NEC Conference 911 Installation Guide

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Conference 911 Installation Guide Database Requirements
Arena Handle
Computer generated alphanumeric code associated with this agent used by the C911 
Agent Server. The server fills this field automatically.
Status
Indicates if this agent is logged on or logged off; “0” means that the C911 agent is 
logged off, and “1” means that the C911 agent is logged on. The server fills this field 
automatically.
About the Customer Database
This database contains information about the...

Database Requirements Conference 911 Installation Guide
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About the ALI Database
The Automatic Location Information or ALI database provides information about the 
callers for the C911 agents and emergency agencies. The name of the ALI Master 
Definition file must be c9ali_m.mdf, and the name of the ALI Master Database file 
must be c9ali_m. 
The records in the ALI database are mapped to the Station database using the Calling 
Telephone number field. (See “About the Station...

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Conference 911 Installation Guide Database Requirements
AddressA
User-defined address field of up to 25 alphanumeric characters.
AddressB
User-defined address field of up to 25 alphanumeric characters.
Community
The city where this telephone number is located; up to 25 characters.
State
The abbreviation of the state where this telephone number is located; up to 2 characters.
Location Info A
User-defined field of up to 25 alphanumeric character; describes the location of this...

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Database Requirements Conference 911 Installation Guide
About the PBX Database
This database contains information about the PBXs in use, such as descriptions, IP 
addresses, and IP ports. The name of the PBX Master Definition file must be 
c9pbx_m.mdf, and the name of the PBX Master Database file must be c9pbx_m.
Field Definitions:
PBX Index
Number in the APM database that identifies this PBX, up to 2 digits ranging from 1 - 99
Description
Description of this PBX; up to 25...

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Conference 911 Installation Guide Database Requirements
About the Pager Database
This database contains information about the beepers configured for use with the 
Beeper Interface, such as descriptions, beeper access numbers, and the last message 
sent to that beeper. The name of the Pager Master Definition file must be 
c9pgr_m.mdf, and the name of the Pager Master Database file must be c9pgr_m. 
Field Definitions:
Pager ID
ID identifying the pager to be notified
Pager...

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Database Requirements Conference 911 Installation Guide
About the Station Database
This database contains information about all relevant stations in the PBX. The name of 
the Station Master Definition file must be c9sta_m.mdf, and the name of the Station 
Master Database file must be c9sta_m.
Field Definitions:
Station
The actual station number; this is the key field used in sorting. This field is cross-
referenced with the Station field in the Customer database.
PBX Index...

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Conference 911 Installation Guide Database Requirements
About the Trunk Database
This database contains information about the outgoing 911 trunk. It is organized by 
Station Name and configured as E9opdb. The name of the Trunk Master Definition file 
must be c9trk
_m.mdf, and the name of the Trunk Master Database file must be 
c9trk_m.
Field Definitions
Trunk Index
Code that identifies this trunk; up to 2 digits.
PBX Index
Index for this trunk record; up to 2 digits.
Tenant...

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Database Requirements Conference 911 Installation Guide
Route
Identifies the route associated with this trunk; up to 5 digits.
Trunk
The trunk number associated with this trunk; up to 5 digits.
Conference Line
The dedicated subline used to conference with the 911 caller and the PSAP; up to 25 
characters. The Conference Line should be available on every agent’s D
term.
Calling Station
Identifies the station of party calling 911; up to 25 characters. The server automatically...

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Conference 911 Installation Guide Installing the C911 Client
Chapter 6 Installing the C911 Client
Overview
This chapter provides step-by-step procedures to install and configure the C911 
Client application. Descriptions and step-by-step instructions are found in the 
following sections of this chapter: 
The C911 Client software can be installed on the workstations used by C911 agents 
to assist them in processing emergency calls. This element can be installed on any...

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Installing the C911 Client Conference 911 Installation Guide
2. Select Download Java1.2.2 Runtime Environment from the “Getting Help” 
section to install the Java Runtime Environment on your workstation. 
Your browser guides you through a series of prompts to install the Java 
Runtime Environment. Follow the prompts to complete the Java Runtime 
Environment installation program. 
After the Java Runtime Environment installation is complete, the NEC UNIX 
OAI Applications...