NEC Neax 2000 Ivs2 General Description Manual
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Chapter 5 Feature Description Hotel/Motel Attendant Console NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 57 Dual HoldThis feature permits a station user who is placed on Hold by another station to place that station on Hold also. Exclusive HoldThis feature allows a Multiline Terminal user to place a call on Hold and to exclude all other station users from retrieving the held call. Non-exclusive HoldThis feature allows a Multiline Terminal user to place a call on Hold that may be retrieved by any station that has an appearance of the held line. Hotel/Motel Attendant Console The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console. In addition to the business features and functions of the Attendant, the Hotel/Motel Attendant Console can set Room Cutoff (individual and group), Automatic Wake Up, Message Waiting, and Do Not Disturb (individual and group). Hotel/Motel Front Desk Instrument A Multiline Terminal with LCD can be programmed to function as a Hotel/Motel (H/M) Front Desk Instrument. This can be used to set and cancel standard H/M features such as Message Waiting, Do Not Disturb, Automatic Wake Up, and Room Cutoff. Hotline - Inside/Outside This feature causes the terminal to place a call to another station or to an outside party automatically when the user selects the Hotline extension. House Phone This feature allows selected stations to reach the Attendant simply by going off-hook. Individual Attendant Access This feature permits a user to call a specific Attendant by dialing an Attendant call code. Intercept Announcement This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot be completed due to unassigned station or level. The caller hears a recorded Intercept Announcement that informs the caller that an inoperative number was reached, and may supply the number for information.
NEAX2000 IVS2 General Description Page 58NDA-24293, Issue 2 IntercomChapter 5 Feature Description Intercom Three types of Intercoms are available: Manual Intercom, Automatic Intercom, and Dial Intercom. Each type of Intercom provides access to a small group of Multiline Terminals with simplified calling methods. Manual IntercomThe Manual Intercom groups have up to six Multiline Terminals sharing a common signal path. Users can call other members of the Manual Intercom group by pressing a Manual Intercom key; each press sends a tone burst over the speakers of all the terminals in the group. When another user answers the call, a speech path is activated. Automatic IntercomAutomatic Intercom provides a path for Voice Announcement Calls with Handsfree Answerback between two Multiline Terminals using a line key. Private conversations can be held by using the Multiline Terminal handsets. The Busy/Idle status of the associated Multiline Terminal is displayed on the Automatic Intercom line key LED. Dial IntercomDial Intercom comprises up to 10 Multiline Terminals which can call each other using a dedicated Dial Intercom line key with abbreviated dialing. Dial Intercom calls can be Voice Announce with Handsfree Answerback or ringing calls. Internal Tone/Voice Signaling Multiline Terminals can signal incoming internal calls by Voice Announcement or by ringing according to the programmed mode (Voice first or Ring first) of the called terminal. The caller can dial the digit 1 to change from Voice Announcement to Ring Tone or vice versa. The Multiline Terminal assigned this feature can program the following two modes: Voice Mode: allows an incoming call to terminate with Voice Announcement. Tone Mode: allows an incoming call to terminate with ringing. Internal Zone Paging with Meet-Me This feature allows the Attendant Console and system users to page over the built-in speakers of the Multiline Terminals within the assigned zone or all zones. Last Number Redial This feature allows users to redial the last station-to-station or outside number they dialed using a feature access key or a feature access code. This is useful when the called station is busy or does not answer.
Chapter 5 Feature Description Least Cost Routing - 3/6 Digit NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 59 Least Cost Routing - 3/6 Digit This service feature allows the NEAX2000 IVS2 to be programmed to route outgoing calls over the most economical facility (WATS, FX, DDD). Based on the individual area code and office code dialed (6-digit analysis), the system examines the programmed tables and uses the trunk in the order specified. Line Lockout This feature automatically releases a station from the common equipment if the station remains off-hook for longer than a programmed interval before dialing. Howler tone may be programmed to be sent to the station in Line Lockout. Line Pre-selection This feature provides the station user with two ways to select an idle, held, recalling, or ringing line before going off-hook. Maid Status This feature allows the Hotel/Motel (H/M) Front Desk Instrument, Property Management System (PMS) terminal, or guest room station (using special access code) to register the condition of each guest room. Maintenance Administration Terminal (MAT) The Maintenance Administration Terminal (MAT) is a Personal Computer (PC) used for programming and maintenance of the NEAX2000 IVS2. The MAT can provide a Maintenance Printout, Peg Count information and fault message output. Additionally, the MAT can be used to Remove and Restore to Service any station in the system and can read or save system data from disks. The MAT can assign the Key Data for the Attendant Console. Message Center Interface (MCI) This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message Waiting lamp control data to the NEAX2000 IVS2. Message Registration This feature provides output from the system to a call accounting system using an RS-232C connector. This allows the Hotel/Motel clerk to retrieve the information needed to charge for local and toll calls.
