
Verify that the Group Identification Database named ucdgrps_m exists by se-
lecting the “Build Master Database” option under the APMs Database Admin-
istration Menu. If it does exist, use the “Process Application Database” and
“Install Application Database” options in order to process and install the data-
base. If not, create ucdgrps_m by following the...

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UCD-XL Installation Guide Error Messages
15. No available memory.
The UNIX system was unable to allocate sufficient memory to satisfy the ap-
plications requirements. Additional RAM may be needed. Contact your NEC
distributor or an NEC representative.
16. Cannot open a pipe to Reporter.
The UNIX system was unable to create a pipe between two processes. Termi-
nate all APM applications and reinitialize the Monitor. If this error occurs
again, terminate OAI and exit the APM....

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22. Connection pending for port 
Upon concluding an inspection of all ports, the Monitor determined that the
specified port is in a state of flux. The Monitor had requested the connection of
a call to that port but had not received a response from the PBX yet. Usually
the port will become busy shortly after this message appears. If this message
occurs for the same port during every inspection, examine a trace of call activ-
ity via...

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28. Group not defined for port 
The specified port belongs to a group that is not defined in the Group Identifi-
cation Database (ucdgrps_m). Via the APMs Database Administration Menu,
verify that the port record in the Port Assignment Database (ucdports_m) con-
tains a group ID that corresponds to a record in ucdgrps_m. If either database
was modified recently, make certain that it has been processed and installed.
or
Group not...

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33. Release pending for port 
Upon concluding an inspection of all ports, the Monitor determined that the
specified port is in a state of flux. The Monitor had received notice of abandon-
ment by a caller, but had not received notice that the port had indeed released.
Usually the port will become idle shortly after this message appears. If this
message occurs for the same port during every inspection, examine a trace of
call...

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38. Duplicate pilot number for group 
Every group in the Group Identification Database must be assigned a unique
pilot number, unless that value is 0. Via the APM’s Database Administration
Menu, modify the specified record in ucdgrps_m so that its pilot number is ei-
ther unique or 0. (A non-zero pilot number also must be a monitored number
defined in the PBX via MAT command AMNO.) Then process and install the
database again.
39....

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Error Messages from UCD-XL Messenger
The following are the error messages from the UCD-XL Messenger which you
might encounter in the APM log and/or on the APM screen.  Immediately fol-
lowing each error message is a brief explanation and a possible solution to the
problem.
Note:
“UDP” is short for “User-defined Parameter”.
1. Monitor is not specified.
UDP #1 in the Messengers configuration must specify the name of the UCD-
XL...