NEC Neax 2000 Ivs2 General Description Manual

							  Regulatory Information Industry Canada CS-03
NEAX2000 IVS2 General Description
NDA-24293, Issue 2
Pag e xix
Before installing the equipment, users should ensure that it is permissible to be 
connected to the facilities of the local telecommunications company. The equipment 
must also be installed using an acceptable method of connection. In some cases, the
companys inside wiring associated with a single line individual service may be 
extended by means of a certified connector assembly (telephone extension cord). The 
customer should be aware that compliance with the above conditions might not
prevent degradation of service in some situations. 
Repairs to certified equipment should be made by an authorized Canadian 
maintenance facility designated by the supplier. Any repairs or installations made by
the user to this equipment, or equipment malfunctions, may give the 
telecommunications company cause to request that the user disconnect the equipment. 
Users should ensure for their own protection that the electrical ground connections of 
the power utility, telephone lines, and internal metallic water pipe system, if present, 
are connected together. This protection may be particularly important in rural areas.
C aution : Us ers  sho uld  not a ttempt  to ma ke s uch  conn ect ions  t h ems elv es,  but  shou ld
contact the appropriate electric inspection authority, or electrician, as 
appropriate.
NOTICE : The Load Number assigned to each terminal device denotes the percentage
of the total load to be connected to a telephone loop which is used by the device, to
prevent overloading. The termination on a loop may consist of any combination of
devices subject only to the requirement that the total of the load numbers of all the 
devices does not exceed 100. 
						

							NEAX2000 IVS2 General Description
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Safety Certifications   Regulatory Information
Safety Certifications
This equipment has been listed by Underwriters Laboratories and found to comply
with all the applicable requirements of the standard for telephone equipment U.L.
1459. This equipment complies with Canadian Standards Associations standard
C 22.2 No. 225.
Safety 
ConsiderationsWhen using telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, and injury. Precautions include the following:
 Never install telephone wiring during a lightning storm.
 Never install a telephone jack in a wet location, unless the jack is specifically
designed for wet locations.
 Never touch an uninsulated telephone wire or terminal, unless the telephone line
has been disconnected at the network interface.
 Use caution when installing or modifying telephone lines.
Note:More detailed precautions are included in this manual. 
						

							  Regulatory Information Safety Instructions
NEAX2000 IVS2 General Description
NDA-24293, Issue 2
Pag e xxi
Safety Instructions
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
3. Never touch un-insulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
5. Read and understand all instructions.
6. Follow all warnings and instructions marked on the product.
7. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
8. Do not use this product near water, for example, under water pipes near a bathtub,
sink, or laundry tub, in a wet basement, or near a swimming pool.
9. Do not place this product on an unstable cart, stand, or table. The product may
fall, causing serious damage to the product.
10. Slots and openings in the cabinet and the back or bottom are provided for
ventilation, to protect it from overheating, these openings must not be blocked or
covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or
over a radiator or heat register. This product should not be placed in a built-in
installation unless proper ventilation is provided.
11. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power source available,
consult with your local power company.
12. This product is normally connected with a three-wire grounding type plug, a plug
having a third (grounding) pin. This plug will only fit into a grounding type power
outlet. This is a safety feature. If you are unable to insert the plug into the outlet,
contact an electrician to replace your obsolete outlet. Do not defeat the safety
purpose of the grounding type plug. SAFETY INSTRUCTIONS
13. Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be abused by persons walking on it.
14. Do not overload wall outlets and extension cords as this can result in the risk of
fire or electric shock.
15. Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in a risk of fire
or electric shock. Never spill liquid of any kind on the product.
16. To reduce the risk of electric shock, do not disassemble this product, but take it to
a qualified serviceman when some service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used. 
						

							NEAX2000 IVS2 General Description
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Safety Instructions   Regulatory Information
17. Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
a.) When the power supply cord or plug is damaged or frayed.
b.) If liquid has been spilled into the product.
c.) If the product has been exposed to rain or water.
d.) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions, because improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
e.) If the product has been dropped or the cabinet has been damaged.
f.) If the product exhibits a distinct change in performance.
18. Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
19. Do not use the telephone to report a gas leak in the vicinity of the leak. 
						

