NEC Conference 911 Installation Guide

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Conference 911 Installation Guide Application Configuration
C911 Monitor Configuration
The following steps outline the process for configuring the C911 Monitor 
application.
Follow these steps to verify that the C911 Monitor application is set up correctly in 
the APM Application Configuration file:
1. Log in to a UNIX terminal as apmadm.
2. Choose the APM option from the APM Platform Management Menu.
3. Enter the System Administrator password at the APM password screen.
4....

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7. Verify that the following NEAX2400 facilities are configured for the C911 
Monitor using the Facilities command on the APM Configuration Entry 
screen. (Use the instructions provided for this option in the APM Operations 
Manual.)
SCF - Switch Control Facility
SMFN - Status Notification Facility
SMFR - Status Request Facility
TCFI - Terminal Control Facility
8. Verify that the following OAI Configuration...

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9. Verify that the following User Defined parameters are configured for the C911 
Monitor application using the UserDefined command on the OAI 
Configuration screen. (Use the instructions provided for this option in the APM 
Operations Manual.)
Note:Italicized entries may be changed as desired.
Table 4-3  C911 Monitor User Defined Parameters
User Defined Entry Definition
#1 /oai/app/c911/bin/reportIndicates the path...

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Agent Server Configuration
The following steps outline the process for configuring the C911 Agent Server 
application.
Follow these steps to verify that the C911 Agent Server application is set up 
correctly in the APM Application Configuration file:
1. Log in to a UNIX terminal as apmadm.
2. Choose the APM option from the APM Platform Management Menu.
3. Enter the System Administrator password at the APM password...

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7. Verify that the following User Defined parameters are configured for the C911 
Agent Server application using the UserDefined command on the OAI 
Configuration screen. (Use the instructions provided for this option in the APM 
Operations Manual.)
Note:Italicized entries may be changed as desired.
Standard Output /oai/log/dbg/c911agtDesignates the file into which the C911 Agent 
Server application output is...

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Conference 911 Installation Guide Database Requirements
Chapter 5 Database Requirements
Overview
C911 uses seven databases that are constructed through the APM: Agent, Ali, 
Customer, PBX, Pager, Station, and Trunk. 
These databases are created during the C911 installation process, but they will need to 
be populated. When the C911 installation process created the databases, a master 
definition file was created and built for each database, as shown in Figure 5-1:
Figure 5-1...

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Working with the Databases
The information required for each of the seven C911 databases is provided in table 
form on the following pages. Using this information alongside of the procedural 
instructions provided in the APM Operations Manual, enter the Database 
Administration option on the APM System Administration Menu and build the C911 
databases, one at a time. Any messages displayed during these steps are...

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The APM System Administration menu is displayed.
Figure 5-4   APM System Administration menu
3. Select the Database Administration option from the System Administration 
menu.
The Database Administration menu is displayed.
Figure 5-5   Database Administration menu
4. Select the Build Master Database option to create a new database or view an 
existing database.
This chapter contains the information about the individual...

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About the Agent Database
This database contains information about each of the C911 agents and is sorted by 
agent name. The fields in this database are defined by the user organization. The name 
of the Agent Master Definition file must be c9agt_m.mdf, and the name of the Agent 
Master Database file must be c9agt_m.
 
Field Definitions 
Name
Name of the agent; up to 25 characters. This is the key field used in sorting....