NEC Conference 911 Installation Guide
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NDA-30133 Revision 1.0Page 3 Conference 911 Installation Guide About This Manual ProceduresStep-by-step instructions are numbered. Simply follow the numbered steps to perform the desired function. Sometimes in step-by-step instructions, you will have more than one option to complete the task. These options are presented in bulleted lists, as shown in the following example: 1. The Fields to display group box contains the fields that are displayed in the Directory window. To add a field, select it...
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About This Manual Conference 911 Installation Guide Page 4NDA-30133 Revision 1.0 This Page Left Blank.
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NDA-30133 Revision 1.0Page 5 Conference 911 Installation Guide Before Installation Chapter 2 Before Installation Overview of the Installation Process The installation process, including its presentation in this and other manuals, is outlined below: Table 2-1 Conference 911 (C911) Installation Installation Step Section in this GuideInstructions in Other Manuals Before installing C911: Gather information on the C911 agents, including the name and station. Verify that you have all the components...
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Page 6NDA-30133 Revision 1.0 Before Installation Conference 911 Installation Guide What is Included in the C911 Package? C911 package should include the following: C911 Server Disk C911 Client Disks (2 disks) AddClient Utility Disk Message Server Disk Beeper Interface Disk Java (TM) 2 RunTime Environment Disk (5 disks) Serial Number and Activation Key for C911 OAI Application Conference 911 Installation Guide Conference 911 User Guide Equipment Requirements The hardware required for any OAI...
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NDA-30133 Revision 1.0Page 7 Conference 911 Installation Guide Before Installation C911 Client RequirementsHardware Pentium class processor 64 Megabytes of RAM recommended; 32 Megabytes of RAM minimum 200 Megabytes of available hard drive space Network Interface Card (NIC) to connect to the LAN that houses the UAP Sound card Maximum of eight C911 Client workstations Software Java™ 2 Runtime Environment version 1.2 or higher Any operating system that is compatible with the Java™ 2 Runtime...
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Page 8NDA-30133 Revision 1.0 Before Installation Conference 911 Installation Guide MAT Assignments This manual assumes that the data settings that affect the operation of all OAI software on a system-wide basis have already been assigned on the NEAX Maintenance Administration Terminal (MAT). Such settings include system index values and assignment of Interface I/O port data in the Interface Processor (IP). For more information about these settings and the MAT commands described below for C911, refer...
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NDA-30133 Revision 1.0Page 9 Conference 911 Installation Guide Before Installation ASDT – Assignment of Station Data Use this command to make station assignments for the C911 agents. The Dterm at each agent’s workstation must be assigned a unique station number and a subline set in off-hook suppress. Each C911 agent must have a D term to be notified which station dialed 911. The C911 agent’s Dterm should also have a one subline for each outbound 911 trunk. Note:Sublines for C911 agents need to be in...
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Page 10NDA-30133 Revision 1.0 Before Installation Conference 911 Installation Guide AACL - Administrative Station Class Change If using a NEAX2400 for hospitality, do the following: 1. Enter the tenant number 2. Enter the station number for each C911 agent subline. 3. Enter TEC 12 for D term. 4. Enter RSC 1. 5. Enter SFC 2. This setting applies all your normal restriction along with Direct call restriction for these sublines 6. Press Esc, then choose Ye s. The changes are saved.
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NDA-30133 Revision 1.0Page 11 Conference 911 Installation Guide Installing the C911 Server Software Chapter 3 Installing the C911 Server Software This chapter provides instructions for installing the Conference 911 (C911) Server software. C911 includes the following applications: C911 Monitor - manages communications among internal processes, agent stations, beepers, and the NEAX2400. This application is the lifeline to C911. C911 Agent Server - manages the agents configured to use the C911...
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Page 12NDA-30133 Revision 1.0 Installing the C911 Server Software Conference 911 Installation Guide Figure 3-2 APM Administration Main menu 2. Type i at the prompt and press Enter to choose the Installation of Applications/ Packages option. The “Enter Package to be installed” prompt is displayed. Figure 3-3 Installation Applications/Packages menu 3. Type applications at the prompt and press Enter. The “Enter Release Media Device” prompt is displayed: APM Platform Release Rel3.1.2 (Feb 2,...