NEAX2000 IVS2 General Description Page 60NDA-24293, Issue 2 Message Reminder Chapter 5 Feature Description Message Reminder This feature allows a user or Attendant to turn on the message waiting (MW) lamp of a Single Line Telephone, or the Message Reminder (MSG) LED of a Multiline Terminal (if assigned). Message Waiting This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, administrative station, or Property Management System (PMS) terminal to light a lamp (on an uninterrupted or interrupted basis) on a Single Line Telephone or Multiline Terminal to indicate a message is waiting. In addition to the lamp indication control, this feature also provides the Voice Message Waiting service that an originating station user can set to Message Waiting with a prerecorded message by using the Digital Announcement Trunk card (PN-2DATA). Miscellaneous Trunk Access This feature allows the connection of various types of external facilities. In addition to Loop and Ground Start Trunks, the following can also be interfaced with the NEAX2000 IVS 2: CCSA Lines Code Calling Equipment, Dictation Equipment, Foreign Exchange (FX) Lines, Radio Paging Equipment, and Wide Area Telephone Service (WATS) lines. Refer to separate features, Direct Inward Dialing (DID), and Tie Line Access for more applications of Miscellaneous Trunk Access. CCSA AccessThis feature allows connection to or from a Common Control Switching Arrangement (CCSA) network. A CCSA network is a special, privately-leased network constructed for one customers exclusive use that replaces or augments the public switched network services. Code Calling Equipment AccessCode Calling Equipment consists of external paging units and external dialers requiring dial access from the NEAX2000 IVS2. Dictation Equipment AccessThis feature permits dial access to customer provided Dictation Equipment, and in some instances allows them to maintain telephone dial control of normal dictation system features. Foreign Exchange (FX) AccessAn FX line is a line that is extended and terminated at a distant Central Office. With this feature, outgoing calls over the FX line become a local call at the distant C.O. Radio Paging Equipment AccessThis feature provides station users dial access to Radio Paging Equipment, and to selectively tone - or voice/ tone-alert individuals carrying pocket paging devices. The paged party (when on premises) can be connected to the paging party by going to the nearest station and dialing an answer back code.
Chapter 5 Feature Description Multiline Terminal Attendant Position NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 61 Wide Area Telephone Service (WATS) AccessThis feature allows any station user direct dial access to outgoing WATS lines. Multiline Terminal Attendant Position A Multiline Terminal with LCD can be programmed to function similar to an Attendant position. This Attendant position has limited access to Attendant related features and functions and can be substituted where an Attendant is required but an Attendant Console is not necessary. When an EDW-48-2A unit is associated with this Attendant Multiline Terminal enhanced operation is available. Music on Hold This feature plays music when a line is placed on hold. Music is provided by a circuit board memory chip or a local music source, such as a CD player or a radio. Nailed-down Connection - Data This feature provides a fixed connection between two internal Data Adapters or an internal Data Adapter and an external Data Communication Device. Night Service This feature provides a variety of methods for handling incoming calls when the system is in night mode. These include: Attendant Night Transfer Call Rerouting Day/Night Mode Change by Attendant Console Day/Night Mode Change by Station Dialing Night Connection-Fixed Night Connection-Flexible Trunk Answer Any Station Attendant Night TransferWhen the Attendant Console is in Night Service, any operator directed calls (dial 0 calls) are automatically routed to a preprogrammed station. Priority Calls and Off-Hook Alarms which terminate to an Attendant are also routed by this feature. Call ReroutingThis feature provides flexible reroute capabilities for a variety of calls when the system is in night mode. Day / Night Mode Change by Attendant ConsoleThis feature provides activation of DAY/NIGHT Mode Change by depressing a predetermined key from the Attendant Console.
