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NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

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Page 51

ATTENDANT CONSOLEAttendant Loop Release
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 28 NDA-24271, Issue 1.0
Operating Procedure
1. The operator at an Attendant Console answers an incoming call.
2. The DEST lamp lights.
3. The Listed Directory Number, Trunk Number and Trunk Identification Code are displayed.
Service Conditions
1. This service is effective when the operator at an Attendant Console has answered a Listed Directory Number
call terminated to the Attendant Console.
2....

Page 52

ATTENDANT CONSOLEAttendant Programming
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 29
2. If all Attendant loop circuits are busy when Automatic Recall is activated, unanswered calls will be routed
to the Attendant when idle loops become available. Call Waiting (CW)
 shows on the LCD to indicate a call
is waiting to be answered.
3. A maximum of six calls (one per loop) may be released simultaneously from any single Attendant Console.
4. This feature provides...

Page 53

ATTENDANT CONSOLEAttendant Programming
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 30 NDA-24271, Issue 1.0
After the above operation, select: DISA code set up, speed dial programming, or system clock set up oper-
ations.
To set up the DISA code
1. Press the DISA key.
The DISA key LED (red) lights.
2. Dial the ID code.
a. In the case of new ID code
b. In the case of existing ID code
The currently registered Pattern number is displayed and the number is blinking.
3. Dial the...

Page 54

ATTENDANT CONSOLEAttendant Programming
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 31
To program system speed dialing
1. Press the SPD key.
The SPD key LED (red) comes on.
2. Dial the speed dial block # (5 digits).
The selected block number is displayed as follows along with the currently registered trunk access code and
telephone number.
3. If there is no change skip to Step 4, otherwise dial the new trunk access code to register.
4. Press the Answer key....

Page 55

ATTENDANT CONSOLEAttendant Training Jacks
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 32 NDA-24271, Issue 1.0
Service Conditions
1. A feature access code can be assigned and dialed instead of using the PROG key.
2. The PROG key must be assigned to any of the upper 6 keys of the SN610 ATTCON
(upper 4 keys of the SN716 DESKCON).
3. 8 DISA Codes can be set up and changed by the Attendant Console.
4. 300 Speed Dial Codes can be set up and changed by the Attendant Console.
Attendant...

Page 56

ATTENDANT CONSOLECall Queuing
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 33
Operating Procedure
No manual operation is required.
Service Conditions
1. Each Attendant Console is provided with 6 dedicated switching loop keys. Each loop key is associated with
an LED to display the status of the call on that loop. The indicators may be on, off, or flashing, and green
or red.
2. When the Attendant Loop Release feature is activated, the status of the call is...

Page 57

ATTENDANT CONSOLECall Splitting
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 34 NDA-24271, Issue 1.0
Call Splitting
General Description
This feature allows the Attendant to confer privately with one party on an Attendant handled connection without
the other party overhearing.
Operating Procedure
To speak with the called party only
1. Dial the desired station number.
2. The Station class/number is displayed.
3. Wait for the party to answer.
To speak with calling party only
1. Press...

Page 58

ATTENDANT CONSOLECall Waiting Display
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 35
Call Waiting Display
General Description
This feature provides a visual indication to the Attendant when one or more calls are waiting to be answered.
Operating Procedure
No manual operation is required.
Service Conditions
1. When there are any incoming calls to the Attendant Console that have not yet been answered, the CW (Call
Waiting) will show on the LCD display (without...

Page 59

ATTENDANT CONSOLEDialed Number Identification Service (DNIS)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 36 NDA-24271, Issue 1.0
Operating Procedure
Refer to Attendant Call Selection Features and Specifications.
Service Conditions
1. A maximum of one Listed Directory Number can be specified for each Attendant Call Selection key. Up to
eight LDN keys may be assigned.
2. This feature can help identify calls to particular tenants who are sharing Attendant(s). In this case, service...

Page 60

ATTENDANT CONSOLEIncoming Call Identification
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 37
8. If using ANI or ISDN, some of the characters of the name will be cut off, depending on the number of digits
of the ANI or ISDN calling party number.
9. With ANI or CPN, the LDN number will be overwritten by ANI or CPN.
Incoming Call Identification
General Description
Incoming calls are identified by various means. Refer to Attendant Called/Calling Number,...
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