NEC Attendant Management System Attendant Statistics Operations Manual

NDA-30058   Revision 2Page 23
Attendant Management System - Attendant Statistics MAIN MENU OPTIONS
Report Formats (Cont)
Modify a Report 
FormatThe Modify command on the Attendant Report and the Queue Report screens is 
used to change the data in an existing report format.
Figure 3-7   Modify Report Format
(Shown Here for Attendant Report)
General Process
When the Modify command is selected, choose the desired report from all of the 
report titles. The selected report is displayed with the highlight...

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MAIN MENU OPTIONS Attendant Management System - Attendant Statistics
Modify a Report 
Format (Cont)Procedure
Action Result
On the Attendant or Queue Report 
screen, type m to select the Modify 
command. (1)The Enter Title: prompt is displayed for 
data entry.
Type the name of the report title and 
press Enter.  
Note:The file of reports can be 
searched with a partial entry of 
the report title.  Press 
Enter when 
a blank field is highlighted to 
display all report titles....

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Attendant Management System - Attendant Statistics MAIN MENU OPTIONS
Report Formats (Cont)
Delete a Report 
FormatThe Delete command on the Attendant Report and the Queue Report screens is 
used to remove an existing report format.
Figure 3-8   Delete Report Format
(Shown Here for Attendant Report)
General Process
When the Delete command is selected, choose the desired report from the report 
titles.  The full format, including statistics, of the selected report is then...

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MAIN MENU OPTIONS Attendant Management System - Attendant Statistics
Delete a Report 
Format (Cont)Procedure
Action Result
On the Attendant or Queue Report 
screen, type d to select the Delete 
command. (1)The Enter Title: prompt is displayed for 
data entry.
Type the name of the report title and 
press Enter. 
Note:The file of reports can be 
searched with partial entry of the 
report title.  Press 
Enter when a 
blank field is highlighted to 
display all report titles.
The...

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Attendant Management System - Attendant Statistics MAIN MENU OPTIONS
Report Formats (Cont)
View a Report 
FormatThe View command on both the Attendant Report and the Queue Report screens is 
used to display selected report formats for on-screen viewing.
Figure 3-9   View Report Formats
(Shown Here for Attendant Report)
General Process
When the View command is selected, a window is displayed for entry of the 
alphabetical range within which all report formats are displayed....

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MAIN MENU OPTIONS Attendant Management System - Attendant Statistics
View a Report 
Format (Cont)Procedure
Action Result
On the Attendant or Queue Report 
screen, type v to select the View 
command. (1)A window is displayed for entry of the 
first report title (starting key) and the 
last report title (ending key) within 
which all report formats are to be 
displayed. (2)
Type the requested report titles, 
pressing Enter after each entry.The Attendant Reports screen displays...

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Attendant Management System - Attendant Statistics MAIN MENU OPTIONS
Report Formats (Cont)
Print a Report 
FormatThe Print command on the Attendant Report and the Queue Report screens is used 
to print all or a selected part of the report formats.
Figure 3-10   Print Report Formats
(Shown Here for Attendant Report)
General Process
When the Print command is selected, a window is displayed for entry of the 
alphabetical range within which all report formats are to be printed....

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MAIN MENU OPTIONS Attendant Management System - Attendant Statistics
Report Generation
The Report Generation option on the Main Menu is used to generate a formatted 
report using call processing data that has been collected during a configurable 
amount of time up to one week.
Figure 3-11   Report Generation
(Shown for Hourly Report)
General Process
The first step in generating a report is to select the report format.  The second step 
is to name a range of time within the...

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Attendant Management System - Attendant Statistics MAIN MENU OPTIONS
Range of Date and Time
Choosing the desired report title display the Hourly, Daily, or Current Report 
screen, depending upon the interval named in the selected report format.  The Daily 
Report screen is identical to the Hourly Report screen illustrated in Figure 3-11 on 
page 30.  The Current Report screen prompts for entry of only the starting time and 
the display, print, or save selections.  It covers...

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MAIN MENU OPTIONS Attendant Management System - Attendant Statistics
Report Generation (Cont)
Procedure (Cont)
Action Result
Enter data in the fields according to the 
definitions below, pressing Enter after 
each.  Use the backspace key to erase 
data.
Field Name
Starting Date
Starting Time
Ending Date
Ending Time
Display
Print
SaveField DefinitionThe date on which statistics collection 
starts, entered in the form mmdd.  This 
date must fall within the preset period 
of...