							NEAX2000 IVS2 General Description
NDA-24293, Issue 2
Page 1
Chapter 1 Introduction
This manual provides an overview of the NEAX2000 IVS2 (Integrated Voice Server2)
stored program control digital electronic PBX. An introduction to the technical
characteristics is included, along with a description of available system applications.
System Overview
The NEAX2000 IVS2 is a full-featured PBX providing a rich feature set of both Key
and PBX features. It is positioned to provide a more cost effective solution for the
small to medium size business, hotel property or networked environment. This system
allows users to purchase just the station and trunk capacity that they need, yet expand
that capacity by simply adding modules to accommodate added demand. The modular
design of the NEAX2000 IVS
2 allows the system to grow from 24 to 512 stations.
Hardware modularity results in one of the most reliable, flexible, and powerful
systems available.
The NEAX2000 IVS
2 is a microprocessor-based, stored-program-controlled, digital
communication system using the Pulse Code Modulation (PCM) technique. The
system is comprised of central equipment cabinets and telephones located throughout
the installation site. The central equipment cabinet is composed of Port Interface
Modules (PIMs). One to Eight PIMs may be installed, depending on the requirements
of the individual customer. The PIMs are designed for modular growth, stack
mounting (4 PIMs high), and quick interconnection. Each PIM provides 64 ports. The
universal port design minimizes the hardware required for a system, and provides
greater flexibility in the number and types of devices that can be installed. 
						

							NEAX2000 IVS2 General Description
Page 2NDA-24293, Issue 2
System OverviewChapter 1  Introduction
The NEAX2000 IVS2 is based on a universal port concept. A total of 768 ports can be
equipped, a maximum of 512 stations/analog trunks plus 256 Virtual extensions.
These ports support D
term Series III/E, Electra Elite, Dterm Cordless, and Dterm PSII
(Wireless) Multiline Terminals, single line telephones, outside lines, and other circuits
and devices. While port assignment is flexible, the maximum capacities for each
device are as follows:
DEVICESWITHOUT
MEM-MODULEWITH
MEM-MODULE
Analog + Digital + Trunks + Wireless lines 384 768
DID Number Conversions 500 1000
IP Trunks 1 (16 IP CH) 8 (128 IP CH)
Analog lines 256 512
Digital lines 256 512
Analog + Digital + Wireless lines 256 512
Virtual lines 256 512
Virtual + Digital lines 512 768
Wireless PS lines 128 256
ISDN-BRI lines 64 128
Data lines 64 128
Call Forward Outside 240 496
Auth/Forced/DISA ID Code 1000 3000 (on MP)
Message Reminder 512 1024
Name Display (My-Line + Virtual) 256 512
Station Speed Dial 4000 10,000
Built-In SMDR (Standalone) 256 1280
Digital Trunks (T1) 240 ch 240 ch
ISDN PRI 192 ch 192 ch
CCIS #7 192 ch 192 ch 
						