NEAX2000 IVS2 General Description Page 62NDA-24293, Issue 2 Off-hook Alarm Chapter 5 Feature Description Day / Night Mode Change by Station DialingThis feature allows selected stations to activate a change from day mode to night mode by dialing a special code. Night Connection - FixedThis feature allows incoming calls normally terminated to the Attendant to reroute to a predetermined station when the system is placed in Night Service. Night Connection - FlexibleThis feature provides incoming calls normally terminated to the fixed night station to be Call Forwarded to another station. Trunk Answer Any Station (TAS)This feature allows any station, other than one with incoming restrictions, to answer incoming calls when the system is in the night mode. When this feature is activated, incoming exchange network calls will activate a common alert signal at the customer premises. By dialing a specified code, any station may answer the call and then extend it to any other station by means of the Call Transfer feature. Off-hook Alarm This feature allows a station user to call the Attendant, or a pre-designated station, by simply staying off-hook for a preprogrammed period of time. The calling number is automatically displayed at the Attendant Console, or the pre-designated station if equipped with an LCD. Off-Premises Extensions This feature allows the connection of a single line telephone in an off-premises location. The connection to the Off-Premises Extension can be through direct copper or through the local telephone company. Open Application Interface (OAI) Provides a computer-to-PBX interface, allowing a computer to control the function of the NEAX2000 IVS2. The NEAX2000 IVS2 can be customized to accommodate most customer applications. Application software can be provided by NECAM, an outside software house, or a customer. Pad Lock This feature temporarily restricts telephones from making unauthorized calls by dialing special access code when station users are away from their seats.
Chapter 5 Feature Description Periodic Time Indication Tone NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 63 Periodic Time Indication Tone This feature provides a periodic tone to the station user who has made an outgoing call. This feature can be allowed or denied for each station. Pooled Line Access A line key can be assigned to access Pooled Lines. Each line key will allow incoming, outgoing, or both-way access to a trunk route. Power Failure Transfer This feature provides for specified trunks to be automatically connected to designated Single Line Telephones in the event of AC power loss. It is normally used when the system is not equipped with reserve power. Priority Call This feature allows the Attendant to answer a call before other calls, at the Attendants discretion. Privacy This feature restricts Multiline Terminal users from depressing a busy line button and entering a conversation unless permitted by the Multiline Terminal user currently on that line button or if the line button is assigned for Direct Privacy Release. Direct Privacy ReleaseThis feature allows a station user with a secondary appearance of another extension in the system to access that extension when it is being used by someone else. This feature allows for a simplified method for establishing a conference. In addition, this feature can be used to emulate PC dialing, where a single line extension connected to a PC can appear on a Multiline Terminal and be accessed by the Multiline Terminal user after the PC is completed dialing. Manual Privacy ReleaseThis feature allows a Multiline Terminal user to enter a conversation on a busy line button if the Multiline Terminal user already in the conversation allows them by releasing Privacy. Private Lines Only a C.O. trunk assigned to that specific station is seized when a station user originates an outgoing C.O. call or when an incoming C.O. call is terminated at the station designated by Direct-In-Termination. In this manner, stations and C.O. trunks are to be associated on a 1-to-1 basis.
NEAX2000 IVS2 General Description Page 64NDA-24293, Issue 2 Proper ty Management System Interface Chapter 5 Feature Description Property Management System Interface The NEAX2000 IVS2 provides a data interface to a locally provided Property Management System (PMS). This enables communication between the NEAX2000 IVS 2 and the PMS in order to provide computer control of Hotel/ Motel features. Proprietary Multiline Terminal There are two Multiline Terminals available which can be used with the NEAX2000 IVS2. ETJ-8-1: 8 line keys. ETJ-16DC-1: 16 line keys with a Liquid Crystal Display (LCD). Automatic Idle ReturnThis feature returns a station to the idle state after 3 seconds of reorder tone is received due to the distant end disconnecting. Called Station Status DisplayThis feature provides a display on the status of a called station on the LCD of the calling Multiline Terminal. Calling Name and Number DisplayThis feature provides a display on the LCD of the Multiline Terminal receiving a call, indicating the station number or trunk number of the incoming call. Dynamic Dial PadThis feature allows to make an outgoing call at first hand by pressing a ten key of Multiline Terminal, without pressing a Speaker key or going off-hook. Handsfree UnitThe built-in Handsfree Unit enables full Handsfree operation for both internal and external calls (No optional Handsfree Unit is required). I-Hold / I-Use IndicationMultiline Terminals provide indication of which line keys have been placed on Hold, or are in use by that Multiline Terminal. The LED associated with the line key will give the appropriate indication. Microphone ControlAll Multiline Terminals are equipped with a Microphone Control button with an associated LED. Multiple Line OperationThis feature allows for the appearance of multiple lines on the Flexible Line Keys and feature keys of all Multiline Terminals.
