NEC I-Series Pc Attendant Console User Guide

Advanced Features
37
Night Service
Night Service
As the attendant, you should be able to activate Night Service
for your system. Used after normal working hours, Night Service
redirects your system’s incoming calls to where they should ring
at night. For example, when you and your co-worker’s have left
for the night, your system may redirect calls to the security desk.
There are eight modes of Night Service operation:
Day Mode / Day 2 Mode- normal working hours

Night Mode / Night 2 Mode- after hours...

Advanced Features
38
Paging
Paging
Need to locate a co-worker or make an announcement? Use
Paging. Your system can have: 
Up to 64 Internal Paging Zones(plus All  Call). An  extension
can be in any one of the 64 zones.

Up to 8 External Paging Zones(plus All Call). External pag-
ing broadcasts to speakers in your building.

Up to 8 preprogrammed Combined Paging Assignments(plus
All Call). Combined Paging broadcasts to an internal and
associated external zone simultaneously.
To make an Internal Page:...

Advanced Features
39
Park
Park
Have a call for a co-worker and can’t find them? Put their call in
a waiting state called a Park Orbit so they can pick it up. After
you park the call in orbit, page the co-worker you want to
receive the call and hang up. When your co-worker hears the
Page, they dial the orbit or press a Park key to pick up the call.
You can also use Personal Park to Park a call at your console —
rather than using a Park Orbit.
To Park a call in orbit:
1. Select  and type in the orbit...

Advanced Features
40
Selectable Display Messages
Selectable Display Messages
Activate a Selectable Display Message when you leave your con-
sole. A co-worker calling your extension will see the message
you activated on their telephone’s display. For example, when
you leave for lunch activate the “OUT FOR LUNCH BACK AT”
message (number 06) and enter the time when you will return.
Your callers will know where you have gone and when you will
be back. The chart below shows the available messages.To select a...

Advanced Features
41
Time and Date Trunk Queuing and Camp On
Time and Date
You see the time and date on the lower portion of your console
screen. Your co-worker’s see the time and date on their tele-
phone’s displays. If you notice that the Time and Date are incor-
rect, you should be able to change them. Use some caution,
however, since the Time and Date affects how your system
routes calls and handles other features.
To set the Time and Date:
1. Select +  .
2. Type the Time and Date Password (usually...

Advanced Features
42
Trunk Queuing and Camp On Voice Mail
Trunk Queuing and Camp On (cont’d)
To answer when Trunk Queuing calls you back:
1. Select .
To cancel a Trunk Queuing request:
1. Select .
2. Select .
3. Select .
Voice Mail
Tired and frustrated by missed calls, inaccurate written messages
and telephone tag? End these hassles with NVM-Series Integrated
Voice Mail. Voice Mail enhances your console by giving you:
Call Forwarding to Voice Mail
To have your incoming calls automatically go to your...

Advanced Features
43
Voice Mail (cont’d)
To leave a message in an unanswered extension’s
mailbox:
1. .
To forward your calls to your mailbox:
You can program the Feature Directory or a func-
tion key to automatically set up or cancel Call
Forwarding.
1. Select + .
2. Enter a Call Forwarding Type:
= Forward when Busy or Not Answered
= Forward Immediately
= Forward when Not Answered
= Cancel Call Forwarding (then skip to step 5).
3. Enter the Voice Mail master number.
4. Enter the Call Forwarding...

Advanced Features
44
Voice Over
Voice Over
Is you need to get through to a co-worker busy on another call,
use Voice Over. After the Voice Over alert tone ends you can
talk to your busy associate. They can in turn respond to you
without their initial caller hearing. Your co-worker can even
switch back and forth between you and their initial call.
To initiate a Voice Over to a busy co-worker:
You can only leave a Voice Over if you hear two
Off Hook Signaling tones.
1. .
You hear the Voice Over alert tone....

Understanding the PC Attendant Console Layout
Telephone System Programming
The programming references below provide the unique tele-
phone system programming required to get your PC Attendant
Console up and running. For more information about each pro-
gram, refer to your system’s Software Manual.
Program 1101 - DSS Console Extension Assignment
Enter the Console Number (1-64) for your PC Attendant
Console’s port. If you have other Console Numbers assigned,
choose the next consecutive number.
Default...

Part No. 92600ATTY3
Issue 1-0 April 2001
Printed in U.S.A. (2106)
NEC America Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL:
203-926-5400  
FAX:
203-929-0535
cng.nec.com
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