							Chapter 1  IntroductionFeature Overview
NEAX2000 IVS2 General Description
NDA-24293, Issue 2
Page 3
Feature Overview
The Primary design objective of our NEAX2000 IVS2 is to offer affordable
communications and features designed to enhance your company’s performance. A
comprehensive feature package is provided including both business and Hotel/Motel
features. 
 Business – concentrates on call processing to streamline daily business
communication operations.
 Hotel/Motel – designed to provide your administration station with the most
effective features for optimum guest service. Guest stations are offered
features to provide them with optimum hospitality. 
Throughout the use of the NEAX2000 IVS
2 features, your company can control costs,
enhance productivity, save time, and take advantage of flexible resources.
The NEAX2000 IVS
2 employs techniques such as resident system programming and
maintenance (both online and remote). These techniques ensure the installation and
maintenance is quick and efficient.
Cost control is served by features such as: 
Account Codes, Forced Account Codes, Direct Inward System Access (DISA), Least
Cost Routing (LCR), Route Advance, Station Message Detail Recording (SMDR),
Code Restriction, Elapsed Call Timer, Periodic Time Indication Tone, Off-Premises
Extensions, and Tandem Switching of E&M Tie Lines.
Productivity is served by features such as:
Incoming Call Identification (transfers, DIT, DID, DDD, FX, WATS and internal
calls), Authorization Code, Automated Attendant, Camp-On, Group Listening,
Hands-free Answerback, Call Park, Do Not Disturb, Callback, Call Forward, Call
Pickup, Conference, Data, Return Message Schedule Display, Timed Reminder, Trunk
Queuing, and Set Relocation.
Time saving is served by features such as:
Speed Dial, Save and Repeat, Callback Message, Last Number Redial, Answer Key,
Ringing Line Pickup, VoiceMail Integration, Brokers Call, Step Call, Trunk to Trunk
Transfer, Timed Queue, Boss/Secretary Calling, Intercoms, Remote Maintenance,
Voice Mail Soft-Keys and Dial by Name.
Flexibility is served by the universal port concept, which allows a high variable trunk
to station ratio, Flexible Line Key Assignment, Flexible Ringing Assignment, Direct
Trunk Appearance, as well as Flexible Numbering Plan. The variety of telephones
(detailed in Section 3) also adds to the systems flexibility. 
						

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Hardware Architecture Chapter 1  Introduction
Hardware Architecture
The NEAX2000 IVS2 employs the latest advancements in Large Scale Integration
(LSI) circuits and component manufacturing techniques to create a highly reliable and
serviceable communications system.
The NEAX2000 IVS
2 architecture consists of three major functional components:
Distributed Controller, Digital Switching Network, and Port Interface.
1.Distributed Controller 
The Distributed Controller is composed of distributed multiprocessing units,
generic memory, database instructions, system interface, and interface ports for
system maintenance and administration.
2.Digital Switching Network 
The Digital Switching Network consists of a non-blocking digital time division
switch, allowing all ports to be used simultaneously.
3.Port Interface 
The Port Interface provides access to the public and private network for various
types of terminal devices, including digital and analog telephones, data terminals,
computers and subsystems such as Voice Mail Systems, Data Switch Networks,
and related communication and information services.
Hardware 
ModularityThe NEAX2000 IVS2 continues with the modular design employing interface
modules in groups of 64 ports. The system allows users to purchase just the station
and trunk capacity that they need, yet expand that capacity by simply adding modules
to accommodate added demand. The modular design of the NEAX2000 IVS
2 allows
the system to grow from 24 to 512 ports. Hardware modularity results in one of the
most reliable, flexible, and powerful systems available.
Flexible Interface 
PortThe IVS2 uses a Universal Port architecture that has the flexibility to accommodate
station terminals, trunks, and adjunct processors. This universal digital back plane
allows the NEAX2000 IVS
2 to maximize slot space utilization and lower expansion
costs. 
						

							Chapter 1  Introduction Software Architecture
NEAX2000 IVS2 General Description
NDA-24293, Issue 2
Page 5
CablingAs more and more computers and communications devices use twisted-pair
technology, the use of today’s cabling systems continues to rise. This is of special
concern when the customers’ needs require that the cabling system be expanded
where facilities are close to their capacity. The NEAX2000 IVS
2 provides solutions
that significantly reduce overall cabling requirements.
The D
term Series III and Series E digital telephones offer cost-effective use of cabling
systems by requiring only a single twisted pair. This new technology provides the
power and function of the previous D
term telephones with 50% less cabling.
Software Architecture
The NEAX2000 IVS2 software design is as advanced as its hardware. It ensures that
your system will support the evolving applications and have the reliability needed to
take your organization into the future.
Fusion of RAM and 
ROM ProgramsThe NEAX2000 IVS2 incorporates the flexibility of Random Access Memory (RAM)
for Office Data Memory, and Flash ROM which contains the operating system. This
fusion of divergent memory technologies results in high performance 32-bit
processing reliability in system operation as well as fast recovery time in case of
system power loss. This unique configuration provides improved efficiency for
updates to the generic program by floppy disk, and simplifies upgrades for system
features and capabilities throughout its life.
Application 
ProcessorsThe processing architecture of the NEAX2000 IVS2 allows the system to be
configured with Application Processors that provide processing capacity for a specific
application or multiple applications. These EPROM-based processors support
applications such as: 
 Open Applications Interface (OAI) which connects to outboard computing
devices to support a wide range of host computer-supported features.
 ACD Processor for call center applications.
 Hotel Processor for Hospitality applications.
This same processor is used for SMDR for call accounting, and Message Center
Interface (MCI) 
						