Chapter 5 Feature Description Proprietary Multiline Terminal NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 65 Mute KeyThis feature allows the distant extension user, of a station user that presses a mute key during conversation, not to hear the station users voice though the station user can hear the distant extension users voice. By pressing the mute key again, the mute status returns to original conversation. Off-Hook Voice AnnouncementThis feature provides a secondary voice path to the Multiline Terminal with an APR-J or APA-J unit. This allows the station to receive a voice call through the speaker while on a handset call on the Primary Extension, a secondary extension, or a Direct Trunk Line Appearance. Prime Line PickupThis feature allows a Multiline Terminal user to go off hook and originate a call from the line assigned as the Prime Line without depressing the associated line key. Recall KeyEach Multiline Terminal is equipped with a Recall Key that is used to generate a hookflash to access features provided by the outside exchange, or to abandon a call while retaining the line for origination of another call. Relay Control Function Key This feature provides a Multiline Terminal with the ability to activate/deactivate relays (on a PN-DK00) to control external devices. Ring Frequency ControlThe ring frequency of the Multiline Terminal can be controlled on a station basis in system programming (four frequencies are available) or by use of a function key on the Multiline Terminal. Ringing Line PickupThis feature provides the ability to answer any call ringing into a Multiline Terminal by just lifting the handset. Soft KeysAccording to the status of the Multiline Terminal, function keys (Soft Keys) are displayed in the third line on the LCD. If the status of Multiline Terminal changes, the Soft Keys will change automatically. Also if the Help key is pressed, explanation of indicated Soft Keys are shown on the LCD. Volume ControlMultiline Terminals are equipped with common Volume Control keys for: Built-in Speaker / Handset Receiver Volume. Ring Volume. C.O. Transmission Level. LCD contrast. Ring Tone Frequency The Volume Control keys are located on the lower front side of Multiline Terminals (UP and DOWN).
NEAX2000 IVS2 General Description Page 66NDA-24293, Issue 2 Q-SIG Circuit Switched Basic Call - ETSI Version Chapter 5 Feature Description Q-SIG Circuit Switched Basic Call - ETSI Version This feature provides a tie-line connection between NEAX2000 IVS2 and the other Q-SIG PBX using the ISDN protocol in conformity with ETS 300 172 standardized by ETSI (European Telecommunications Standards Institute). Remote Hold This feature allows a Multiline Terminal user to hold it on the line button of transferred terminal, by pressing the Hold key. Remote PIM When the system has two or more PIMs, the PIMs can be installed separately by T1 digital interface. A maximum of 3 PIMs can be installed apart at the remote site. Reserve Power This feature provides backup power from a 24V battery source in the event of a commercial power failure. Resident System Program This feature provides the installers a simple procedure to have the system generate system data according to the system hardware configuration, thereby providing immediate operation and shorter programming time. When activated, the system scans hardware configuration (such as line/trunk card slot location) and assigns system data (such as extension numbers, trunk numbers, etc.) according to a predetermined generic program assignment. Return Message Schedule Display This feature permits any station user to register his Return Schedule from his phone when he leaves his desk or the premises, and have the Return Schedule displayed on a calling Multiline Terminal with a Liquid Crystal Display (LCD) during his absence. Room Cutoff This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, or Property Management System (PMS) terminal, or guest room telephones using a special access code, to temporarily restrict guest room telephones from making unauthorized calls when guests are away from their room, and when rooms are in Check Out status.