NEC Attendant Management System Attendant Statistics Operations Manual

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Attendant Management System - Attendant Statistics MAIN MENU OPTIONS
Non-Automated  
Reports (Cont)Procedure
Action Result
On the Options Menu, type n to select 
the Non-Automated Reports option. 
(1)The Non-Automated Reports screen 
displays a list of dated reports. (2)
Using the arrow keys, move the cursor 
to the desired report and press Enter.  
(Notice that Shift+d and Shift+u can 
be used to move down or up pages in a 
multi-page display.) The selected report is...

MAIN MENU OPTIONS Attendant Management System - Attendant Statistics
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Attendant Management System - Attendant Statistics ADMINISTRATION MENU
Chapter 4 ADMINISTRATION MENU
Overview
The Attendant Statistics Administration Menu is used to manage the database 
and access the log files in which entries are made from menus and report generation 
activities.
Figure 4-1   Attendant Statistics Administration Menu
Menu Options
The Attendant Statistics Administration Main Menu provides these options:
Database Administration  –Routinely collects call...

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ADMINISTRATION MENU Attendant Management System - Attendant Statistics
Overview (Cont)
Procedure
Action Result
At the system login prompt, type 
statsadm and press Enter.The Attendant Statistics 
Administration Menu is displayed. 
Refer to the following pages for 
information and instructions in the use 
of each menu option.
To exit the Statistics Administration 
Menu, type l  (Logout) inside the 
brackets and press Enter.The system login prompt is displayed 
again. 

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Attendant Management System - Attendant Statistics ADMINISTRATION MENU
Database Administration
Overview
The Database Administration option on the Attendant Statistics Administration 
Menu is used to manage the Informix database used by Attendant Stats to maintain 
the call processing and attendant login data, statistics, report formats, and indexed 
time schedules.
Figure 4-2   Database Administration
Menu Options
The Database Administration menu provides the following...

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ADMINISTRATION MENU Attendant Management System - Attendant Statistics
Overview (Cont)
Procedure
 
Action Result
On the Attendant Statistics 
Administration Main Menu, type d 
inside the brackets at the prompt and 
press Enter. (1)The Database Administration menu is 
displayed. (2)
Refer to the following pages for 
information about each menu option.
To exit the Database Administration 
menu, type q (quit) at the prompt and 
press Enter.The Attendant Statistics...

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Attendant Management System - Attendant Statistics ADMINISTRATION MENU
Database Administration (Cont)
Name DatabaseThe Name Database option on the Database Administration menu is used to 
change the name of the database.
Figure 4-3   Name Database
Procedure
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ADMINISTRATION MENU Attendant Management System - Attendant Statistics
Database Administration (Cont)
Install DatabaseThe Install Database option on the Database Administration menu is used to 
create new database fields according to instructions embedded in Attendant Stats 
software.
Figure 4-4   Install Database
When to Use
This option is typically only performed during installation or (rarely) when the 
database is removed.  Once the new database fields are created...

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Attendant Management System - Attendant Statistics ADMINISTRATION MENU
Database Administration (Cont)
Remove DatabaseThe Remove Database option on the Database Administration menu is used to 
remove the entire Attendant Stats database.  WARNING:  
To protect the database, 
do not use this option without first backing up the database on tape using 
instructions provided in the Informix documentation.
Figure 4-5   Remove Database
Sequence
The Remove Database function removes...

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ADMINISTRATION MENU Attendant Management System - Attendant Statistics
Database Administration (Cont)
Build Database 
IndexesThe Build Database Indexes option on the Attendant Stats Database 
Administration menu is used to create a file(s) of indexes that make access to the 
data in the database faster.
Figure 4-6   Build Database Indexes
Sequence
Once the Create Database option defines the fields of the new database 
according to Attendant Stats instructions, the Build...