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Software Architecture Chapter 1  Introduction
Feature PackagesThe NEAX2000 IVS2 introduces a new software and hardware approach, which is
designed with modularity in mind. This approach allows customers a greater degree of
cost control for new installations and for upgrades.
Feature Package 
DesignationsThe NEAX2000 IVS2 basic operation requires Basic Business/HM Software. In
addition to the Basic Software there are several Feature Packages, each for Business or
Hotel applications. Their applications and feature package numbers are listed below:
DESCRIPTION DESCRIPTION
24 Port Basic System Package
 ICS VS PIMF (UA)
 ICS VS Base/Top-UB
 SPN-CP14 MP (UA)Business/Hotel/Motel Features and Generic 2000 Load for 24 Ports.
1 per System required, supports 1 T1/E1 interface 
48 Port System Software - 
2000 Series (FD)Basic Business/Hotel/Motel Features and Generic 2000 Load for 48 Ports. 
Provides support for 48 LT Ports, 5 T1s, ISDN, 3 Remote PIMs, 5 ISDN-PRI 
DCHs, 48ISDN-BRI Trunk Spans, 128 BRI Station Ports
EXPANSION KEY (FD) Parent Part Number that includes selected Capacity Options below
LT PORTS (48 to 128) Expands LT Port Capacity from 48 Ports to 128 Ports
LT PORTS (48 to 256) Expands LT Port Capacity from 48 Ports to 256 Ports
LT PORTS (48 to 512) Expands LT Port Capacity from 48 Ports to 512 Ports
LT PORTS (128 to 256) Expands LT Port Capacity from 128 Ports to 256 Ports
LT PORTS (128 to 512) Expands LT Port Capacity from 128 Ports to 512 Ports
LT PORTS (256 to 512) Expands LT Port Capacity from 256 Ports to 512 Ports
DTI SPANS (5 to 11) Expands DTI Capacity from 5-Spans to 10.5-Spans
REMOTE PIMs (3 to 6) Expands Remote PIM capacity from 3 to 6 Remote PIMs
ISDN-DCH LINK (5 to 8)Expands ISDN-DCH capacity from 5 to 8 D-Channels 
(PRI/DCHQ/DCH-QSIG
CCIS LINK (0 to 1) Expands CCIS CCH capacity from 0-Links to 1-Link
CCIS LINK (0 to 4) Expands CCIS CCH capacity from 0-Links to 4-Links
CCIS LINK (0 to 8) Expands CCIS CCH capacity from 0-Links to 8-Links
CCIS LINK (1 to 4) Expands CCIS CCH capacity from 1-Link to 4-Links
CCIS LINK (1 to 8) Expands CCIS CCH capacity from 1-Link to 8-Links
CCIS LINK (4 to 8) Expands CCIS CCH capacity from 4-Links to 8-Links
Ext. FCCS LINK (0 to 1) Expands FCCS Link capacity from 0-Links to 1-Link
WIRELESS DEMO Provides Capacity support for 2-ZTs & 4-PSs
WIRELESS  Provides Capacity support for 128-ZTs & 255-PSs
IPT x 1 Expands IP Trunk capacity from 0 to 1 (max. 16 channels)
IPT x 2 Expands IP Trunk capacity from 0 to 2 (max. 32 channels)
IPT x 4 Expands IP Trunk capacity to 4 IPT (max 64 channels)
IPT x 8 Expands IP Trunk capacity to 8 IPT (max 128 channels)